Rentokil Pest Control Australia (rentokil.com.au) has a 4.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home Services and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 67% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
i was very happy with there service and i would truely recomend there work thank you
5 Star rating thank you for the high rating and positive feedback Sylvia! Matthew is a brilliant Technician and so proud of your technician's Matthew's work. We are happy you have experienced his great customer service he will be happy to hear about your feedback. Thanks.
Great pest service but discount for loyalty customers would be great!
Thank you for taking the time to leave us a review Kylie. We appreciate your loyalty and look forward to maintaining your services for many years to come and will bring your request to our Managers attention. As we do have ongoing specials. Thanks
Jackie from Rentokil have excellent professional and respond in fastest time and love to continue to work with him in the future.
Thank you for taking the time to leave us a review and praising our technician Jack so highly, Jin! We are so proud of his work and happy you have experienced his great customer service. and we are looking forward to maintaining the services at your property.Thank you.
Service consultant was professional and proficient.
5 Star Rating, thank you Julie! We love hearing our customers are happy with our quality and efficient services we provide. We will ensure that your Technician, Julie is recognised for efforts!
The technician who attended this year was very thorough & efficient. Nothing was too much trouble- went into the ceiling & took extra care in areas we were concerned about. We are keen to have this technician again next year due to his professional approach.
5 Star rating! Thank you for the high rating and positive feedback Jenny and Chris. Stephen is a brilliant and we are very proud of his work. We are glad you experienced his great customer service. Stephen your Technician will be happy to see your positive feedback. Thanks
The Taylah Cooper came twice to our store once on 6-6-19 and again on 12-9-19....I (Store Manager Damita) wasn't available on his first visit 6-6-19 but I did see him on 12-9-19 and he was argumentative with me. I suspect that he just thought that I was a worker and I had just started.......I have been managing this store for the past two and a half years and I know it inside and out.......I tried to explain to him where the bait boxes were but he didn't listen he mistakenly thought that my store was another store that he had visited.....in his haste he neglected to bait all of the bait boxes......if he ever comes back here again I hope that he realizes that I have completely new staff.......I also hope that he makes sure that he does a thorough job and ask to speak to the store manager!.......thank you Damita
Hi Damita, Thank you for bringing your concern to our attention. We are extremely disappointed you have had this experience with us and apologise . This is not our normal practice and as we take feedback like this extremely seriously. We will be addressing this matter. Our Customer Service Manager will be in contact with you.
Steven is well informed and did an excellent job.
Thank you for taking the time to leave us a review and praising our technician Stephen so highly, Valerie! We are so proud of his work and happy you have experienced his great customer service. Thank you.
David came into our office and was nothing but professional and informative. He explained everything he was doing in detail and was very thorough, he didn't leave a stone unturned as they say. Was extremely happy with his suggestions, his patience with my silly questions and his wealth of knowledge overall. He was a pleasure to deal with and is an asset to your company here in Melbourne.
5 Star rating thank you for the high rating and positive feedback Nichola! David is a brilliant Technician and so proud of your technician's David's work. We are happy you have experienced his great customer service he will be happy to hear about your feedback. Thanks.
Our consultant was profesional friendly and very helpful and went out of his way to explain things to me. He went overtime just to get the job completed, "it was a big job" A very competent worker.
5 Star rating thank you Jacque! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! Matthew your technician will be pleased to hear your positive feedback.
Andrew was great - works carried out very professionally. Also appreciate Sue's reminder calls to schedule the annual inspection, thank you!
5 Star rating thank you EP! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! Thanks
Very pleased with service. Kept informed of time to arrival. Office staff very good.
Thank you for taking the time out to review us Norma! We know our customers have a busy scheduled so we always try to be prompt. We are very proud of our Technicians and glad you have experienced their helpful attitude. Andrew your technician will be pleased to hear your feedback.
Technician was extremely helpful and thorough. Thanks
5 Star Rating, thank you Simon! We love hearing our customers are happy with our quality and efficient services we provide. Your technician Andrew will happy to hear your feedback.
When I experienced billing issues with Rentokil's eastern states office, the local office (Perth) were highly professional and went out of their way to sort things out. With the recent inspection of my property, the service was conducted in accordance with all Covid-19 precautions, and my concerns regarding pest activity were listened to carefully and acted on.
Thank you for taking the time out to review us Ellie and glad your concern was addressed in a timely manner. Our first priority is to ensure the safety of our customers and employees, we always practice safety measures. We are happy you experiences our great customer service as our team work extremely hard to go above and beyond for our customers. Your technician Andrew will be happy to hear about the positive feedback. Thank you.
Punctual. Polite and professional. Also respectful of social distancing.
Thank you for taking the time out to review us Joshua! We know our customers have a busy schedule so we try to be prompt and we love hearing our customers are happy with our quality and efficient services we provide. We take the current situation very seriously and always practice health and safety procedures. Thank you.
As usual, all good
5 Star rating thank you Ross! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! We will ensure that your Technician, Rosamaria is recognised for effort.
The serviceman Wilfrid knows the pest control business and goes above and beyond his required and agreed service duties. The service manager Sanjay David also took the time to both contact and meet with me to insure that we had the best service in place.
5 Star rating thank you Allan! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! We are so proud of your technician's Wilfrid's work and happy you have experienced his great customer service. Both Wilfrid and David will be happy to hear your positive feedback. Thank you.
Andrew was very helpful and informative. 5 stars
5 Star rating! Thank you for the high rating and positive feedback Jerremy. Andrew is a brilliant and we are very proud of his work. We are glad you experienced his great customer service. Andrew your Technician will be happy to see your positive feedback. Thanks
Thank you for taking the time to leave us a review John. We are so proud of your technician's Stephen's work and happy you have experienced his great customer service. Thank you.
Excellent service provided by the technician American Dave. Will continue to use Rentokil for all my future needs..
Thank you for taking the time to leave us a review and praising our technician David so highly, Kathleen! We are so proud of his work and happy you have experienced his great customer service. and we are looking forward to maintaining the services at your property.Thank you.
Wilfred is a very efficient operator, helpful and thorough.
5 Star Rating, thank you David ! We love hearing our customers are happy with our quality and efficient services we provide. We will ensure that your Technician, Wilfrid is recognised for efforts!
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