About Rocket Industrial
Data updated- Website
- rocketindustrial.com
- Category
- Business Services
- Location
- United States · Wausau
- Status
- Unclaimed
- Last 12 months
- 28 reviews
- Replies to negative
- 25% (1/4)
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Is Rocket Industrial legit?
Rocket Industrial (rocketindustrial.com) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 25% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Thank you for the fast service on my…
Thank you for the fast service on my order. GREAT Job...
First time order from Rocket
This was our first order from Rocket Industrial. Before ordering, a sales person helped us select the right item. Once we placed the order, we received a confirmation email, and our order arrived within days!
Great!
They were great, Tyler was very patient and trustworthy, and best of all HUMAN with real communication, none of that AI crap
Excellent customer service
Excellent customer service! This was my first time ordering from this company, and I am very impressed. The items arrived in great quality, and the prices are fantastic. I will definitely buy from them again.
Easy to order
Easy to order. Fast shipping. What more could I ask for?
Good deal.
I only bought broun paper. The paper is great -- no chemical smells. Good deal.
Excellent customer service
Excellent customer service, order(s) online and delivery shipment on time. Exceptional Staff. Very good company. Few to mentioned who help me on my orders > good guy like - Josh Struck and Jonathan and Maggie @ Parts Department.
ordered some vaccum bags from them
ordered some vaccum bags from them - shipping is a little slow and their system for shipping pricing for multiple items is off - cost to ship one box was $30 and two was $90
Fast service and great pricing,
excellent and faster
Fast shipping and correct item, thanks!
Great communication and fast delivery
Great communication and fast delivery. I appreciate receiving an immediate email and update about my order and the delivery. Thank you!
Quick service and shipment!
Ordering on the website is easy and…
Ordering on the website is easy and convenient. Delivery is always in a timely manner. The items I order are always in stock.
Rocket was extremely accommodating and…
Rocket was extremely accommodating and I will recommend them for future purchases.
I’ve enjoyed ordering items from you…
I’ve enjoyed ordering items from you but I’m disappointed you haven’t any 8” foam plates .
Great service
Rocket Industrial Quick Response
Rocket Industrial provided quick account set up and shipment of product that we needed. The ease of doing business was appreciated.
Reply from Rocket Industrial2025-11-12
Thank you for the great feedback! We’re glad to hear your account setup and order process went smoothly. We appreciate your business and look forward to working with you again!
Order placement was fine
Order placement was fine, but upon receipt 2 rolls had bent cores. Not sure if we can use or not.
Reply from Rocket Industrial2025-11-12
We’re very sorry for the issue with your order and for the delay in getting back to you. Our Customer Service Manager is reaching out to offer a replacement or credit for the damaged rolls. While it’s rare, products can occasionally be damaged during shipping, and we always aim to make things right as quickly as possible. We sincerely apologize again for the inconvenience and appreciate your patience.