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Legal Services & Government

RushMyPassport.Ca

60 reviews

4.360 reviews
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About RushMyPassport.Ca

Data updated
Website
rushmypassport.ca
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
53 reviews
Replies to negative
100% (5/5)
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Is RushMyPassport.Ca legit?

RushMyPassport.Ca (rushmypassport.ca) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 80% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; 53 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

N
Norbert Maltais · 1 review · Verified · Experienced 2026-08-05 ·

Very well done and simple

J
James Elroy Sparrow · 1 review · Verified · Experienced 2026-07-28 ·

Read everything first

I typed it first and it disappeared. So I wrote it by pen. Cut somewhat difficult for old guys like me who are not computer savvy.

Reply from RushMyPassport.Ca2026-08-03

We appreciate you taking the time to share your experience with us. We understand that encountering technical difficulties can be frustrating, especially when trying to share your thoughts. We are always looking for ways to improve our user experience for everyone.

R
Randeah Robertson · 3 reviews · Verified · Experienced 2026-07-21 ·

I am a senior and only have a tablet

I am a senior and only have a tablet. I needed to renew my passport for upcoming travel. I went on line, found the site. I could not believe how easy and uncomplicated the application was…..( you know, for a government agency). Anyway, in less than 30 minutes my application was complete and I hit the send button. I highly recommended this service!

Reply from RushMyPassport.Ca2026-07-27

We are so happy to hear about your positive experience renewing your passport online! We understand that navigating government processes can sometimes be challenging, and we are glad our online application made it easy and efficient for you, especially when using a tablet. We appreciate you recommending our service.

L
Lea Moschitti · 1 review · Verified · Experienced 2026-07-15 ·

Direction n instruction are very clear

Reply from RushMyPassport.Ca2026-07-27

Hello, Thank you for your review! We're glad to hear that you found the directions and instructions very clear. Providing easy-to-follow guidance and a smooth experience is something we work hard to deliver for every customer. Thank you for choosing our services and for taking the time to share your feedback!

J
John Campbell · 3 reviews · Verified · Experienced 2026-07-17 ·

They were easy to deal with and follow…

They were easy to deal with and follow and it was fast

Reply from RushMyPassport.Ca2026-07-23

We're so glad to hear that you found our process easy and fast! We appreciate your positive feedback.

S
Sheryl Strongitharm · 1 review · Verified · Experienced 2026-07-09 ·

Very helpful however as I did not have…

Very helpful however as I did not have a current photo ID I had to decline and request a refund. I thought the service was very professional and helpful.

Reply from RushMyPassport.Ca2026-07-20

Thank you for your kind review! We're glad to hear that you found our service professional and helpful. While we're sorry we weren't able to move forward due to the photo ID requirement, we appreciate your understanding and are pleased that our team was able to assist you throughout the process. Thank you for considering RushMyPassport, and we wish you all the best moving forward. ⭐⭐⭐⭐⭐

H
Hassan Norouzi Tabar · 1 review · Verified · Experienced 2026-07-04 ·

Great job thank you very much my…

Great job thank you very much my Appreciation

Reply from RushMyPassport.Ca2026-07-08

Thank you for your kind words! We're delighted to hear that you had a great experience. Your appreciation means a lot to our team, and we're grateful for the opportunity to assist you with your passport needs. Thank you for choosing RushMyPassport, and we wish you safe travels!

C
Corbin Auriti · 2 reviews · Experienced 2026-07-02 ·

Scam and Data Theft

This scummy site owned by "Expedited Travel Canada, Inc." charges you like $60-$80 gives you a free form from the official Governments website of Canada(dot)ca Passports Page, that now has an online application (20 days wait or so still) and this company gives some customized instructions and a shipping label from Canada Post to mail to the government. You still need to pay the actual government of Canada fees. If you actually need a passport rushed, you need to go in person to a government passport office likely by booking an appointment at the official eservices site According to the Privacy Policy, They can keep and resell your private information, Store Sensitive Data About Your Children, and Track your precise physical location & capture and Store Surveillance Images from you somehow. Someone I knew was in a hurry and paid for it thinking it was an official government site, and was still confused by the whole process of having to send the form to the government by mail. Avoid like the plague.

Reply from RushMyPassport.Ca2026-07-08

We're sorry to hear that you have concerns about the service. We understand how important transparency and clear communication are when applying for travel documents, especially when time-sensitive travel plans are involved.We take comments such as yours seriously. A member of our team will be reaching out to review the concerns you've raised and provide further assistance. Thank you for taking the time to share your experience.

P
Prima Parent · 1 review · Verified · Experienced 2026-07-02 ·

Good experience.Easy to follow instructions.

Easy to follow instructions. When do I get my passport so that I’m sure that all is perfect.

