Roomster (roomster.com) has a 1.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Public & Local Services and its reputation is poor. 76% of reviews are 1 star, a relatively high share; The business has replied to 8% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Mimi Omari · 4 reviews · Experienced 2025-04-19 ·
★★★★★
Ariana Pierre and her Boyfriend rent…
Ariana Pierre and her Boyfriend rent rooms on 5th olney. They locked me out mid way through the month for no reason and stole my clothes, jewelry, phone. They basically robbed me. They look for people to do this to. I would not rent from them. They will rob you by locking you out mid month
Roomster is an unstable system. First of all you can't write any numbers (how many people, bedroom, rent, deposit, size of the room ..) because the developers are afraid people'd share your phone number and people would not use their paid messaging service. The system constantly patrols the site and removes anything that remotely suggests numbers.
I was willing to suck it up. But one night all my messages and listings got deleted and I was locked out of my account because the system thought I was a bot. I was just busy reviewing potential tenants' profiles and communicating with them! Their tech people are only available during the day time so I lost a whole evening and night of communication. When I was allowed back into my account by the tech the next day, all my history was gone. They said they couldn't restore it due to company policy. That was it for me. I stopped using Roomster from that morning.
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Chris Beyer · 4 reviews · Experienced 2025-04-21 ·
★★★★★
I advertised my room
I advertised my room. They don't correctly match you with applicants. You ask for a price and prospective applicant's range is never even close. Also applicant's are not looking for rooms in your area. So what's the use?
Worst is, you can't contact them even after you pay for the roomster upgrade. I want to cancel. Luckily I only paid for a week. They are a total scam.
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Elenice Costa · 3 reviews · Experienced 2025-04-12 ·
★★★★★
Total Waste of Time And money .
I used this app to list a room I have for rent, but I’m really disappointed with the experience. I spent time writing a clear and detailed description, including all the important information about the room, location, price, and conditions. However, it seems like my listing isn’t being shown properly—or at least not the way I posted it.
The people who reach out to me clearly haven’t seen the actual details. Most of the messages I receive make no sense at all or ask for things that were already clearly stated in the ad. It’s like the app is not showing the full listing, or it’s matching me with completely unrelated requests.
It’s frustrating because I was hoping this platform would help me find a serious tenant quickly, but so far, it’s been a waste of time. I really hope the developers fix whatever is causing this issue, because right now, it’s just not working the way it should
Don’t recommend and Spareroom is 100%better .
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David · 1 review · Experienced 2025-04-09 ·
★★★★★
Misleading funnel to upfront fees
Found a solid place, messaged the landlord. Roomster.com said I need to create an account with my email + give them my phone number in order to exchange messages. I'm reluctant to give that to anyone. Sent my message got a notification that I received a reply, clicked on it. Roomster says I need to pay them between $11.99 & $49.99 to see the message. They've sent me 20 emails since yesterday. Wouldn't have gave them my info if they didn't imply it would unlock the ability to exchange messages.
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Mohammad Mahmudul Hasan · 1 review · Verified · Experienced 2025-04-03 ·
LETS SEE HOW IT WORKS. This is my first TIME. 20 minutes ago.
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JDE · 1 review · Verified · Experienced 2025-03-31 ·
★★★★★
I'm trying to list my entire house for…
I'm trying to list my entire house for rent. I input my name and e-mail and city. I paid for 30 day account.
I see nothing else from your end, despite my credit card was charged. Where am I to describe my house and upload photographs? I do not see there is actually a site on which to advertise my home. Is this for real?
Please advise.
Feels like a bait and switch. I posted my listing, but then can't access any of the messages that are sent to me without paying to see them — and that had never been disclosed.