Rentokil Pest Control Australia (rentokil.com.au) has a 4.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home Services and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 67% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
5 Star Rating, thank you Bobbi! We love hearing our customers are happy with our quality and efficient services we provide. Viliami our technician will be pleased to hear your feedback. Thanks.
They drilled holes in our spa pipes,was hoping to use over Xmas break. Didnt fill some of the holes they drilled. 2 guys came to do the treatment, one was called away, I felt it was a very rushed job, that is why mistakes were made. Very disappointing, I recommended a client of mine to Rentokil but they have not contacted her.
Hi Noela, Thank you for bringing your concerns to our attention, this is not our normal practice and are very disappointed you had this experience with us and apologise. Can I ask you to email me on [email protected] with your contact details, I would like to address your concerns. Thanks Nadia.
We had our yearly inspection today at 13 Lodge Ave Old Toongabbie 2146 Your 2 men who introduced themselves to us Sean and Cooper both had excellent customer service and were very polite in everything they did. Due to weather only the inside areas were inspected and sprayed. You should be very proud to have employees like them both. Kind Regards Gary And Margaret Morris
Thank you for the positive feedback Gary. We love hearing our customers are happy with our quality and efficient services we provide and we are so proud of our technicians Sean's and Cooper's work and happy you have experienced their great customer service. Sean and Cooper will be happy to hear the positive feedback. Thank you .
5 Star rating thank you Chrissie! Our team are here to ensure you receive the best quality services at affordable rates , we strive as a company to deliver on our promises and love hearing positive feedback. Padraig our technician will be pleased to hear your feedback. Thank
Tim from Rebtokil was respectful, friendly, knowledgeable, very professional.
Thank you for the positive feedback Ken. We love hearing our customers are happy with our quality and efficient services we provide. Your technician Stephen will be happy to hear the positive feedback. Thank you .
Rentokil as a company have always followed up any any of our requests and have completed all works in an efficient and professional manner. The Rentokil tech that works here at Arcare Epping has always been informative, proactive always has a smile on his face and does everything to ensure we are happy before he leave the facility. Thanks you all very much.
Thank you Stuart for taking the time out to review us. We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! Your technician Ali will be happy to hear the positive feedback. Thank you .
Ali Abdhallah is the technician that conducts the service at our premises and is efficient and so far we have not had any issues with the service. The recommendation suggested are actioned as deemed appropriate.
Thank you for taking the time out to review us Priyanka! We love hearing our customers are happy with our quality and efficient services we provide. Your technician Ali will be happy to hear the positive feedback. Thank you .
Our experience with Ali was absolutely seamless. He was very professional and friendly. Really happy with the service provided, very professional and detailed.
Thank you for taking the time to leave us a review and praising our technician Ali so highly, Soul Origin Plenty Vally! We are so proud of his work and happy you have experienced his great customer service. Thank you.
Ali is amazing AS he comes in he comes and sees me and asks me if any concerns He then goes to the QA team and does the same thing As he is doing in job if any concerns he verbal advises and keeps all staff in communication and send photos of area and always gives his recommendation on things that need to be auctioned. He is very efficient and polite wish all staff conducted site visits the same was as Ali Asset to your company.
5 Star rating thank you for the high rating and positive feedback Huseyin!Ali is a brilliant Technician and we are so proud of your technician's Ali's work. We are happy you have experienced his great customer service he will be happy to hear about your feedback. Thanks.
Technician turned up on time. He was thorough in his inspection and very friendly.
Thank you for taking the time to leave us a review and praising our technician Ranjit so highly! We know our customers have a tight schedule so we always try to be prompt . We are so proud of his work and happy you have experienced his great customer service. Thank you
Our recent experience with Rentokil was at first not so good because some aspects of inspection and barrier treatment were not done properly, however, when we brought it to the company's attention, Rentokil were genuinely concerned and, to their credit, were quick to rectify the situation with a complete and thorough re-inspection and re-treatment of the property. We were very pleased with the outcome and would highly recommend their services.
Thank you Helen for your positive feedback and high rating. We take customer concerns and feedback's very seriously and will always try and rectify any concerns as we strive to provide the best quality and customer service. We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! Thanks.
He was very professional in doing his role and quite courteous
5 Star rating thank you for the high rating and positive feedback . David is a brilliant Technician and will be happy to see your positive feedback.
Prompt, courteous, informative, efficient, clean effective!
5 Star rating thank you for the positive feedback Barb! We are happy you experiences our great customer service as our team work extremely hard to go above and beyond for our customers. Your technician Matthew will be pleased to read your positive read back. Thanks
Matt Fowler attended our job. Very impressed with his approach and assistance. Would like him to attend in twelve months if possible.
Thank you for taking the time to leave us a review Phil. We are so proud of your technician's Matthew's work and happy you have experienced his great customer service. I will advise your request for Matthew to be your technician. Thank you.
Matt was very efficient, thorough and friendly. I'd be happy to recommend Adelaide Pest Control to family and friends.
5 Star Rating, thank you Nola! We love hearing our customers are happy with our quality and efficient services we provide. Your technician Matthew we will happy to hear your feedback.
I constantly have problems with the admin department, messages are not passed on, phone calls not returned, and they do not listen to what I say. There also seems to be a lack of communication between departments.
Hi Ch, Thank you for bringing your concern to our attention. We are extremely disappointed and apologise you had this experience with us. This is not our normal practice and will be addressing this matter as we take feedback like this extremely seriously. Our Customer Service Manager will be in contact with you.
Matt was very professional, good job on 29 Burri St Inglefarm 5098, Thank you so much Mimi
5 Star rating! Thank you for the high rating and positive feedback Mimi. Matthew is a brilliant and we are very proud of his work. We are glad you experienced his great customer service. Matthew your Technician will be happy to see your positive feedback. Thanks
guy who did my service he did every thing perfectely
Thank you for taking the time to leave us a review and praising our technician Hardik so highly, Rajesh! We are so proud of his work and happy you have experienced his great customer service.
everything was very good BUT because the technician was dedicated in doing the job properly and thoroughly he was very pushed for time. i offered as much assistance as possible and saved him a few hours but he was still on site nearly 10 hours. i am not complaining about the inspection or the work but i worked with him all day so it should really have been a 2 person job. the external baits, internal underfloor and the roof space inspection/s could have been done by 2 people in 8 hours but then there is the paperwork. the original inspection and quote, then the technician work - all very very good but without my assistance the technician would have been there a lot longer. at least i can say he did an exceptional job - and i'm a very fussy tradesman!!!
Thank you for taking the time out to review us Mark, and appreciate taking the time out to assist our technician and we will address your concern for time and how many technicians should be on site . We love hearing our customers are happy with our quality and efficient services we provide. Your technician Matthew will be happy to hear the positive feedback. Thank you .
Little late with the review but the Rentokil guy was great.
5 Star Rating, thank you Michelle! We love hearing our customers are happy with our quality and efficient services we provide. Your technician David will be happy to hear the positive feedback. Thank you .
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