Smooth return process
I returned a rug that did not suit my decor as I had hoped. The staff were excellent and the return process was smooth. I ordered a different rug and I absolutely love it
About Ruggable AU
Data updated- Website
- ruggable.com.au
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 0% (0/7)
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Is Ruggable AU legit?
Ruggable AU (ruggable.com.au) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 1% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Good quality rugs
Ive purchased 4 washable rugs from Ruggable Aus and will order more. The rugs wash well. The colour and designs are great. My only issue is Ruggable does not confirm orders via email. The last order took some time to arrive. I could not identify the order number on the website and I was concerned I had been scammed by a mirror website. It eventually arrived unannounced!
Good customer service
I was happy with my order of an outdoor rug a year ago so ordered an indoor rug beginning of December 2025. But because they exceeded their usual delivery time of 2-4 weeks by about 2 weeks and I didn’t hear from them, I sent an email asking for an update of my order. Promptly I received an apologetic email explaining why my order was delayed and a further 15% discount on my order because of the delay. I thought this was handled very well and I’m still happy with Ruggable. I hope my order arrives soon.