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Public & Local Services

Rental Tools Online

64 reviews

4.964 reviews
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About Rental Tools Online

Data updated
Website
rentaltoolsonline.com
Category
Public & Local Services
Location
United States · Willoughby
Status
Unclaimed
Last 12 months
28 reviews
Replies to negative
0% (0/1)
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Is Rental Tools Online legit?

Rental Tools Online (rentaltoolsonline.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

D
DEBOE CONSTRUCTION · 1 review · Verified · Experienced 2025-02-28 ·

CUSTOMER SERVICE WAS AWESOME!!!

Reply from Rental Tools Online2025-03-10

Deboe Construction, Thank you for your kind words and the 5 star review! We’re glad to hear that our customer service exceeded your expectations. At Rental Tools Online, we take pride in providing a seamless experience from start to finish. If you ever need more Sava Equipment or have any questions, we’re always here to help!

J
Jim Cornish · 1 review · Verified · Experienced 2025-02-26 ·

Great customer service all around

Great customer service all around, equipment was in great shape and preformed as needed

Reply from Rental Tools Online2025-03-06

Jim, Thank you so much for your review and for choosing Rental Tools Online for your equipment rental needs! We're happy to hear that both our customer service and equipment met your expectations. If you ever need any additional Sava Equipment or have questions about your next project, please don't hesitate to reach out, we're always happy to help.

S
Steve Ackart · 1 review · Verified · Experienced 2025-02-11 ·

It seems when my superintendents (on…

It seems when my superintendents (on the project) calls me and ask for things it's because something broke and they needed it yesterday. Its really easy to order from you guys and you get it to me very fast!!

Reply from Rental Tools Online2025-02-19

Steve, We truly appreciate your trust in RTO! We understand that when things break on the job site, time is of the essence. That’s why we strive to make the ordering process as seamless as possible and ensure fast delivery to keep your projects moving. If you ever need any more Joint Zone Equipment or have any questions, please don't hesitate to contact us, we are always here to help! Thank you again for choosing Rental Tools Online and for the very kind review!

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Richard Akins · 1 review · Verified · Experienced 2025-02-10 ·

Its nice to talk to an actual person

Its nice to talk to an actual person. Very helpful! Thanks!

Reply from Rental Tools Online2025-02-18

Richard, Thank you for your 5 star review and for choosing Rental Tools Online! We take pride in providing real, personalized support to ensure you get the right equipment for the job. It’s great to hear that our team was able to assist you. If you ever need any additional Sava equipment or have any questions, please don't hesitate to reach out, we are always happy to help.

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Joshua Galehouse · 1 review · Verified · Experienced 2025-01-16 ·

Very easy to do with just wish they had…

Very easy to do with just wish they had more coupons or discounts

Reply from Rental Tools Online2025-01-24

Joshua, Thank you for your 5-star review and for choosing RTO! We're glad you had an easy experience with us. We appreciate your feedback on discounts and will keep that in mind for future promotions! If you ever need more SAVA equipment or have any questions, please don't hesitate to reach out—we’re always happy to help in any way we can. Thanks again for trusting us with your business!

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David Wilkerson · 2 reviews · Verified · Experienced 2025-01-07 ·

Great price

Great price, fast shipping. Everything was great

Reply from Rental Tools Online2025-01-22

David, We're happy to hear about your positive experience! Thank you for the 5-star review and for trusting RTO with your business. If you ever have any questions about your Superior Signal 5-E Smoke Blower or need additional equipment, don't hesitate to reach out—we're always happy to help! Thanks again for your support!

B
Ben · 2 reviews · Verified · Experienced 2024-11-14 ·

Fair pricing and fast shipping.

Reply from Rental Tools Online2024-11-22

Ben, Thank you for your 5-star review! At RTO, we take pride in offering competitive pricing and ensuring fast shipping so you can get the tools and products you need without delay. We're thrilled to have met your expectations with your CS Unitec purchase. If you have any questions or need assistance in the future, don't hesitate to reach out—our team is always here to help. Thank you for choosing RTO!

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ChrisP · 1 review · Verified · Experienced 2024-11-14 ·

They know what they sell!

Will was super helpful with my questions about pipe plugs. Ending up buying vs. renting as the rental shipping cost was high due to the shipping protection. The pipe plug arrived on time. Thanks.

Reply from Rental Tools Online2024-11-22

Chris, Thank you so much for your 5-star review and trusting RTO with your business! We're happy to hear that Will was able to assist you with your pipe plug questions and that your Sava purchase arrived on time. At RTO, we take pride in our team's expertise and strive to provide the best solutions for our customers. If you have any questions or need further assistance, please don't hesitate to reach out—we're always here to help.

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Dwight Gallinger · 1 review · Verified · Experienced 2024-11-05 ·

High Pressure Lifting Bags

Rep from RTL had good product knowledge and went back to the OEM when i asked a question they did not know the answer too

Reply from Rental Tools Online2024-11-20

Dwight, Thank you for your 4-star review and for sharing your experience with our team! We're happy to hear that our representative's product knowledge and willingness to seek answers directly from the OEM met your expectations. At Rental Tools Online, we take pride in providing reliable solutions for our international customers. If you need any additional Sava Equipment or assistance with your projects, we're always happy to help. Thank you for choosing RTO for your business!

c
customer · 3 reviews · Verified · Experienced 2024-11-07 ·

its what I ordered

Reply from Rental Tools Online2024-11-14

Victor, Thank you for the 5-star review! We’re glad to hear you received exactly what you ordered. If you need any more Sava Equipment or have questions, please don’t hesitate to reach out – we’re here to help! Thanks again for choosing RTO for your business!

