Rider Insurance (rider.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 67% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Customer service is great I been a customer for 12 years and calling and asking about policy is always is a pleasure. I am pleased with Rider Insurance and looking to stay with Rider....
We appreciate your feedback! Thank you for your continued loyalty!
I have always used riders as my insurance provider. Unfortunately my motorcycle was stolen from my garage along with my cousins, there was an ongoing investigation so at first which delayed the process but after that was done. 1 received various appointments to submit paperwork for the claim and many time it was reschedulled so by the time that we actually met 1 had forgotten some paperwork. The claim was denied and submit and appeal it’s been 2yrs since then and still fighting for a response to my appeal!!!
We are very sorry for the delay in the appeals process. We have reached out to the appropriate people and someone will be in touch with you soon.
Cost effective coverage and personable staff.
Thanks!
They communicate well and their pricing is extremely fair. Very easy and wonderful to work with!
Thanks for sharing your feedback!
Great company, rates are a little high.
Thanks for your feedback!
First year the rates blew everybody else’s out of the water. Just renewed for second year. No points. No claims. No change in credit history. 15% increase for no explained reason. Still cheaper. But at this rate I’ll be shopping.
We appreciate you taking the time to share your feedback. We can understand your disappointment in the rate increase, especially since you had no claims or violations. Please understand that there are a number of factors that go into determining rates, including the overall risk profile in an area or state. We need to make sure that we are not underpriced for the coverage we are providing. If you would like to discuss how you might be able to reduce your premium without sacrificing the protection you need, please feel free to contact us (800) 595-6393 or email us at [email protected] with a number you would like to be reached and a good time to call. Thanks for choosing Rider!
I’m not happy with how much my premium increased this year.
We are very sorry for the delay in responding to your feedback. We can understand your disappointment in the rate increase and we would be happy to discuss ways to reduce your premium without sacrificing the protection you need. If you would like to us to review your policy and make sure you are getting the best rate possible, please give us a call at (800) 595-6393 or email [email protected] with your contact infomration and a convenient time for us to call you and we will reach out to you. Thanks for sharing your feedback.
We are sorry to hear that you feel your rates are too high. We will be happy to review your policy with you to see if there are ways to reduce your premium without sacrificing the coverage you need. Thanks for your feedback.
Super easy and fast to get insured. Very friendly.
Thanks!
I like Rider insurance. They came through quickly when I had an accident. Fair and knowledgeable peoole. My adjustor was very thorough and knew bikes inside and out. She was extremely helpful. I recommend them highly!
We are sorry to hear that you had to experience a claim, but glad we made it as painless as possible. Thanks for sharing your experience with us!
Great motorcycle Insurance at a reasonable rates .The staff is great people also very friendly and courteous and polite .
Thanks so much for your feedback
Fair prices............Have never had a claim
Thanks!
I have been a loyal customer since 2004.Wouldn't even consider looking elsewhere.Great rates and outstanding customer service.
Thanks for the feedback and your continued loyalty!
As soon as I find another insurance company I will change insurers. This is the SECOND time you guys have raised my insurance for NO REASON. THIS TIME $50?!?! No accidents and I paid on time in full, thanks for taking food out of our mouths. I even asked the lady how much it went up since last year and she told me She couldn't tell me until I paid this year. That is unacceptable. Greed.
Been a customer since the mid 1970's
Thank you for being a loyal customer all these years!
Thanks!
Excellent rates and reputation for motorcycle insurance!
Thanks!
Rider is the best motorcycle insurance hands down. Great service and best price! Towing service is great too!
Thanks very much for your feedback!
Thank you!
I have been riding for many years and have never found a company with rates this good for the coverage I needed. Have not needed to file a claim yet, but feel confident should I ever need to, it will not be a hassle.
We're glad to hear you haven't had to experience a claim, but we will be here for you if you ever need us!
63 reviews matching