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Written by the business, not verified by us.Rocket Loans (rocketloans.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company, praising the overall efficiency and seamless nature of the service. Customers frequently highlight how simple, fast, and straightforward the online loan application process is, with funds often arriving in bank accounts within days. Additionally, consumers appreciate the incredibly helpful and professional customer service representatives who readily guide them through every single step of the process. However, some reviewers were not happy with navigating certain aspects of the digital platform or dealing with initial verification steps. A few other people also felt that document uploads and bank account connections could occasionally feel complicated or frustrating to complete.
Auto-generated from all reviews of this business. For reference only.it was so easy and fast. amazing is what it was.
Hi Arlan! We're so happy to hear that you found the process to be easy and fast. We truly appreciate you taking the time to share your amazing experience with us and are always here for any future needs you may have.
Given a rate on Credit karma that doesn’t match what I ended up with. That’s why I can’t give a 5 star review. That said, it was every loan I checked out on CK! Some were up 7% higher and only offered shorter term loans. And they made themselves difficult to go through the process. Admittedly, Rocket wasn’t that difficult and other than the rate change, didn’t try to push other loans on me. Had to update my comment from my first sentence to what is stated after.
Hi David, We appreciate you sharing this feedback. We understand how frustrating it can be when the rate you see on a third-party site like Credit Karma doesn't align with your final offer. Credit Karma provides estimated rates based on your credit profile compared to other Credit Karma members, but those estimates aren't guaranteed. When we review your full application — including income, employment and your complete financial profile — the rate we offer may look different. That said, your experience matters to us. We're glad we could help you get your loan closed, and we want to make sure you feel confident in your loan. If you have questions, don't hesitate to reach out. We're here to help. Email: [email protected] Phone: (313) 230-5233 Hours: Monday – Friday, 9 am – 7 pm ET | Saturday, 9 am – 6 pm ET
I’m ready for it
Rocket mortgage has been nothing short of fabulous. From the very first contact to the money in my account was quick easy positive would not do business with any other loan company ever again.
Hi Jean! We are thrilled to hear about your fantastic experience! Making the process quick, easy, and positive is always our goal, and we're so glad we could deliver that for you. We truly appreciate your trust in us.
Super easy to see what I approved for as well as play with how much I actually needed and what my payments would be.
Hi Brenna, We're thrilled to hear that exploring your options with Rocket Loans was such a smooth experience for you. That's exactly what we're here for – making it simple to see what you're approved for and giving you the flexibility to adjust your loan amount and payments until they feel just right. We know how important it is to feel confident in your decision, and we're glad our tools helped you get there. Thanks for choosing Rocket Loans!
The guy I talk to helped me out a great deal the gentleman name is Horace.
Hi Roger, We're thrilled to hear that Horace made such a positive impact on your experience with Rocket Loans. Our team works hard to provide great service, and it means the world when clients like you take the time to call out someone by name. We'll be sure Horace knows how much his help meant to you. Thanks again for choosing us, and we're here if you ever need anything!
The loan process was quick and seamless. Loan was approved in less than 20 minutes and money was in my account the next day. Thanks Rocket Loans for their kind consideration in giving me the loan.
Hi Sylvanus, We love hearing that. Speed matters, and we're glad we could get you approved quickly and get your funds to you the next day. That's what Rocket Loans is all about – making the personal loan process simple and fast when you need it most. We truly appreciate you choosing us, and we're honored to have been able to help. Wishing you all the best!
loan was easy and quick--consolidation Care Credit,Citi visa,SCFCUmaster card
My experience was very simple and I had no problems getting the loan I requested. I didn’t have to wait a long time for my approval or loan deposit. It was the easiest process and didn’t even have to make a phone call!
Hi Elizabeth, Thank you so much for the great review! We're thrilled to hear that your experience with Rocket Loans was simple and problem-free from start to finish. We know your time is valuable, and being able to complete the entire process online – from application to approval to deposit – without picking up the phone is exactly what we're all about. We're glad we could get you the loan you needed quickly and easily. Thanks for choosing us, and we're here if you ever need anything in the future!
Absolutely the easiest loan application ever!! I was able to do everything online, including the uploading of needed documents, and was approved the next day. Being offered several options with regard to loan length and amounts was very convenient as the calculations for the different loan amounts were instantly available. After I chose what would work for me, the application was approved in record time!! My funds were in my account within a couple of days!! I would recommend Rocket Loans to anyone who was looking for a personal loan in the time of need!!
Hi Harriet, Thank you so much for this amazing review and for taking the time to share all the details about your experience with Rocket Loans! We're thrilled to hear that everything from the online application to uploading documents was easy for you, and that having instant calculations for different loan options helped you make the best choice. Speed and convenience are what we're all about, and we're so glad we could get you approved quickly and get your funds to you when you needed them. Your recommendation means the world to us. Thank you for trusting us with your personal loan, and we're here if you ever need anything in the future!
The application process was fairly simple. I appreciate that the information needed was very easy.
Transparency of costs with every loan option.
This was a very efficient process and there was no issues. It was seamless and any questions I had when I contacted the Rocket Loan office was quickly answered. Very positive experience.
Hi Kimberly, We're glad to hear the Rocket Loans experience was seamless from start to finish. Getting quick, clear answers when you have questions is something our team takes seriously, so it's great to know that came through for you. Thank you for sharing your experience, and if there's anything you need in the future, we're here for you.
Hi Dan, We appreciate that. Delivering outstanding service is what our Rocket Loans team strives for every day, so it's great to know we hit the mark. Thank you for taking the time to share, and if there's anything you need, we're here.
Easy experience. Terrific rate! Thank you!
The whole process with Rocket Loans was so fast and easy! We were surprised at how fast and easy it was to obtain this loan with favorable interest rates, also affordable monthly payments. We were able to get rid of our credit card debt! Thanks Rocket Loan!
Hi Dawn, This is what it's all about. We're so glad the Rocket Loans experience was fast, easy and exactly what you needed to tackle that credit card debt. Paying that off is a huge step forward, and we're honored to have been part of making it happen. Thank you for the kind words, and if there's anything you need down the road, we're here for you.
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