Rock West Composites (rockwestcomposites.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 64% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-11.
Great product quality, very competent and helpful engineering group, friendly efficient support for order processing. But... why in the world do you ship thousands of dollars worth of tubes in a flimsy box that is falling apart before I receive it? I've made several purchases and this happens almost every time. At least give me the option to pay an extra $10 for shipping to get a robust cardboard tube (like other suppliers do) to protect my new carbon fiber products.
Reply from Rock West Composites2024-04-01
Thank you for your review and suggestions on better shipping supplies. It is customers like you who allow Rock West Composites to provide quality products that are delivered safely by using "more robust" packaging. We will work to surpass your expectations on future orders.
Good product, Fast shipping, Almost perfect packaging
Ordered a Tri-weave fabric on the 15th. Product shipped same day and arrived 3 days later with the cheapest shipping option. Based on reviews it seems common to get extra material but I got a lot extra, ordered 44in x 36in and recieved 40in x 54in… hopefully someone isnt getting canned for this, lol. The packaging was almost top notch; outer tube, plastic sleve around the material, and inner tube. The only problem I had is the material not being secured to the inner tube after rolling. Yes it is taped to the roll then rolled but it is not taped again to prevent it from sliding. This is only a problem when stored upright but since I have little space thats how I store it. I tied string around the roll on both ends to prevent sliding. I suggest tying or taping the ends becomes the common practice going forward, does not take long and should barely cost pennies.
Reply from Rock West Composites2024-03-21
Hi Daniel, we are glad your order promptly arrived! We understand the importance of quick and efficient delivery and are happy we could meet your expectations. Your kind words are much appreciated and your suggestions helpful. Thank you for choosing us.
We were looking for a cf tube for our project and decided to give RWC a call. Anthony Fairhurst was great in communicating with me and answered all of my numerous questions....
I ordered some samples of a tube he picked out for me to look at and had them in 2 days. I will be ordering our first production order very soon. Great communication and customer service. Thank you Anthony and RWC !
Reply from Rock West Composites2023-08-03
Thank you for sharing your experience. We are very lucky to have Anthony on our RWC team. We look forward to working with you again.
