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Travel & Vacation

RussianTrains.com

101 reviews

4.9101 reviews
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About RussianTrains.com

Data updated
Website
russiantrains.com
Category
Travel & Vacation
Location
United States · Sliema
Status
Unclaimed
Replies to negative
0% (0/1)
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Is RussianTrains.com legit?

RussianTrains.com (russiantrains.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

T
Treleani · 1 review · Verified ·

all fine

all fine, booking and ticketing

Reply from RussianTrains.com2020-01-09

Dear Treleani, Thank you for sharing what you've thought of our service.

T
Tommas · 5 reviews · Verified ·

Russian Trains has been my exclusive…

Russian Trains has been my exclusive choice for train reservations. The staff is incredibly helpful and resourceful and especially efficient and timely in booking the trains on which I plan to travel. If the exact booking or seat I want is not available, they come up with and offer quite suitable options. Their communication is top notch. I recommend RussianTrains without hesitation and in the highest possible manner.

Reply from RussianTrains.com2020-01-09

Dear Tommas, Thank you for booking with us and recommending us for other travelers!

F
FROM COLOMBIA · 1 review · Verified ·

It was so easy to buy the tickets on line.

Reply from RussianTrains.com2020-01-09

Dear Walter de Jesus, We are pleased you liked our service!

J
Jean · 1 review · Verified ·

Very easy to book and nice experience.

Very easy to book and nice experience. More pleasant than French night trains!!

Reply from RussianTrains.com2020-01-09

Dear Jean, Thank you for your review!

P
Paul · 4 reviews · Verified ·

Already reviewed this site

Already reviewed this site. Gave it five stars. So leave me alone, already,

Reply from RussianTrains.com2020-01-09

Dear Paul, Thank you for your feedback one more time!

P
Penelope · 4 reviews · Verified ·

I booked 2 lower bunks but was given 2…

I booked 2 lower bunks but was given 2 upper ones. Very uncomfortable and horrible toilet! More details need to be given to foreigners using this train service

D
Dan CLEMENTS · 8 reviews · Verified ·

Helsinki to St Petersburg Tickets

Needed tickets from Helsinki to St Petersburg and back on the high speed train. RussianTrains handled the transaction beautifully! Will definitely use them again.

Reply from RussianTrains.com2019-11-13

Dear Dan, We are pleased you have enjoyed your booking experience.

S
Stephen · 4 reviews · Verified ·

Booking process very easy

Booking process very easy. Although we ordered tickets well ony advance they turned up as stated in my email in box on time. One required an email query and this was answered within 24 hours. We have not received any offers or discounts for this review. We haven't travelled either.

Reply from RussianTrains.com2019-11-05

Dear Stephen, Thank you for sharing what you've thought of our service.

E
Elsya elvina noor · 1 review · Verified ·

Very good👍

Very good and comfortable

Reply from RussianTrains.com2019-11-05

Dear Elsya, We are pleased you liked our service!

G
Geoffrey Smith · 30 reviews · Verified ·

Very easy to use and navigate

Reply from RussianTrains.com2019-11-05

Dear Geoffrey, We are delighted to hear you have found our booking platform easy to use.

B
Bernard · 5 reviews · Verified · Experienced 2019-10-25 ·

Very efficient

Very efficient. Only little problem is not to be able to book the seats on the website. Nevertheless, all the people on the same order were put together. So finally very good.

Reply from RussianTrains.com2019-10-28

Dear Bernard, Thank you for sharing what you've thought of our service.

a
aaaaaa · 2 reviews · Verified ·

very good services

Reply from RussianTrains.com2019-10-28

Dear Ahmed, Thanks so much for your feedback!

C
Christopher · 2 reviews · Verified ·

Highly Recommended

Booking process was efficient and easy to use. The chat option for a few questions I had was informative and prompt train itself was good, clean, snack was very acceptable and ran perfectly on time. highly recommended

Reply from RussianTrains.com2019-10-28

Dear Christopher, Thank you for booking with us and recommending us for other travelers!

J
Josefina · 1 review · Verified ·

facil de comprar

Reply from RussianTrains.com2019-10-28

Estimada Josefina, Gracias por reservar con nosotros!

A
Abdulaziz · 2 reviews · Verified ·

Booking my tickets

Great Website

Reply from RussianTrains.com2019-10-21

Dear Abdulaziz, Thank you for your feedback!

P
Paulina · 16 reviews · Verified ·

good experience

Quick and easy way of buying tickets. Very good videos explaining the difference between prices.

Reply from RussianTrains.com2019-10-14

Dear Paulina, We are pleased you liked our service!

D
Daniel Tremblay · 4 reviews · Verified ·

Very efficient and fast service!

Very efficient and fast service! I even tried another site a couple of minutes before to buy a ticket, and there was not all the times available nor the time I wanted (at 7 in the morning). So I switched to your site and the timetable was complete! Good idea to give a receipt in English but a ticket in Russian ! This way, I will just have to show it to the employees at the station and the will guide me to my train! Looking forward to travel from Moscow to St-Petersburg next December! Thanks again! Daniel, Ottawa, Canada

Reply from RussianTrains.com2019-10-14

Dear Daniel, Thank you for sharing what you've thought of our service.

P
Pedro · 1 review · Verified ·

Was so easy to select train and know…

Was so easy to select train and know about prices, timetable , everything

Reply from RussianTrains.com2019-10-14

Dear Pedro, We are delighted to hear you have found our booking platform easy to use.

M
Mr. David Palmer · 71 reviews · Verified ·

Excellent website

Excellent website - clear and straightforward

Reply from RussianTrains.com2019-10-07

Dear David, Thank you for reserving tickets with us!

A
Arnold · 2 reviews · Verified ·

We have used your services before for…

We have used your services before for many years and are 100% satisfied. By booking through this service ahead of time saves you time and hassle and actually money, since most of the time the ticket will cost you more over there.

Reply from RussianTrains.com2019-10-07

Dear Arnold, Thank you so much for your kind words!