RushMyPassport.Ca (rushmypassport.ca) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 80% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; 53 of them were added in the last 12 months. Last updated 2026-08-10.
Thank you for your review! We’re glad to hear that the online guidance was helpful during your process. Our team works hard to make the experience clear and easy, and we appreciate you taking the time to share your feedback. If you need any assistance in the future, we’re always here to help!
Very easy to follow. Just disappointed you could not print from an ipad
We're happy to hear that it was easy to follow. We appreciate your feedback regarding printing from an iPad and will consider it.
It has been a slow process. I have no idea as to when I’ll receive my passport or how it’s coming. Can you please advise. And I have no phone number to call if it doesn’t arrive. I’ve been waiting for over 6 weeks and this is the first feedback I’ve heard. Bi need clear & consise update.
We’re very sorry to hear about your experience and appreciate you sharing your concerns. We strive to provide clear guidance and support throughout the passport application process. If you’d like to discuss your situation further or need assistance, please contact us directly at [email protected] or call (833)436-7065 We’re happy to help and address any questions you may have.
Great service for elderly who has mobility issues , found website a little difficult in spots but overall this was a good experience
We're happy to hear that our service helped! We appreciate your feedback regarding the website's usability and will work to improve the experience. Thank you.
I needed to talk to a representative. The representative was more than helpful.
We appreciate you taking the time to share your feedback. We're happy to hear that our representative was helpful and provided you with great support.
Service met expectations. No complaints
We appreciate your feedback and are glad our service met your expectations. Thank you for taking the time to share.
I was impressed with the new number system and my wait time was probably only about twenty minutes. The gentleman who assisted me was very kind and courteous and a pleasure to work with. I was very pleased with the experience
We're happy to hear that you were impressed with the new system and your short wait time. We're also glad that the service you received was kind and courteous. Thank you for your positive feedback!
computerized experience.
We're glad you had a good experience! Thank you for your positive feedback!
The internet was easy to understand & to fill out the document. The only problem I had was FedEx there lousy service.
Happy to hear the online process was smooth for you! We’ll pass along your feedback about FedEx to help improve future experiences.
Everything happened as stated, very efficient, thanks...
We're happy to hear that everything went smoothly and efficiently for you. Thank you for your positive feedback; we appreciate it very much.
How I rated filling out your forms I had to get help from my family. Now due to the mail strike we had to make appointment with an office that isn't even in Ottawa. Also every time it seem s that I have paid for some esle. I am a senior without car or a husband that would take care of all this.
We’re very sorry to hear about your experience and appreciate you sharing your concerns. We strive to provide clear guidance and support throughout the passport application process. If you’d like to discuss your situation further or need assistance, please contact us directly at [email protected] or call (833)436-7065 We’re happy to help and address any questions you may have.
They made the application process impossible to mess up. I didn't request a timeline for my passport, but it was still at my door within 18 days.The convenience factor is a 10.
We're happy to hear that our application process was easy to follow. We're also glad you received your passport quickly. Thank you for your feedback and for recognizing our team's dedication to convenience.
It was a little time consuming but was necessary to make the application complete. I will be happy to receive my new passport soon.
We appreciate you taking the time to share your feedback. We're glad the application process is complete and you're looking forward to your new passport.
They where quick and fast I recommend anyone who busy on the go questions where easy to answer.
We're happy to hear that our quick and easy service met your needs! We appreciate your recommendation for those with busy schedules and are glad the questions were easy to answer.
It was very easy to get the forms online. I don't recall the date that I applied for my passport
We're happy to hear that accessing the forms online was easy. We appreciate your feedback and are glad you had a positive experience. Thank you for your review.
Instructions simple to follow and passport delivered very timely
We're happy to hear that our instructions were simple to follow and your passport was delivered promptly. Thank you for your positive feedback!
I downloaded the info online, paid the fee, filled out the forms and provided the old passport and new picture. I sent everything via FedEx and received my new passport in about 10 days! Super happy!
We're happy to hear that you had a great experience with our online services! We appreciate you taking the time to share your positive feedback.
We are glad you had a great experience! Thank you for your feedback.
Quick and easy, came on time.
We're happy to hear that your experience was quick and easy, and that your order arrived on time. Thank you for your positive feedback!
Simply impressive and excellent Service
We're happy to hear that you had such a positive experience with our excellent service. Thank you for your impressive feedback!
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