Rider Insurance (rider.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 67% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
R
Richard Reisinger · 2 reviews · Verified ·
★★★★★
My wife was pleased when she talked to …
My wife was pleased when she talked to a representative from your
organization to set up payments for my insurance bill. The gentlemen
was both patient and thorough with the information shared. She had
a bad experience years ago when another representative was not very
polite and didn't want to share any information on payments with her! He
told me I couldn't set up payments and said it like he was doing her a
favor just by talking to her.
Richard Reisinger
Reply from Rider Insurance2017-09-14
We appreciate you taking the time to share your feedback with us. We are sorry that you had a bad experience with one of our representatives previously. We are happy to hear your most recent experience was much better. If you have any issues going forward with the level of service you are receiving, please ask to speak with a supervisor or send an email to [email protected] and provide your name as well as the representative's name, so we can address the issue. Thanks for choosing Rider!
W
Ward Bubeck · 1 review · Verified ·
★★★★★
I've been in two (2) accidents
I've been in two (2) accidents. On the first I was rear ended and Rider worked with the other drivers insurance to ensure my bike was returned to it's original condition. Second, a dog ran into my front wheel and while I was laid up in the hospital and at home they handled everything including a solid settlement that covered all my accessories.
Reply from Rider Insurance2017-08-30
We are sorry to hear that you had to go through 2 claims, however we are glad that we were able to make them as painless as possible for you. Thanks for sharing your experience with us!
C
Charles R O'Dell · 1 review · Verified ·
★★★★★
Trust built on experience
I ride a Can Am Spyder RT Limited, have had no accidents or claims filed, but feel confident that I would receive excellent service. My opinion and trust in Rider Insurance Co. is based on very fine treatment many years ago when my 2-wheel touring bike slipped on gravel in a very twisty curve on a rural country road and went off the mountainside. Fortunately I bailed at the top and was not injured, but bike was totaled and fully covered and replaced by Rider Insurance with no increase in annual premiums!
Reply from Rider Insurance2017-08-17
We appreciate you taking the time to share your experience with us! Thanks for choosing Rider!
