Ria Health

Thank you for this — we're so glad the program gave you a real path forward. That combination of medication and coaching is exactly how it's meant to work, and it sounds like Michael made a genuine difference. Wishing you all the best as you keep building on the progress you've made. Cheers! The Ria Team

Eleven months — that's wonderful. Thank you for trusting us with your care. We're glad the team approach has felt like the right fit, and we'll pass your kind words along to everyone involved. Wishing you continued success ahead. Cheers! The Ria Team

We're sorry to hear your experience didn't meet your expectations. This isn't the experience we want for anyone and we'd genuinely like to learn more. Please reach out to us directly at [email protected] so we can make it right.

Real change takes courage, and we're honored to be part of your journey. We'll make sure Bobby sees this. Thank you for sharing. Best! The Ria Team

Congratulations! We're so glad the team could be a part of your journey. Thank you for sharing this. Best! The Ria Team

We're truly sorry for this experience — billing issues like this are unacceptable, and we want to make it right. Please reach out to us directly at [email protected] so our team can look into this.

We’re sorry to hear about your experience. Without access to your specific account details, we’re responding based only on what you shared. From your mention of the $300 monthly amount, it sounds like you may have been enrolled in our high-deductible payment option. In those cases, the total amount owed is determined by the patient’s insurance provider based on their deductible — not by Ria Health. The $300/month is a structured payment plan to make that balance more manageable once insurance processes the claim and determines patient responsibility. Insurance processing timelines vary and can sometimes result in balances appearing later than expected. When billing questions arise, we review the account details and, if necessary, coordinate directly with the insurance provider to confirm how the claim was processed. That review can take a business day or two to ensure the information is accurate and that is why we ask you give us 2 business days to respond. If you believe there has been an error, we would absolutely like to review your account and work with your insurance provider if needed. Please contact us so we can look into the details and make sure everything is resolved properly.

We’re sorry to hear this was your experience. Without knowing the specifics of your individual case, we can only respond based on what you’ve shared. When insurance information is provided, we verify eligibility and benefits based on the information supplied by the insurance carrier at the time of enrollment. However, final coverage decisions and patient responsibility are determined by the insurer once claims are formally processed, and how services are applied (such as toward a deductible) depends on the terms of the patient’s individual plan. Ria Health has supported thousands of patients nationwide, and we take billing transparency seriously. If your insurance was not applied as expected, we would absolutely like to review the claim details and work directly with your insurance provider to confirm how it was processed. Please contact us so we can look into your account and ensure everything is accurate.