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Travel & Vacation

RushPassport.com

100 reviews

4.8100 reviews
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About RushPassport.com

Data updated
Website
rushpassport.com
Category
Travel & Vacation
Location
United States · New York, N.Y.
Status
Unclaimed
Last 12 months
8 reviews
Replies to negative
60% (3/5)
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Is RushPassport.com legit?

RushPassport.com (rushpassport.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

K
Karen Snow · 1 review ·

Vacation Savers

Rush Passport was a life saver (or better put, vacation saver!) Roman and Daisy went above and beyond the call of duty to deliver my daughter’s passport, bringing new meaning to “white” glove service. We cannot thank them enough!

M
Mackenzie Bunnell · 1 review ·

Passport Superheroes

There truly is no one like this team. After visiting 5 locations to get a money order for my passport, I was ready to give up... but RushPassport showed up just in time to save the day. I quickly emerged with a renewed passport. Thank you so much!

N
Nicola Trump · 1 review ·

Rush Passport was an absolute pleasure…

Rush Passport was an absolute pleasure to work with. From the 1st phone call they clearly explained the process and helped us every step of the way. We even got our passport much earlier than we expected. Thank you for everything!

J
Jaime Weiss · 1 review ·

When I realized I had an expired…

When I realized I had an expired passport I thought that I would have to cancel my vacation which was one month away since everyone around me was having trouble getting passports expedited in a timely manner. A friend gave me Roman’s name and number from Rush Passport to contact. Of course I was hesitant and couldn’t believe that he would get the job done and asked a million questions. Roman assured me that u would have the passport before my trip. He put me in touch with Daisy who helped me every step of the way. I got her what I needed and literally one week later my passport arrived. Couldn’t be happier that I chose Rush Passport and would recommend both Roman and Daisy to anyone struggling to get a passport fast enough!! Thanks again!!!

C
Charles Dunaway · 7 reviews ·

Correction

In the current environment they are useless. They do forward your application but have nothing to do with delivery. In my case, the US Postal Service lost my passport and this company was of zero assistance in obtaining a replacement, despite my having purchased their "insurance" against this occurrence. They also are almost impossible to contact, so do not waste your money. CORRECTION: the experience described herein was with Rush My Passport, not Rush Passport; my apologies to this business

Reply from RushPassport.com2021-07-28

Hi Charles, I think you may have confused us with another company. The company you may have dealt with is Rush My Passport in Florida. We are Rush Passport in N.Y. Please confirm what I have said and kindly delete this review. Thanks Sam

W
Wando Bozor · 1 review · Verified ·

Because my passport have a error my…

Because my passport have a error my name is Wando Bozor we put Wando Bazor I can't do nothing with it like this please how we can help to fixe

Reply from RushPassport.com2020-11-02

Hi Wando, Sorry for the inconvenience. We need to wait till the Dept of State reopens the agencies in order to get any changes made to your passport. We will contact you when they reopen. You will need to bring in the copy of your application we gave you and your supporting documents to show the correct spelling of your name. Thanks Sam

B
Babar Chaudhry · 1 review · Verified ·

Overall excellent and professional…

Overall excellent and professional service! Would definitely recommend this place to others!

J
Jay Love · 1 review · Verified ·

If u need your passport and you got the…

If u need your passport and you got the money , just do it 💪🏼

S
Steven Sherwin · 2 reviews · Verified ·

I called on a Saturday and was told…

I called on a Saturday and was told what I needed. They sent me everything by email and I filled out all the forms. I went to their office on Monday morning and was taken care of by a lovely person and was even told how to pose for my pictures ( which came out great) I was out of there in 20 minutes. I was promised my passport by Friday but got it on Thursday. No hassles and worth the money

G
Glenda Dianne · 1 review · Verified ·

I was greeted very friendly and the…

I was greeted very friendly and the process was fast. Everything was explained to me so there wasn’t any confusion and when we went over the screen corrections were very easy. The best part I was able to pick up my passport sooner than I I thought all in all my experience was great.

C
Craig Beresin · 2 reviews ·

An excellent and fast passport experience

My wife and I brought our young daughters to Rush Passport and the entire process was smooth and easy, and also friendly ! Everyone who works there was very helpful . Roman , who it turned out is the owner , came out of his office as did another executive , to help my daughters get happily settled for their pictures ! everything was explained thoroughly and clearly AND passports were in my hands ahead of schedule. The expense I feel was well well worth it.

L
L.Petrillo · 1 review ·

Great service!!!!!

Thank You RushPassport for doing exactly what you said you would do to get our daughter her passport renewed in 24 hr. We received a call from our daughter on Wednesday evening in a panic that she was leaving for Iceland on Sunday and her passport only had 2 month and 29 days left on it. We traveled with it on January 8th and it was fine. When she checked the requirement of the country it said 6 month minimum 3 month requirement left on your passport. We immediately went into panic mode and started searching on line what we could do. We called and spoke to Michelle who explained the whole process, emailed the forms and answered all our questions through out the evening. The next day we went into NYC and went through the exact process we were told the night before. Everyone we were in contact with could not have been more professional and kind. We were told to come back at 5pm the next day for the passport which we did and it was there at 5:03. I would recommend this company in a heart beat. I hope to never have to use them again, but if the situation arose again I would not think twice. Well worth the cost when in need.

S
Steven Mark Klein · 1 review · Verified ·

Daisy was wonderful to work with

Daisy was wonderful to work with. The service was perfect! I received my new passport and card promptly. Best, Steven

A
Andrew · 1 review ·

Amazing experience

Amazing experience. Roman runs an incredible business. Would recommend Rush Passport to anyone.

Y
Yanike Washington · 2 reviews · Verified ·

Very professional and quick

Very professional and quick. ...Excellent! I will refer them many new clients.

Y
Yury Kapitsa · 1 review · Verified ·

Very nice people extremely supportive thank You

Very nice people extremely supportive . They‘ve been with me 24 hrs . They texted me back even at night !!! I definitely recommend this company !! Thank U guys U are life savers !!!!

L
Lua Scremin · 1 review · Verified ·

Great and fast service

Great and fast service. Thank you

D
David Alexander · 1 review · Verified ·

As always

As always, the best.

H
Hannah R. · 2 reviews · Verified ·

It was very very good

It was very very good, from the beginning to picking up my actual passport. Everyone was very kind, helpful, and ready to assistant in what you needed. I got the slowest passport rush, I should have gotten it in about two weeks but I got it less then a week so faster then expected. I would recommend!!!

F
Francisco Alberto · 1 review · Verified ·

The process was made easy and…

The process was made easy and communication of status was provided throughout the whole process. They got me my passport in the same day. I was able to make my flight with no issues. Thank you!