Rental Tools Online (rentaltoolsonline.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
Customer service was informative and polite with quick response and helpful advice.
Reply from Rental Tools Online2025-10-06
Luis,
Thank you for taking the time to leave us a review! We’re glad to hear our team was able to provide helpful advice and quick, courteous service. We truly appreciate you trusting Rental Tools Online with your business, and if you ever need more Reliable equipment or assistance with future projects, we’ll be happy to help.
Hunter, continue the excellent work! We were thoroughly impressed by the promptness with which he responded to our inquiries and helped us find exactly what we needed. Their service was extraordinarily efficient. We faced a problem with our order; however, Hunter was incredibly helpful and rectified it in just a few minutes.
Reply from Rental Tools Online2025-10-06
William,
Thank you for sharing your experience and for the 5 star review! We’re so happy to hear that Hunter was able to assist quickly and ensure your rental went smoothly. We truly appreciate you choosing Rental Tools Online for your business. If you ever need more CS Unitec equipment or rental support in the future, we’ll be happy to help.
Mike,
Thank you for the kind words and for trusting Rental Tools Online with your business. It means a lot to know you found us easy and honest to work with. Should you need more Sava equipment in the future, or support with anything else, our team will be happy to assist. Thank you again, we really appreciate your 5-star review.
Chad,
Thank you for your 5-star review! We’re so glad to hear that Will was able to assist you and make your experience a positive one. We truly appreciate you trusting Rental Tools Online with your business and if you ever need more Sava equipment or have any questions in the future, our team will be happy to help.
They way you’re able to respond to my need in a timely manner
Reply from Rental Tools Online2025-09-15
Max Diving,
We truly appreciate you taking the time to share this 5-star review! It’s great to know our quick response made a difference for your project, and we’re grateful you chose Rental Tools Online for your equipment needs. If you ever need more Joint Zone Equipment or have any questions along the way, we’ll be here and happy to help.
p
paul · 2 reviews · Verified · Experienced 2025-09-02 ·
★★★★★
Nice customer service outstanding
Nice customer service, prompt delivery, exactly as discussed..
Reply from Rental Tools Online2025-09-10
Paul,
Thank you so much for sharing your 5-star review! We’re happy to hear that you had a positive experience with our customer service team and that your order arrived as expected. We truly appreciate you choosing Rental Tools Online and if you ever need any more Sava Equipment or have any questions, we are happy to help.
Good communication, good price, quick shipping, and product as described
Reply from Rental Tools Online2025-09-02
Gary,
Thank you for taking the time to share your experience. We're glad to know that you found our communication helpful, our pricing fair, and the shipping quick. We truly appreciate your trust in Rental Tools Online and if you ever need additional Nemo tools, accessories, or any other equipment, our team will be happy to assist. Your support means a great deal to us, and we look forward to working with you again in the future.
Edgar,
Thank you for the 5-star review! We truly appreciate you trusting Rental Tools Online with your business. We’re glad to hear that you’re happy with your Sava Pipe Plugs, and our team is always here if you have any questions or need any more in the future. Please don’t hesitate to reach out if there’s ever anything else we can do to support your projects.
This is my go-to company for underwater tools.
Extremely easy and never fail to get me what I need quick and for a great price.
Reply from Rental Tools Online2025-08-07
Tim,
Thank you for the 5-star review and for trusting us with your business! We're honored to be your go-to source for underwater tools and are glad to hear our team continues to deliver fast, reliable service at a great price. If you ever need any more Nemo Tools or accessories please don't hesitate to contact us. We truly appreciate your support and look forward to serving you again soon!
Needed lifting bags asap and Will got my purchase done quickly .
2nd day delivery worked great
Reply from Rental Tools Online2025-07-22
Scott,
Thank you for the 5-star review! We're happy to hear that your lifting bags arrived on time and that our sales team was able to get everything processed quickly for you. We truly appreciate you trusting Rental Tools Online with your business. It's always our goal to make sure your equipment gets to you when and where you need it. If you ever need more Sava equipment or anything else for your project, don't hesitate to reach out, we’re always here to help!
I have been working with this company for years and always have questions regarding what I need. They are so quick to come up with the right tool or part. They save me time and money.
