RentRedi (rentredi.com) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Lewis was so quick and resourceful, he answered all my questions and made it very clear to understand.
Hello Tera, Thank you for sharing your experience with us. We're glad Lewis and the RentRedi team delivered that for you. We appreciate your feedback and look forward to continuing to support you!
Super straightforward with information and kind
Thank you for the great feedback, Jazlyn! We're happy to hear that Ninfa was kind and helpful. Please let us know if you need anything else!
Needed more information about the chat within the app. Lewis was informative and helpful!
Hi Sam, Thank you for taking the time to leave a review. Providing clear, straightforward information is exactly what we aim for, and we are glad Lewis could help. We appreciate your support!
As a landlord managing multiple properties, RentRedi has made property management much more efficient and user-friendly. The application process is simple and convenient for both landlords and tenants. Their customer service support is outstanding — responsive, professional, and always helpful. Highly recommended for property owners looking for an easy-to-use rental management platform.
Hi Abdul, Thank you for sharing your experience with us! We are glad to hear that RentRedi is making your property management more efficient and that you've had a positive experience with our customer support team. We truly appreciate the recommendation and look forward to continuing to support your business.
BELIEVE THE REVIEWS. BAD BUSINESS PRACTICES & PRESUMED FRAUDULENT BEHAVIOR My tenants paid rent through RentRedi, and MORE THAN 16 DAYS LATER, OVER $50,000 STILL HAS NOT BEEN DEPOSITED INTO MY ACCOUNT. After spending HOURS on hold, I finally reached a supposed supervisor who ASSURED me the funds would be released within ONE BUSINESS DAY. That deadline came and went — STILL NO DEPOSIT. Just more excuses blaming their payment processor, Stripe. As landlords, we hired RENTREDI — NOT STRIPE. At a certain point, passing blame stops being acceptable. Holding this amount of RENT MONEY for OVER TWO WEEKS with little communication and no real resolution is COMPLETELY UNACCEPTABLE and raises SERIOUS concerns about their business practices and oversight. LANDLORDS: BE CAREFUL before trusting this platform with your rental income. I STRONGLY recommend looking into OTHER OPTIONS.
We can understand how frustrating it is to be waiting more than two weeks for funds after being given an expected timeline. Payment processing timelines can occasionally be impacted by verification or processor-related reviews, but we know what matters most is getting clear communication and a path to resolution. Please continue working with our live chat team so they can review the latest status on your account and provide updates specific to your transfer. If everything is resolved, we’d appreciate you revisiting your review to reflect the outcome.
The application asked for my SSN and My banking log in and password. WAY TOO INTRUSIVE!!! I fail to understand why you need my banking log in information. I submitted the necessary documents that should be enough. How will Redirent protect my information and prevent identity theft?
Hi there Dan, We understand why being asked for sensitive information like your SSN or bank login details would feel concerning. In some cases, landlords partner with TransUnion to complete a background screening to review your credit, eviction, and criminal history. We also partner with Plaid for income verification, which is optional within the platform. If you prefer to send bank statements to your future landlord, you have the option to bypass that portion of the application and specify your reasoning. Protecting personal information is something we take seriously, and we work with established third-party providers that use encrypted, secure systems for verification and payments. These tools allow property managers confirm applicant details securely and reduce fraud risk. Our support team can walk you through the bypass option, and confirm why certain information may be requested in your specific application and what alternatives may be available. Please reach out through live chat so we can help directly. If we’re able to resolve your concerns, we’d appreciate you considering an update to your review. [email protected] (646) 741-9393
Dhemary was able to get my questions answered in a short time with lots of details! I am new here so I have plenty to ask. My fellow landlord friends told me Rent Redi combined with bigger pockets was a great way to run their business's and I already see why. This is already great and I don't even have my house listed yet!
Thank you so much for this 5-star review! We appreciate your feedback and hope you continue to enjoy using RentRedi!
Athena was great! I'm hoping she is able to submit my change request and that rentredi is able to implement it.
