Rocket Rx

Thanks for your feedback! We’re happy to hear everything moved quickly and easily. We appreciate you taking the time to share your experience.

We’re really happy to hear the product has been working well for you over the past few months. Thank you so much for taking the time to share your experience with us. We are always here if you need anything along the way.

We’re so glad to hear the product is working well for you. Thank you for taking the time to share your experience, we truly appreciate it. We’re always here if you need anything along the way.

Thank you so much for this wonderful feedback! We’re really glad you had a smooth experience and found the guidance during the process helpful—that’s exactly what we hope to provide. It’s also great to hear the turnaround, pricing, and shipping all met your expectations. We truly appreciate your trust in us and your kind words about our team. We’re always here whenever you need us.

Thank you for sharing your experience! We’re so glad to hear that our team was responsive early on and that you found our customer care both quick and helpful. Providing timely, supportive service is very important to us, and we’re always here if you need anything along the way.

Thank you so much for your thoughtful feedback! We’re glad you found the site easy to navigate and appreciated the straightforward experience. We’re always here to make things as simple and seamless as possible for you.

Hello there! We're happy to hear that the order process was fast and simple! Thank you so much for sharing your positive experience with us!

Hello there! We're happy to hear that you find our apps user-friendly and that you had a great experience working with our company. Thank you for your feedback!

Hi! We're happy to hear that the order process was simple and the medication is effective! Thank you so much for sharing your positive experience with us!

Hello Ronald, Thank you for taking the time to leave us feedback through Trustpilot. We take patient feedback very seriously here at ZipHealth and are always working to improve our services and support our customers. We’re very sorry for the frustration this experience has caused. I understand how disappointing it must have been to complete the full process and only be informed at the end that you were not eligible due to age requirements. As part of our commitment to patient safety and to comply with telehealth regulations, we are required to confirm that the person placing the order is the same person receiving the treatment. Once received, your information is securely reviewed by our medical team, to move the order forward to physician review and pharmacy processing. As your application was not approved, your information is not used for any purpose. We apologize for any confusion regarding pricing. We aim to keep pricing transparent and we're sorry if this was not clear in your experience.  For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 10pm (EST).  Should you require further assistance, please do not hesitate to contact us.

Hello! We're happy to hear that you found it easy to customize your order. Thank you for the positive feedback; we appreciate your time!

Hi! We're happy to hear that you found our product easy to order and that you experienced fast delivery. Thank you for your positive feedback!

Hey there! We're happy to hear that you found our services quick and confidential. We appreciate you acknowledging our commitment to delivering on our promises. Your feedback is appreciated!

Hi! We're happy to hear that you found our service prompt and efficient. Thank you for your positive feedback; we appreciate it greatly.

Hello there! We're happy to hear that your refill experience was fast and easy. Thank you for your positive feedback; we appreciate it!

Hello! We're happy to hear that our product was effective for you and that it was delivered promptly. Thank you for your positive feedback; we appreciate it so much!

We’re really sorry to hear about your experience. We always aim to provide honest, transparent care and a smooth experience for all of our patients, and we regret to hear this was not your experience. We’d be grateful for the chance to look into this further, but we’re not able to identify an account based on the information provided in your review. Please feel free to respond to our information request with additional details, and we’d be more than happy to look into this further and support you.

Hi! Thank you so much for sharing your thoughts with us. We're thrilled to know that much of your experience has been wonderful! Just a quick note: to keep everything up to date, audio visual calls need to be done every 90 days, as required by law. We understand it might feel a bit repetitive during re-orders, and we truly appreciate your understanding. Thanks again for your valuable feedback!

Thank you for sharing your experience, and I’m really sorry to hear the medication didn’t have the effect you expected. Your satisfaction is very important to us, and we’d really like the chance to make this right. If taken as directed with no effect, it may be due to differences between manufacturers, as variations in ingredients and formulation can affect how the medication is absorbed and works for some people. We don’t have enough information here to locate your order, but we’d love the opportunity to help. Please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 10pm (EST). We'd love to look into this and support you further.

Hi there! We appreciate your feedback! Please note that orders placed with an expedited service are best to be placed early in the day/week for a smoother shipping and delivery experience! We hope this helps! Thank you again for your feedback!