Everything I’ve ever bought from them…
Everything I’ve ever bought from them is top notch. Great customer service!
About RickRak.com
Data updated- Website
- rickrak.com
- Category
- Vehicles & Transportation
- Location
- United States · Concord
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (3/3)
Do you own RickRak.com? Claim this profile for free and start replying to reviews.
Is RickRak.com legit?
RickRak.com (rickrak.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Bag fit nicely on my 2026 Harley Street…
Bag fit nicely on my 2026 Harley Street Glide 3 Limited
Fit perfect on 26 streetglide3 non cvo
Great products and customer service
Top notch customer service!
Ordering online was easy
Ordering online was easy, parts shipped quick and arrived as promised and easy to install.
Great product.
So Far, So Good!
The product I ordered was as advertised and I received it in the time frame that was promised. It looks great on my Road Glide Special and the only thing left to test is its longevity.
The perfect travel luggage
I was sweating on the development of the new RR Roller Bag Combo being ready for my 3 month tour of the US on my 2026 Streetglide Limited. I needn’t of worried as the people at RR notified me as soon as it was available, the deal was done and they had it mailed to Montana with plenty of time to spare. I appreciate the help and efficiency of the team at RR.
The helmet hangrs are an awesome…
The helmet hangrs are an awesome product. They do not hang off the back of late-model tour packs with light systems comfortably.The locks that came with them don’t lock around a full face if it is a ratchet helmet locking system Most of this is my fault. The part was out of stock when I ordered and should’ve been notified as such.
Good product
Good product, only issue was it took a bit of time before delivery. UPS shipping takes a week or more.
Reply from RickRak.com2026-06-23
You have to add in Fabrication Time, as these are made-to-order. That fabrication time window is up to 12 days, excluding ship time.
All went very well
Very sturdy product easy to install…
Very sturdy product easy to install would definitely buy again in the future
I have purchased from you guys before…
I have purchased from you guys before great service and prices and products
It would have been great but I no…
It would have been great but I no longer have the Bike, I sent the package back to you on Friday.
Reply from RickRak.com2026-06-22
So because you no longer have the bike and you don't need the product anymore you decide to give us a 1-Star review? How strange is THIS logic... ???
Easy order and fast shipping
Easy order and fast shipping. Products are top notch
Great service
Great service. Fast delivery and the item was better than I thought it was. I would have gave five stars but it wouldn’t let me
Reply from RickRak.com2026-06-19
Glad you're happy. We've never heard of not letting someone give 5 Stars. We're going to check on that with TrustPilot. Thanks again!
2023.5+ Harley Car Play adapter - Works, but Audio Quality Could Be Better
I purchased the Rick Rack 2023.5 and newer CarPlay Bluetooth adapter, and so far I’m not fully sold on it. It does work, but compared to the Maedhawk device I had been using for CarPlay bypass, the sound does not seem as clear. I’ve noticed some crackling, and overall the audio quality feels a little lower. This adapter plugs in under the seat, which is a clean setup, but performance-wise I’m not sure it is better than the other option I was using. It is possible I received one that was not made well or has an issue, but based on my experience, I expected clearer audio and a smoother connection.
Gas cap magnet
Great products and service
I ordered the wireless carplay adapter
I ordered the wireless carplay adapter. ordering was easy and shipping was fast. However I am still having the same issues I was having with the cheap unit from Amazon. Could be something I am doing wrong, but I'm not sure. I have done everything I know to do and have had other people look at it too.
Reply from RickRak.com2026-06-18
Did you call us and give us a chance before you gave us a 3 star review?