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Money & Insurance

Remitly

277 reviews

4.6277 reviews
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About Remitly

Data updated
Website
remitly.com
Category
Money & Insurance
Location
United States · Seattle
Status
Unclaimed
Last 12 months
277 reviews
Replies to negative
90% (18/20)
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1-844-604-0924remitly.com

Is Remitly legit?

Remitly (remitly.com) has a 4.6 out of 5 rating on OK.one, based on 277 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 90% of negative reviews. Last updated 2026-08-10.

What people say

A
Anil英国 · Experienced 2026-07-31 ·

REMITLEY IS A RUBBISH COMPANY AND…

REMITLEY IS A RUBBISH COMPANY AND SHOULD BE AVOIDED AT ALL COSTS!!! My transfer Reference number R12468488505 was sent on Friday morning and am being fobbed off every time I call them telling me it’s in the final stages but it’s still not been received on the other side! Very disappointing as they will keep you on the phone for over an hour each time to get a manager the respond to your call but the call the mysteriously get disconnected and you have to start all over again. And 4 days down they have offered me £30 in compensation and asked me to wait another 24 hours! Does it take 6 days for a transfer to take place? And they are not cancelling the transfer either saying that the money is with the receiving country and not with them but in the process of completing. It is the 4th time this has happened in the last 2-3 years. IT IS A RUBBISH COMPANY AND SHOULD BE AVOIDED AT ALL COSTS!!!

R
Repeat Customer美国 · Verified · Experienced 2026-07-26 ·

Receiving party did not confirm funds…

Receiving party did not confirm funds and the system can not identify exactly what bank and account the funds were sent to

Reply from Remitly2026-08-03

Hi there, we're sorry to hear your recipient hasn't confirmed receiving the funds and that the bank details aren't displaying clearly for you — we understand how concerning this is. You can double-check your transfer status and review the recipient info recorded on your order under Activity in the app, as explained at https://help.remitly.com/hc/en-us/articles/360000305886-How-do-I-check-the-status-of-my-transfer. Please reach out to us at www.remitly.com/support so our team can pull up your transaction and verify the destination account details with you directly.

Y
Yashwantha KadamAE · Experienced 2026-08-03 ·

Hi it’s been more then 28 hours i have…

Hi it’s been more then 28 hours i have sent money through remitly app but still it is not credited in account and i have called more then 3 times with customer service to follow up .

Reply from Remitly2026-08-03

Hello Yashwantha, we hear your frustration regarding your pending transfer and the inconvenience of having to call customer service repeatedly. We want to help move this forward so your money reaches its destination safely, and you can view step-by-step instructions on tracking payout confirmations at https://help.remitly.com/hc/en-us/articles/360001382407-How-long-does-a-transfer-take. Please reach out to us directly at www.remitly.com/support so an agent can review your account history and assist you with next steps.