A
Andrew Paul-Hus · 1 review · Verified · Experienced 2024-10-18 ·

Order and delivery was simple and easy

Order and delivery was simple and easy. Had to change by delivery type on the fly and Hunter was helpful and accommodating to get that done for us.

Reply from Rental Tools Online2024-10-29

Andrew, Thank you so much for your kind review! We're glad to hear that your ordering and delivery experience was smooth and that Hunter could help with your delivery adjustments. If you ever need more Joint Zone equipment or have any questions, please don't hesitate to reach out. We truly appreciate your business with RTO and look forward to assisting you again!

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William Roff · 2 reviews · Verified · Experienced 2024-10-11 ·

Always a pleasure when i get to deal…

Always a pleasure when i get to deal with Hunter at RTO.

Reply from Rental Tools Online2024-10-23

William, Thank you so much for your kind review! We're happy to hear that our sales team has been a pleasure to work with. If you ever need more Italifters equipment or have any questions about your new XT10 Nano, please don’t hesitate to reach out – we’re always happy to assist. We look forward to serving you again soon!

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Randy Ruth · 1 review · Verified · Experienced 2024-10-10 ·

Very friendly

Very helpful and prompt

Reply from Rental Tools Online2024-10-18

Randy, Thank you so much for the 5-star review! We’re glad to hear that you found our service helpful and prompt. We truly appreciate you choosing Rental Tools Online, and if you ever need to rent another Superior Signal Smoke Blower or have any questions, don’t hesitate to reach out to us. We’re always here to help!

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D.W. Brown · 1 review · Verified · Experienced 2024-10-08 ·

Spoke with several different people

Spoke with several different people, all were very knowledgeable of the equipment being used. Pleasure to do business with

Reply from Rental Tools Online2024-10-16

D.W. Brown, Thank you so much for the 5-star review and for trusting RTO with your business! We're thrilled to hear that you had a great experience and found our team knowledgeable and helpful. It was a pleasure doing business with you as well, and we look forward to assisting you with any future needs. Don’t hesitate to reach out if you need any more Sava equipment or accessories or if there’s anything else we can do to support you!

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Carrie · 1 review · Verified · Experienced 2024-09-10 ·

Tremendous customer service!!!!

Reply from Rental Tools Online2024-09-26

Carrie, We are so glad to hear that you had a positive experience with our customer service team. Providing top-notch support is always a priority, and we're pleased we could meet your expectations. Thank you for trusting RTO with your business and for the 5-star review! If you ever need more Joint Zone equipment in the future, please don't hesitate to reach out—we're here to help. Thanks again for choosing RTO!

M
Michael Rhinehart · 1 review · Verified · Experienced 2024-09-12 ·

Never rented online before and didn't…

Never rented online before and didn't think it would be smooth but YES it was a great experience and I would recommend anyone to use RTO for whatever tool they need to rent. It worked very well. Thank You RTO !!!

Reply from Rental Tools Online2024-09-25

Michael, Thank you so much for your 5-star review! We're happy to hear that your first experience renting online with us was smooth and successful. We strive to make tool rentals easy and efficient for our customers, and we're so glad it worked well for you. If you ever need the Superior Signal Smoke Blower again, or any other equipment from our extensive rental fleet, we'll be here and happy to help. Thanks for choosing RTO and for your recommendation!

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Malcolm Arrowood · 1 review · Verified · Experienced 2024-08-30 ·

Exactly as expected

Exactly as expected. No issues with purchase or handling shipping.

Reply from Rental Tools Online2024-09-09

Malcolm, We're glad to hear that your experience with RTO met your expectations and that everything went smoothly with your purchase and shipping. We truly appreciate you trusting us with your business and for the 5 star review! If you need any more Nemo tools or accessories in the future, don't hesitate to reach out—we're always happy to assist!

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Randy Joinville · 1 review · Verified · Experienced 2024-08-23 ·

Completely

Reply from Rental Tools Online2024-09-09

Randy, Thank you for the 5 star review and for trusting RTO with your international order! If you ever need any more Sava products or accessories please don't hesitate to contact us, we are happy to help.

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June Heuff · 3 reviews · Verified · Experienced 2024-08-16 ·

The gentleman we spoke to was very…

The gentleman we spoke to was very polite and helpful

Reply from Rental Tools Online2024-08-26

June, Thank you so much for your 5-star review! We take great pride in our customer services and are delighted to hear that you found our team polite and helpful. We truly appreciate you trusting RTO with your international business, and we’re grateful for the opportunity to serve you. If you ever have any questions about your Nemo equipment or need any Nemo accessories, don't hesitate to contact us. We are always happy to help

K
Kyle Hagen · 1 review · Verified · Experienced 2024-08-08 ·

Can’t say enough good!

Hunter and Will have been fantastic to work with and the pipe plug I rented has been working as it should. Very happy with my experience.

Reply from Rental Tools Online2024-08-22

Kyle, Thank you for trusting RTO with your business and for the fantastic 5-star review! We are very happy to hear that Hunter and Will made your experience great and that the Sava pipe plug worked perfectly for your needs. Your satisfaction means the world to us and we truly appreciate your kind words. Thank you again for coming to us for your rental needs and if you ever need any more Sava equipment or accessories please don't hesitate to reach out, we are always here to help!