Rental Tools Online (rentaltoolsonline.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
Knowledgeable on their equipment. Fast shipping. Ty!
Reply from Rental Tools Online2026-07-15
Doug,
We appreciate the 5-star review and are glad to hear your experience with RTO was a positive one. It is great to know our team was able to provide knowledgeable support and get your order shipped quickly. Thank you for trusting us with your business. If you ever have questions or need additional lift bag equipment or accessories, we are always happy to help.
Didn't have enoght information on the bit I needed. They researched it and found what I need for the job!
Reply from Rental Tools Online2026-06-29
Ray,
Thank you for the 5-star review and for choosing RTO for your equipment needs. We are glad our team was able to research the bit you needed and help identify the right tool for your job. Providing knowledgeable support and helping customers find the correct equipment and accessories is always a priority for us. We appreciate your business and the opportunity to support your work. If you ever have any questions or need any other CS Unitec equipment please don't hesitate to reach out, we are always happy to help!
Did a great job. Great web site and easy ordering. Got here fast, Thank you.
Reply from Rental Tools Online2026-06-25
Joe,
Thank you for the 5-star review and for choosing RTO for your equipment needs. We are glad to hear the ordering process was easy, the website was helpful, and your Reliable hydraulic pole tamper arrived quickly. We appreciate your business and the opportunity to support your work. If you ever have questions or need additional Reliable Equipment, our team is always happy to help.
L
LAND LAKE CONSTRUCTION · 1 review · Verified · Experienced 2026-06-04 ·
★★★★★
VERY HELPFUL SALES TEAM.
Reply from Rental Tools Online2026-06-19
Luke,
Thank you for the 5-star review and for choosing RTO. We are glad our sales team was helpful and made the process easier for you. Should you need additional Joint Zone Equipment or have any questions down the road, please feel free to reach out. We appreciate your business and are always happy to help.
D
Deep South · 1 review · Verified · Experienced 2026-06-09 ·
★★★★★
Customer service was great and product…
Customer service was great and product ordered was delivered quickly
Reply from Rental Tools Online2026-06-17
John,
Thank you for the 5-star review and for trusting RTO with your business. We are pleased to hear you had a great experience with our customer service team and that your order was delivered quickly. Providing responsive support and dependable service is always our priority. Thank you again for your business and the opportunity to support your work.
Great communication and they were flexible with my changing schedule for a rental tool.
Reply from Rental Tools Online2026-05-27
Aaron,
Thank you for coming to RTO for your CS Unitec needs. Never hesitate to reach out if you have any questions, need any parts, or if there is anything we can do to help out.
David,
We appreciate your business and we are confident you will be impressed with the Sava lifting bag. Thank you for giving us a five-star review! Never hesitate to reach out if you have any questions or if you ever need additional Sava equipment.
Great product, timely delivery great customer service, highly recommend, and if I need to rent any equipment, I will be contacting these people
Reply from Rental Tools Online2026-04-02
John,
Love to hear this! Thank you for coming to Rental Tools Online for your smoke blower needs. Don't hesitate to reach out if you ever need extra smoke pellets or if there is anything we can do to help out.
John,
Thank you for the five star review! We are confident you will love the Joint Zone MSP-7200. Never hesitate to reach out if you have any questions or need additional underwater lift bags.
The Joint Zone Marine Salvage Pillow (1200lb lift) arrived on time and in great shape. We've already put it to use and it works wonderfully well.
Reply from Rental Tools Online2026-03-13
Timothy,
Thank you for coming to Rental Tools Online for your underwater lift bag needs and leaving us an excellent review! Love hearing that about the Joint Zone bags!! Don't hesitate to reach out if you have any questions or if we can help with future projects.
I was shipped incorrect parts for my submersible pump.
Company quickly researched the problem and resolved it .
Reply from Rental Tools Online2026-03-09
Ed,
Thank you for attempting to go back and update your review. We appreciate your understanding about the error involving a sticker that was facing the wrong direction that led to some confusion. I'm glad you contacted us and we could clear this up quickly. Never hesitate to reach out if there is anything we can do to help.
C
Cesar · 3 reviews · Verified · Experienced 2026-02-16 ·
★★★★★
Immediate response to my concerns.
Immediate response to my concerns.
A real customer service taking care of customers.
A seamless process of buying.
It is not a “sell and forget “ company. It’s firm that partner with clients.
Reply from Rental Tools Online2026-03-03
Cesar,
Thank you for coming back to RTO for your equipment needs. Never hesitate to reach out if you need anything or if there is anything we can do to help out. We appreciate you taking the time to leave us an excellent review and hope to see you back again soon!
Knowledgeable sales person product that I was looking for and arrived on time.
Reply from Rental Tools Online2026-02-03
Darrell,
Thank you for the 5-star review and for trusting Rental Tools Online with your business. We are glad to hear our sales team was able to help you find the equipment you were looking for and that it arrived on time. Providing knowledgeable support and dependable equipment is always our priority.
We appreciate your business and the opportunity to support your work. If you ever have questions about your Nemo underwater hammer drill or need additional Nemo accessories, please do not hesitate to reach out. Our team is always happy to help.
Bruce,
Thank you for the 5-star review and for trusting Rental Tools Online with your business. We are pleased to hear your Reliable equipment arrived as expected and ready to use. If you ever have questions or need additional Reliable equipment, our team is always happy to help. Thank you again. We truly appreciate your business and the opportunity to support your work.
Rental Tools Online makes getting the right equipment quick and convenient. The site is easy to use, and the tools arrived ready to go. It's a practical option when you need quality rental without delays.
Reply from Rental Tools Online2025-12-30
Horron,
Thank you for taking the time to share your experience and for trusting Rental Tools Online with your equipment needs. We are glad to hear that the ordering process was straightforward and that your tools arrived ready to work without delays. Providing reliable, job-ready equipment and a smooth rental experience is always our priority, and we appreciate the opportunity to support your project.
George,
Thank you for the 5 star review, we truly appreciate your positive feedback and the opportunity to earn your business. Our team at Rental Tools Online takes pride in providing excellent service and support. If you ever need additional Sava Equipment or assistance with your purchase, don’t hesitate to reach out.
D
Dana Fox · 1 review · Verified · Experienced 2025-10-30 ·
★★★★★
Great customer service.
Reply from Rental Tools Online2025-11-10
Dana,
It’s great to know our team made your buying experience a positive one! We appreciate you choosing Rental Tools Online and trusting us with your business. If you ever need additional Joint Zone Equipment or product support in the future, we’re always here and happy to assist.
Absolutely AMAZING customer service, especially from associate named Will .
Reply from Rental Tools Online2025-10-15
Ron,
It’s wonderful to hear your experience with Will and the Rental Tools Online team was such a positive one! We’re proud to provide fast, reliable support to keep your projects moving. If you ever have any questions or need any other rental equipment, we'll be happy to assist anytime. Thank you again for the 5 star review and trusting us with your business.
Arthur,
Hearing that our fast and reliable service made a difference for you means a lot to us! Everyone here at Rental Tools Online takes real pride in supporting our customers every step of the way. Thank you for the 5-star review and for choosing us for your equipment needs. If you ever need more Italifters tools or accessories, we’ll be here to help you find the right fit.