Staff customer service was phenomenal…
Staff customer service was phenomenal great Echo going down
About Regional Finance
Data updated- Website
- regionalfinance.com
- Category
- Money & Insurance
- Location
- United States · Greer, SC
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 19% (4/21)
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Is Regional Finance legit?
Regional Finance (regionalfinance.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 77% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 19% of negative reviews. Last updated 2026-08-10.
What people say
Stephanie Lauren and couple other girls
Always willing to help informed and kind
Easy to work with and Summerville…
Easy to work with and Summerville branch has a pleasant team!!! Kudos to them for a job well done!
Nice people
Nice people, professional and kind
this is a great company with awesome…
this is a great company with awesome people friendly very helpful ,
It was a great experience and you guys…
It was a great experience and you guys help me consolidate and saved me a lot of money and interest. Paperwotk was streamlined and easy to understand. Thanks, Nyla B.
The staff was very interested in what…
The staff was very interested in what my needs were and went out there way to insure that I was happy in my discussions
My principle changed
My principle changed. I borrow 1800 to find out my principle is 2600
horrible service or horrible communication
I have a loan out with regional finance 2 months ago I got a call saying if I needed more money I can get it cause I was paying almost double my payment from 130 to 200. I said its ok im good right now but I would like to know how much I got left she said 3 payments of 200 and one of 170 im like ok awsome I was due for payment literally the next day so I'd owe 570 left 2 of 200 and one of 170 today I got a call for same to ask me if I need more money I said no im ok I should be done in the next month right 200 tomorrow and 170 for the last cause I had done already 200 month before so I knew I needed only 370 left yet they say now I still owe 3 payments and a short payment when I was supposed to be almost done saying something bout daily interest im done with this company.
Birmingham Branch
I had a great experience with Shelia W, the Assistant Manager. She was very knowledgeable, detail oriented, polite, courteous, and respectful. She is the reason I go there. Never seen her having a bad day, she's always joyful and smiling and will do her best to get you the help you need!! On the other hand I was not pleased with the underwriters, I felt like I was treated as though I was a bad risk, even though I've been an excellent customer and have done business with Regional a couple of times before, they gave me no consideration for my record at all!!
I was told by a local employee that…
I was told by a local employee that they would defer my payment this month due to good credit. I have made all my payments in a timely manner and have a fair credit score which I guard jealously. I received a call the other day saying I was past due and reported what I was told. Then this morning I received another received another. When I reported what I was told, she checked and reported back that the loan officer told her she had told me that she would check into it. I never received a call either way and find the dealings with this company questionable. I would never use them again and will be exploring ways to get rid of them.
The Ridgeland Regional Finance location…
The Ridgeland Regional Finance location is awesome. I had the pleasure of working with Jess, who recognized that I was going through financial hardship and negotiated the terms of my contract. She came through for me, and I am so grateful for her service and compassion as a mother.
A Tale of Two Radically Different…
A Tale of Two Radically Different Experiences Stanley Rd. Branch GSO 27407 I have used Regional Finance in the past and received absolutely stellar service. My previous representative, **Ricardo**, provided excellent disclosure and a thorough, one-on-one explanation of the loan program and all its moving parts. He was incredibly diligent, ensuring I understood every single component of my agreement before moving forward. If you use this company, **I highly recommend asking for Ricardo.** Unfortunately, my recent experience seeking a new loan with a representative named **Paul** was a complete nightmare after reading finalized loan documents. It was the exact opposite of the exceptional service Ricardo provided. I received outreach from the office because they noticed I was shopping around for additional loans. When I dealt with Paul, he failed on every level to act as a proper financial guide: * **Zero Transparency:** He never disclosed the full amount I was actually approved for. Had I not thoroughly read the paperwork myself, I wouldn't have known I was actually offered *twice* the amount he told me was available. * **Hidden Terms:** He completely failed to disclose that this new loan was structured to automatically pay off an existing loan from there company—a crucial detail that stripped away my choice to accept a higher, better offer elsewhere. * **Misplaced Priorities:** He was so overly focused on educationing me about minor computer logistics and how to format PDFs that he forgot to actually do his job as a sales representative and loan officer. Paul saw that I had solid income and that all my documents were submitted correctly, yet he steered me toward the lowest possible payout while telling me my repayment rate would be higher. When I dug into the calculations myself and saw the bottom line, my heart dropped. As a working hard to build my credit, it felt deeply discouraging to deal with a representative who seemingly assumed I was just desperate for quick cash, rather than treating me as a smart consumer looking to build a financial foundation. He took advantage of my trust and provided the absolute bare minimum of assistance. I am incredibly disappointed that I didn't catch these red flags sooner, but I only discovered the higher loan offerrate and the forced payoff once the final loan documents were sent to me. It was a ridiculous, frustrating, and discouraging experience. If I ever use Regional Finance again, it will **only** be with Ricardo.
Ms.Jackson and Ms.Ray was very…
Ms.Jackson and Ms.Ray was very professional and helpful with me . I truly appreciate them both and will definitely recommend anyone to them for their services.
They do not follow through when they…
They do not follow through when they are to call back as they say they will. Was told by 3 different employees they would call back no call.
after 4hours they finally got us done…
after 4hours they finally got us done ,then there direct deposit didn't go through ,been 2 days and still no deposit .I recommend you not use this company ,the people in Cookeville are good .but the company sucks we still haven't got the money
I just received a piece of spam mail from…
I just received a piece of spam from this 'company'...41.42%?! HAHAHAHAHA GTFOH! a Finance Charge of $1491 for the amount financed of $2400 for a total of payments $3891!!!! No one should do this. It's loan shark rates. The fact that they have over 3k ratings at a high score suggests to me that either they have bought these ratings, or there are too many people that are too gullible being scammed out of their money and aren't paying attention. Getting a cash advance with a credit card has better rates! Report 'companies' like this to the BBB and CFPA
Excellent customer service
Laura and heather were so much helpful through the process. Excellent customer service.
I had an amazing experienceCristal…
I had an amazing experienceCristal Lopez very professional, very friendly and knew what she was doing. I can recommend this place to anybody and everybody that’s in need.
The loan process is very slow even when…
The loan process is very slow even when you have given them your info online and when you're a repeat customer. When you go in and it takes over 30 minutes, that's slow. Need faster quicker service.