Hi RS, thank you so much for the 5-star rating! We’re glad Athena could assist you. Your change request is in the right hands, and we appreciate you taking the time to leave feedback as it helps us make RentRedi even better for you and all landlords!
Every single time I reach out to RentRedi I receive prompt and helpful service. As an example, today I was put in contact with Dhemary who was wonderful! She gave clear directions and was then able to log in and confirm that I followed them properly. Appreciate the outstanding customer support support!
Hi Diana, thank you so much for the glowing review! We are so happy to hear that Dhemary was able to provide the clear, hands-on support you needed. We pride ourselves on being there for our landlords every step of the way, and I’ll be sure to share your kind words with Dhemary and the rest of the team!
Thank you for the 5-star rating, Diana! We're glad that Dhemary could provide such prompt and helpful service. Thank you for being part of the RentRedi community!
I needed a quick answer (and some handholding) on how to end a lease early. Dhemary was able to provide both. I got my question answered quickly and Dhemary was a pleasure to chat with.
Hi Tomeka, Thank you so much for the kind words! We’re so happy to hear that Dhemary was able to provide the quick answers and support you needed to navigate your lease transition. We pride ourselves on making the technical parts of property management feel a little more human, and I’ll be sure to share your feedback with Dhemary—it will make her day! Thank you for being part of the RentRedi community.
Quick and simple instructions help me solve the issue
Thanks for the feedback, Mark! We’re glad we could provide clear instructions to help you get things sorted out fast. We appreciate your support!
RentRedi has truly taken a load off my shoulders as a landlord. The platform makes everything feel more efficient, with a smoother and more flexible process for both me and my tenants. The team is always helpful, and their customer service is top-notch. They’ve made managing my properties simple and easy, which has made a big difference in my overall experience as a landlord.
Thank you so much for the 5-star review! We are incredibly happy to hear that RentRedi has helped take some of the weight off your shoulders. Our goal is to make the management process as smooth and flexible as possible for both you and your tenants, so it’s wonderful to know we’re hitting the mark. We appreciate you being part of the RentRedi community!
Ninfa was great! Helpful. When link didn't work I was provided 2 links to meet all of my needs!
Thank you so much for the 5-star review! We're so happy to hear our team was able to help. We appreciate you using RentRedi!
Support was quick, efficient, friendly and communicated every step of the way. Very satisfied. Thank you.
Hi Chris, thank you so much for the 5-star review! We're so happy to hear our team was quick and friendly. We'll be sure to share your feedback with the support crew. We appreciate you being part of the RentRedi community!
Don't use their credit screening! They don't provide access to applicants / tenant social security #'s for reporting tenant bad debt!
Hi Krist, Thank you for sharing your feedback with us. To ensure the highest level of data security and to help our landlords stay compliant with privacy regulations, RentRedi utilizes a screening process where applicants provide their sensitive information (like SSNs) directly to our screening partners. This "soft pull" method protects the applicant's identity and reduces the liability and security risks for landlords by ensuring that sensitive PII (Personally Identifiable Information) isn't stored or accessible in plain text. We would love to discuss your specific situation and see if there are alternative ways we can support your reporting needs. Please feel free to reach out to our support team directly through the blue chat bubble in your RentRedi dashboard so we can look into this further for you.
DHEMARY was extremely helpful and followed up promptly with everything I needed help with.
Hi Domenic, thank you so much for this 5-star review. We appreciate the shoutout for Dhemary and our support!
Oliver was polite and professional and helped to resolve my problem quickly.
Thank you for the 5 stars and for sharing your experience. We really appreciate having you with RentRedi!
Response was fast and clear. Thank you
Thank you so much for the 5-star review! We’re happy to have you with RentRedi and appreciate you sharing your experience!
It’s honestly a great app! I have had no issues! Dhemary was amazing helping me today!
Hi Joseph, we really appreciate the feedback! It’s great to hear you’re having a smooth experience with the app and that Dhemary was able to provide amazing support today. We’re always here to help if you need anything else!
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