RushPassport.com (rushpassport.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
R
Robert · 1 review · Experienced 2024-06-28 ·
★★★★★
For 20 years (3x renewals) I have used…
For 20 years (3x renewals) I have used Rush Passport to get my passport renewed. Once for a fairly normal renewal, once for a rush job (1 week), and then again for a real rush job (4 days). They are user friendly, super helpful, deliver faster than expected and just take all the stress out of what could be a time consuming bureaucratic nightmare. The cost is far outweighed by the service and time saved. A big thank you to Wonda, Tricia and last, not least Samuel. Hopefully I will be using them in another 10 years!!
a
alphalima · 1 review · Experienced 2024-06-25 ·
★★★★★
Just excellent
Just excellent. I am a repeat user of “rush”. I keep coming back for a non-event process. Highly recommended if you don’t want uncertainty in your travel plans.
t
tony brothers · 2 reviews · Experienced 2024-07-02 ·
★★★★★
I recently changed my name and needed…
I recently changed my name and needed to update my passport for work. A friend recommended Rush Passport, and I was assisted by Raven. Although I don't usually write reviews, I have to say that Raven was absolutely amazing! She assured me that I would receive my passport in less than 4 weeks, but to my surprise, it arrived in about a week. The whole process was seamless, and Raven's attention to detail was the key to keeping everything moving smoothly. They say "You get what you pay for," and in this case, it's true. I'm extremely grateful for my friend's recommendation.
Hello Jantzen. Can you please tell me who you dealt with? What day did you come in? Your receipt Number? What service did you use?
Thanks
Sam
P
Polina Israel · 1 review · Experienced 2024-06-11 ·
★★★★★
So pleasant to work with and…
So pleasant to work with and convenient. Came in for 10 minutes and was out, they help you through the whole process. Got my passport on the earlier end and am so happy I chose rush passport!
J
Joshua G. Graubart · 1 review · Experienced 2024-06-03 ·
★★★★★
Mission accomplished
Owing to a State Dep't foul-up, needed a passport issued in a few days. Rush Passport handled it smoothly. I will use them again, though hopefully in less of a panic next time.
C
Cindy M · 2 reviews · Experienced 2024-05-13 ·
★★★★★
They are the BEST
They we amazingly quick in everything. They responded to my inquiry the same day, with clear and complete instructions. They checked about any questions, confirmed receiving my info. I had my passport within a week. Allie was friendly, prompt and competent. I rarely give 5 stars—but they deserve it!!!
A
Andre V. Pinard · 1 review · Experienced 2024-03-04 ·
★★★★★
World-Class
World-Class! The entire team is stellar. We had a quick turnaround situation and Ms. Wonda and the entire team were just so even-keel, professional and patient with us. We had a great experience and our passport process was fast AND seamless. We HIGHLY recommend their services!
T
To y Brown · 2 reviews · Experienced 2024-01-27 ·
★★★★★
My Irish passport Experience
The help and guidance I had during my application for an Irish passport was 2nd to none
English born with a Northern Irish mother, who because of lies from my ex wife here in Spain,meant my residence here was taking years and court hearing . But after talking to the passport office a few times it was a very comfortable journey to get my freedom of Europe
"Allie and rush my passport provided exceptional service! Her efficiency and attention to detail ensured a seamless process. The staff's professionalism and dedication to meeting tight deadlines make this passport service highly recommendable. A stress-free experience with swift results."
D
Don · 2 reviews · Experienced 2023-10-05 ·
★★★★★
Fantastic service
Fantastic service, helped make our family trip possible! Timely as promised, facilitated each step with us, courteous.... second time using them, and most definitely worth it!
C
Cadetarded · 4 reviews · Experienced 2023-10-20 ·
★★★★★
The only place to go if you want to go.
The only place to go if you want to really go. Raven helped me throughly. She provided me with everything I needed to know to get my passport in less than a week. Went in on a Friday morning. Had confirmation on a Wednesday it was there. Greatful. Writing this review from Japan!
The best of the best.This company is amazing.
Located in the heart of NYC ,easy to work with ,just do whatever they tell you and you will have very quick and professional results.
This is the best company ever if you need your passport quick and right in your hands.
I worked with Allie ,but I also the owner and the rest of the lady’s were very polite.
Received my passport quicker than expected, and will be happy to use their services again and also tell the people I know about the services they provide.
Thank you rush passport .
You are all gems!
God bless!🇺🇸✝️❤️
W
William Iselin · 1 review · Experienced 2023-10-13 ·
★★★★★
Efficient
Efficient, rapid service. Tanisha was very friendly and handled everything calmly and reassuringly. Very expensive but worth it.
A
Ani · 1 review · Experienced 2023-09-01 ·
★★★★★
Great services
Great services, fast. Staff very friendly. Got my passport overnight. Very happy.
G
Giles Gordon · 1 review · Experienced 2023-06-01 ·
★★★★★
Superb service
I was so nervous and anxious when I called Rush Passport but Allie was pleasant, made me feel calm and took all the worry out of the whole procedure. I’m so glad that I got such an attentive and experienced agent who walked me through it all very patiently. I got my passport in less time that I thought possible and was finally able to go on a long awaited family trip for a major reunion all thanks to Allie and her expertise ! Will definitely recommend her & Rush Passport to my friends and colleagues !! (sorry it took me a while to post this)
I cannot speak highly enough of Rush Passport! I was stressed and anxious about an expired passport and the thought of having to miss an upcoming family trip. I realized the government was not going to help me at all so I had to explore my options. From start to finish, everyone at Rush Passport was so helpful and more importantly caring and attentive. Sam was lovely beyond words and it is evident that he truly loves helping people fulfill their vacation wishes when they are in a pinch! Wonda was so calm and sweet. I knew I was in great hands. I cannot recommend them enough as they are truly one of a kind! There was a poster in the office that said “Travel. Money comes back. Time doesn’t.” Well worth the spend. I left there with a smile on my face!
L
Lilly · 1 review · Experienced 2023-05-22 ·
★★★★★
Great service provided
Great service provided, I received fast responses to any questions I had. My passport was ready in 4 days and I enjoyed a much needed vacation!
C
Cris · 1 review · Experienced 2023-05-08 ·
★★★★★
A Great Experience!
An organized company that helped me stay calm in a stressful situation. Would recommend all friends and family to use this wonderful company.