Reply from Rental Tools Online2025-07-18
Kerri,
Thank you so much for your continued trust and support over the years! We’re glad to hear that our team at Rental Tools Online has been able to help you quickly find the right tools and parts you need to get the job done. Saving you both time and money is what we strive for. If you ever need any more Nemo tools or accessories, don’t hesitate to reach out. We’re always here to help!
D
Dustin Lake Erie Construction · 1 review · Verified · Experienced 2025-06-20 ·
★★★★★
Excellent service
Excellent service, went above and beyond to make sure we had the parts we needed by next day. Will be using as much as possible in the future
Reply from Rental Tools Online2025-06-30
Dustin,
Thank you so much for the fantastic review! We're thrilled to hear our team was able to get you the parts you needed quickly and that our service made a strong impression. Going above and beyond for our customers is what we strive for, and it means a lot to know we hit the mark. We look forward to working with you again and appreciate you choosing Rental Tools Online for your business.
Max,
Thank you for the 5-star review and for trusting Rental Tools Online with your business! It’s great to hear our team delivered the fast service you were looking for. If you ever need more Nemo tools or accessories, we’re just a call or message away and always happy to assist!
J
John D · 1 review · Verified · Experienced 2025-05-21 ·
★★★★★
High end service that you don't see…
High end service that you don't see much of anymore! Very responsive! I highly recommend RTO
Reply from Rental Tools Online2025-06-03
John,
We’re grateful for your recommendation and very happy to hear our team provided the level of service you deserve. At Rental Tools Online, we’re proud to deliver the kind of attentive, high-level service that’s becoming rare these days, and it's great to know that it made an impression. If you have any questions or need support with your Carter lifting equipment, we’re always here and happy to help.
Knowledgeable staff, quality tools and equipment, great prices and really fast shipping.
Reply from Rental Tools Online2025-06-03
Paul,
We truly appreciate your 5-star review and your trust in Rental Tools Online for your Joint Zone Equipment purchase. Our team takes pride in offering expert guidance, dependable tools, and a smooth and fast ordering process. If any questions come up as you start using your equipment or if you need assistance with anything else, please don’t hesitate to reach out. We are always happy to support your success.
Dominic,
Thank you for the awesome review! We're glad to hear you had a great experience with Matt and Hunter, our team works hard to deliver fast, reliable service. We're especially happy we could get your Nemo Power Tool repair completed quickly and to your satisfaction. Thanks again for trusting Rental Tools Online with your repair needs. We truly appreciate your business and if you ever need any more Nemo equipment or repairs don't hesitate to reach out, we are here to help.
Excellent customer service. I wasn’t sue the product would work. He found out from the maker.
Reply from Rental Tools Online2025-05-16
Kathie,
Thank you so much for the 5-star review! We’re happy to hear our sales team was able to get the information you needed. Providing excellent service and support is always our goal and we are committed to helping customers make confident, informed decisions. Thank you for trusting Rental Tools Online with your business, we truly appreciate it! If you ever have any questions about your Carter Boat Lift Tube or need any other equipment please don't hesitate to contact us, we are always happy to help!
Hunter is a great guy to talk to when needing info and/or ordering.
Reply from Rental Tools Online2025-05-01
Andy,
Thank you for the great review! We’re glad to hear Hunter was able to assist you and we agree, he’s a great resource when it comes to finding the right tools. Thanks for choosing Rental Tools Online! If you ever have any questions or need additional Joint Zone Equipment, we’re always happy to help.
B
BRIAN S DUCKETT · 3 reviews · Verified · Experienced 2025-04-03 ·
★★★★★
Phone support was easily available
Phone support was easily available.
Returning with shipping label easy too.
I'll use them again
Reply from Rental Tools Online2025-04-11
Brian,
Thank you so much for the great review! We’re glad to hear that our phone support and return process made things easy for you. We truly appreciate you choosing Rental Tools Online, and if you ever need to rent the Superior Signal 5-E Electric Smoke Blower again or any of our equipment, we’re always happy to help! Looking forward to working with you again soon.
A
Alexander Burt · 1 review · Experienced 2025-02-27 ·
★★★★★
Great services quiq and easy
Great services quiq and easy, i will use again
Reply from Rental Tools Online2025-03-11
Alexander,
Thank you for the 5-star review and for choosing Rental Tools Online! We’re happy to hear you found our service quick and easy. Providing fast and reliable service is always our priority. We appreciate your support and look forward to assisting you again in the future. If you ever have any questions or need help finding the right equipment, feel free to reach out. We’re always happy to help.