RushPassport.com (rushpassport.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
I cannot say enough about Roman & Lika! They helped me through what could have been a very stressful situation. They were extremely responsive and communicative - very thorough and held my hand through the entire process! I am very grateful for there service!
Rush Passport offers excellent service and delivers exactly as promised (in my case, faster than promised). You are escorted through every step of the application process from the first phone call, which is answered by a live representative. I had lost my passport card, causing me a considerable amount of worry and stress. Rush Passport waltzed me through the replacement process, easing every one of my worries, and I had my new passport well in advance of the predicted date, despite major federal holidays. No hassles whatsoever; speedy, caring, and efficient service every step of the way. VERY HIGHLY RECOMMENDED.
Great service, extremely helpful
I discovered less than 3 weeks before an international trip that my minor child’s passport was expired. I called the state department and was told I had to wait 2 weeks before travel time to call and try to get an appointment which was not guaranteed. Irma at Rush Passport was very helpful and pleasant and PATIENT! Lol My nerves were shot and I called her probably 15 times lol Roman assured me that the passport would come in on time and it certainly did with almost a whole week to spare! Whew! Thank you all so much! In this predicament I would certainly say it is worth every Penny! I would definitely recommend and have since spoken to some friends and family about the situation and found out that they’re very well known!
It is almost impossible to emphasize the incredible level of customer service provided by RUSH PASSPORT - The team at RUSH should be running the UN, CONGRESS, and MISSION CONTROL at NASA - they are unflappable, knowledgeable, supportive, and incredibly patient. They answered every question, helped fill out every form, explained every detail, and - as promised - got my passport renewed, and had it ready for me even earlier than they promised. If you need help getting or renewing a passport - there is no simpler, smarter, or saner way to get it done than to work with RUSH PASSPORT.
Fast, professional and courteous passport expediting services – the best Thank you, Dean G.
Great service .. super fast
What a scam. I called them and they couldn't even tell me when I could get a passport. They can't even tell me when I could get an appointment for expedited passport. They don't know until you pay them $1,500, then you'll find out.
Incredible experience. I expected a typical byzantine hassle and was so happy I didn't. When I called a human picked up, a real live human. The staff walked me through every step via phone and email. They made everything EASY when we went in, even allowing my family to go in and out of the building to get needed documents (psa: parking is HARD so leave extra time if you're driving :) ) I actually look forward to our next passport renewal!
This place is wonderful. If you want to trust someone. Trust this place!!
Excellent service, highly recommend!
Super fast and really nice, definitely recommend
The service was great because of the two most incredible people that helped us a lot, Roman and Daisy. They were very patient with us and they made sure that there is no error in any of the applications that we filled out. And of course we got everything on time, we definitely recommend the company rush our passport.
The lady who answered my phone call is the most unprofessional and most rude person I have ever talked with, I will never deal with an office who has such an employee.
Speechless and impressed are 2 words I would describe RushPassport.com. Ramon and his team over delivered with amazing customer service and got me my passport in only a few weeks rather than 8-10 weeks. I truly am grateful for the whole team and can’t thank you all enough!
Roman and his team are awesome. I received my passport in just 5 days(!) vs. 14+ weeks (!!) through the regular “expedited” process services. Super knowledgeable team - this is my first American passport, I just got naturalized. They helped me through every step of the way. Can’t recommend them enough, worth every penny
OMG! As a Plus Size Model Confidence and Body Image Coach. Traveling is a part of my job. During this new changing world. I noticed my Passport had only one empty page left. Who did I call, Rush Passports. To my surprise Rush totally got me my new Passport much faster than I thought. The process was easy and organized. Thanks RUSH PASSPORT! Love you all. Now I'm ready for my next trip.
They are very professional, reliable and offer excellent service. Very satisfied with my experience.
Dear Roman, Thanks to your company and the excellent service provided by your delightful employees. Your attention to detail, excellent communication skills, and ready smile made the experience even better than I expected. I would love to recommend Rushpassport.com to anyone who needs to renew their passport in the future.
100 reviews matching