Reply from RushMyPassport.Ca2026-07-08

Hello, Thank you for your feedback! We're glad to hear that you found the instructions easy to follow. Regarding your passport, the estimated delivery timeframe depends on the service selected and the current status of your application. An agent will reach out to you soon to discuss your application status, Thank you for choosing RushMyPassport, and we appreciate your feedback!

P
Pauline Corbett · 3 reviews · Verified · Experienced 2026-06-29 ·

Easy to access

Reply from RushMyPassport.Ca2026-07-06

Thank you for your review! We're glad you found the service easy to access. We appreciate your feedback and are happy we could help make the passport process more convenient!

D
Dennis Parsons · 1 review · Verified · Experienced 2026-06-15 ·

Holiday

Easy and simple to use!

Reply from RushMyPassport.Ca2026-06-30

Hello, Thank you for your review! We're glad to hear that you found the process easy and simple to use. Providing a convenient and user-friendly experience is one of our top priorities. Thank you for choosing RushMyPassport. We appreciate your feedback and wish you safe travels! ✈️🌎

M
Michael Imrie · 1 review · Verified · Experienced 2026-06-14 ·

Passport clarification support.

Your guidance in completing the application was very helpful and secure with so many updates on the forms

Reply from RushMyPassport.Ca2026-06-24

Hello, Thank you for your kind review! We're pleased to hear that you found our application guidance helpful and that the regular updates throughout the process provided reassurance along the way. Our goal is to make the passport process as smooth, secure, and stress-free as possible. Thank you for choosing RushMyPassport and for taking the time to share your experience. We truly appreciate your feedback! ✈️

G
Guy v Desjardins · 5 reviews · Verified · Experienced 2026-06-21 ·

Easy to follow instructions

Reply from RushMyPassport.Ca2026-06-22

We are so happy you found the instructions easy to follow. We appreciate your kind words.

J
Jeffrey Gerbrandt · 1 review · Verified · Experienced 2026-06-16 ·

I went in for my appointment to finish…

I went in for my appointment to finish sending off the required documents, was seated in waiting and was called into the booth in a timely manner, the lady at the desk was super nice and got all of my stuff sent of quicker than I thought!

Reply from RushMyPassport.Ca2026-06-23

Hello, Thank you for your kind review! We're happy to hear that your appointment went smoothly and that the process was quick and efficient. It's wonderful to know that the representative assisting you was friendly, helpful, and made the experience a positive one. We appreciate you taking the time to share your feedback and wish you safe travels! ✈️

W
William Sutton · 2 reviews · Verified · Experienced 2026-06-18 ·

Quick and easy.

Reply from RushMyPassport.Ca2026-06-22

We're glad you had a great experience! Thank you for your review.

D
Deborah Marks · 1 review · Verified · Experienced 2026-05-21 ·

It was easy to follow directions

It was easy to follow directions. Nice to be able to apply from your home

Reply from RushMyPassport.Ca2026-06-09

Thank you for your feedback! We’re glad to hear that the directions were easy to follow and that you enjoyed the convenience of completing the process from home. Thank you for taking the time to share your experience! 😊

G
George Lowenfeld · 1 review · Verified · Experienced 2026-06-01 ·

Excellent service by using XpressPost

No waiting , no need to travel and the entire application process did not take a long time.

Reply from RushMyPassport.Ca2026-06-05

Good Morning, Thank you for your feedback! We’re delighted to hear that you found the process convenient and efficient. We appreciate you taking the time to share your experience and thank you for choosing our service! 😊

M
Marc Cormier · 2 reviews · Verified · Experienced 2026-05-19 ·

Very efficient!

Reply from RushMyPassport.Ca2026-06-05

Thank you, Marc, for your review. We are always happy to hear that our customers are happy with our service offering. We look forward to serving your family members and friend with all of their passport needs.

C
Chantal Ruth Wilson · 1 review · Verified · Experienced 2026-05-15 ·

Cowansville QC office on South street.

I was in the Cowansville QC. They were extremely nice and helpful. There was just one lady there and she managed to help everybody filling their information. I had troubles either my right hand and she even helped me write mine. Great service

Reply from RushMyPassport.Ca2026-06-01

Thank you for sharing your experience! We’re delighted to hear that the team in Cowansville provided such friendly and helpful service.

B
Betty Kong · 8 reviews · Experienced 2026-05-26 ·

so how do I know that is Rushmypassport is not…

I so I know this Rushmypassport is not selling my information on my passport? I need to get the correct answer from RUSHMYPASSPORT. I STILL NOT BEEN ANSWERED ON WHERE MY PASSPORT IS GW-EC20224EC

Reply from RushMyPassport.Ca2026-06-01

We understand your concern regarding the security and privacy of your personal information. RushMyPassport takes the protection of customer information seriously and maintains privacy and security measures designed to safeguard the information submitted through our services.