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Vehicles & Transportation

Repair Surge

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105 reviews

4.6105 reviews
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About Repair Surge

Data updated
Website
repairsurge.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
80% (4/5)
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About this business

Repair Surge provides automotive service and repair information covering over 10,000 vehicle models. Repair shops and vehicle owners turn to the online manuals from Repair Surge for the accurate, factory-derived information they count on.

Written by the business, not verified by us.

Is Repair Surge legit?

Repair Surge (repairsurge.com) has a 4.6 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the detailed online repair manuals, noting that having quick access to diagrams, part numbers, and technical service bulletins makes fixing vehicles much easier and efficient. Many consumers appreciate the platform's user-friendly layout, mentioning that navigating through the resources is fast and straightforward for do-it-yourself mechanics. Though some reviewers were not happy with the content, pointing out that certain manuals lacked essential repair procedures or comprehensive wiring diagrams. A few other people also felt that specific information for certain vehicle models was hard to find or missing entirely from the system.

Auto-generated from all reviews of this business. For reference only.

What people say

It’s early

It’s early. My first search, which was for throttle control box, has yielded 1677 results most of which have absolutely nothing to do with the throttle control box. I am hoping it is my inexperience and that I will learn quickly how to find what I’m looking for.

Reply from Repair Surge2026-08-19

Hello, thank you for this feedback. We'd love the chance to investigate this issue and get it resolved for you. If you haven't done so already, please contact [email protected] (you can also click "Contact Us" at the top of our website). Thank you, and we hope to hear from you soon!

Useless

I don't even know what to say the whole thing is useless even the support be saying they'll respond in less than 24 hours, I've left more than 3 emails. I've been trying to get in touch and request refund since Friday, I tried their form, email no response. The manuals doesn't really have anything useful honestly

Reply from Repair Surge2026-08-17

Hello, as we stated in response to your other review: Please give us the opportunity to investigate your issue and respond. You can rest assured that if there's an issue with your manual, we'll take care of it! We do aim for less than 24 hours (usually faster!) to respond to support requests, depending on our support workload as well as the type of request. Your request involves a data issue that needs to be investigated. While we do our best to resolve all tickets quickly, some things are not instant. For perspective, you emailed our support team at the beginning of a weekend. You created 5 support requests in a short period of time, and you've also left multiple reviews, all by Monday. We welcome all feedback, and we're grateful that you reached out and gave us a chance to resolve your issue. Rest assured that we're working on it, and we'll provide a resolution as soon as possible! Thank you.

I bought this product so I could do my own repairs

I bought this product so I could do my own repairs and I wont have to take it in. Well I went to use it for the first time and it has nothing to do with any repairs at all

Reply from Repair Surge2026-08-16

Hello, thank you for this message. That sounds very unusual. Is it possible that you're mistaking us for another product? Our manuals contain lots of information about repairs. This includes procedures, specifications, component locations, parts info, diagnostic trouble codes, etc. If you're not seeing the information you need, we'd love the chance to assist you! Please contact us at [email protected] so we can help. Thank you and we hope you'll reach out soon!

This is the worst site I have ever…RUN AWAY!!!!

This is the worst site I have ever subscribed to. Complete waste of money. You would be better off buying a manual from Emanuals Online or Alldata. Very disappointed. Don't try to find schematics in the manual I bought had only starting and charging, that's it. Don't waste your money. There is more info in an old Chilton's manual than on this site. RUN AWAY

Reply from Repair Surge2026-08-16

Hello, thank you for this feedback. We'd greatly appreciate the chance to assist you with this. If you haven't done so already, please contact [email protected] or click "Contact Us" on our website. Many times it's just a matter of locating the information. If we truly don't have it, then we'll resolve that for you as well (including a full refund if needed). One way or the other, we'll take care of it! Please contact us so we can provide you with proper support. Thank you, and we hope to hear from you soon.

$40 that’s more then the paper ones and…

$40 that’s more then the paper ones and now I gotta buy printer paper and print it myself to have a physical copy pretty in conviemt

Reply from Repair Surge2026-08-12

Hello, thank you for this feedback. It's true that our manuals are online and not printed books. This offers several advantages including real-time updates to parts information and service bulletins, and the ability to access it from anywhere using any device. You can print the information also, but as you pointed out, you do need to have printer paper for that. Thank you again for your feedback.

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