Phenomenal customer service…
They were very responsive to every question I had.
RosemaryDoll (rosemarydoll.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
They were very responsive to every question I had.
Candy has been amazing and very patient with me in helping me set up my order, great staff and great support team !
The customer service was astounding. There was no question they didn't answer. Even when I asked the ai a member of staff would check up on it to make sure I got the information I needed. They have a massive amount of choice, and tons of customisation options for very competitive prices. Plus no import taxes. Grade A all round.
High quality product exceding expectation, fast and constant communication. Strongly recommend.
After all the doubts dwelling on a purchase, finally getting Lynn as a companion, that has improved my sleep pattern so much that I hardly know myself now. She's still a virgin, but thats not her main role here. I'm content for the first time in a long time. Thanks.
Rosemary doll is awesome. I ordered a doll which I thought at first was in stock but as it turned out it was not, however the team at rosemary doll took immediate action to produce the doll for me and ship it out as soon as they could while taking the time to care and make sure that the doll was perfect for me. They exceeded my expectations and the doll arrived superbly wrapped in protective plastic and foam and looked better than what I saw online. The people at rosemary care about their customers and about providing excellent service, which in my experience they have done. Anyone looking for a doll companion should order from this site, I know that I will.
Always a smooth transaction. Staff is very attentive and reply in a timely manner. Customer service is always very helpful. Products always arrive well packaged and without any problems.
I'm really happy with the doll I received, it came exactly like how I optioned it and it looks fantastic just like the photos, the quality is top notch. The customer service is great and very helpful they'll provide feedback for what works best for you which I appreciate. I definitely recommend RosemaryDoll as the best place to get a doll with their amazing deals and promos.
Rosemary's always comes thru... Great communication and manufacturers' access. I would not buy from anywhere else.
First time ordering from RosemaryDoll. I wasn’t sure at first about the site, but placed my order, and waited. I had communication the whole time from shipping to any problems I had. Would recommend buying from them. My contact with them was Candy.
Well I ordered a cleaning kit that was on sale, and im very satisfied with my cleaning kit the way it cleans effectively and dries.
Amazing. Exactly what I ordered. Excellent in every aspect. How can u not rush home to bang one of these everyday?
So as it turns out I've experienced THREE product failures in less than two years, and while the first two replacements were smooth, the most recent "offer" leaves much to be desired... $1299 to replace a fully featured doll that cost ~$2800 with one that's basic, in and of itself, is less than ideal. Throw in having to waive further after-sales support... for me that was the last straw. I ended up ordering a new one for $1619 after discounts from a competitor and writing this one off. Ordinarily I'd give a one-star award... I'm trying to factor in the fact that I did receive outstanding customer service - up to a point, and that the company did go "above and beyond" their after-sales policy to try to help me. That may very well be the case, and I don't want to be the AH here, but at the end of the day, the product simply didn't last and I'm left with an expensive paperweight. Apparently I'm just one of the unlucky ones...
My experience with rosemarydoll has been a pleasure all the way. The communication is top notch and I was always kept informed of the manufacturing progress with emails and even photos. The product itself is very high quality and worth every dollar.
The customer service is unmatched, the quality of the products is great
Great communication. Fast shipping. Website easy to navigate.
The creation and delivery times for the doll are precise, with high quality and responsible service at every stage until delivery. The customer service is attentive and personalized, and excellent. The one-on-one conversation is very human and pleasant, without bots or automated responses. The human touch and effort are much appreciated.
Purchase of Three Dolls – Everything Went Perfectly I recently bought my third sex doll from this website, and once again I was completely satisfied. The customer support team is always ready to answer any questions and provides helpful advice. They are very attentive and professional. It's a pleasure doing business with people like them. I can only highly recommend them. Thank you, Rosemary Team!
First-time buyer experience After a long search for a trustworthy doll retailer, I came across RosemaryDoll. The customer service is very helpful and incredibly responsive. My wishes and preferences were fully accommodated. I will gladly order from here again in the future. A big thank you to Candy and Raven!
62 reviews matching