RVshare (rvshare.com) has a 3.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 41% give 1 star; The business has replied to 46% of negative reviews; 163 of them were added in the last 12 months. Last updated 2026-08-10.
I sent a request for an RV and didn't receive a reply from the owner. Then I reserved with someone else in December. It is now June and a month away from my vacation and I suddenly received an email that the host cancelled my reservation. There was no explanation given. There is a large event in the area, so there is longer anything affordable available. My vacation that I have been looking forward to for 7 months has now been cancelled.
Agent was very capable and was able to solve the issue.
Blake was so knowledgeable, friendly, and efficient. He addressed my issue and resolved it. Such a pleasure to speak with this young man.
I reviewed the RVShare platform looking for a rental unit. I messaged three different owners with simple questions about their units, and got no response from any of them. Finally, I was able to find a unit with another owner and booked a reservation that was paid in full. Within weeks of our trip, I got a two line message saying there was unforeseen circumstances, and our rental would not be available. No explanation was given. I called customer service to complain about the lack of communication with owners on their platform, as well as the canceled rental with no explanation. They gave the standard reply of understanding my frustration and inconvenience, but were unwilling to offer any kind of nominal discount for me to look for another unit on their platform. I’ve had multiple successful and uneventful rentals with RVShare prior to this year. This is a much different experience than I’ve had before and seems to echo the frustrations that other reviewers have been saying as well. Unfortunate, but I will not be using RVShare again as they gave the impression that they were OK with this lack of response from owners and the action of canceling a booked reservation without explanation.
I called RVshare to find out about renting out our RV vehicle to get more information. Glenn B was extremely helpful and I would give him a "5 ". Glenn answered patiently all of the questions that I had. The only problem I had was that his English was not great so I didn't understand at times what he was saying. But he had a great and helpful attitude. Thanks so much.
Casey Q was amazing and helped me with any questions and issues I had. Casey always communicated quickly and continued to check in with me if I had any further questions or issues. I highly recommend.
I had a reservation for 4 months for the 4th of July week 2025..They cancelled less than a month before. No compensation. Now rentals are crazy expensive. If no protection for the renter, use another website.
Sage is handling a customer in a very professional way !!
Blake was very helpful in answering my questions and giving me numbers for reference. Great customer service!
I am a owner that has my RV listed on RV Share. So far the experience has been great. The UX is much more intuitive than Outdoorsy. I will say that the online support chat could use some work but their customer service over the phone is great. Big shout out to Kate on their team. She is awesome!
Glenn was amazing. She was so patient and extremely helpful walking me through the rental process on line. She made it so easy for me🙏
Customer Service agent Hall L was extremely helpful in addressing my booking needs. They were professional, efficient, and made the process smooth and stress-free. I really appreciate the support and timely assistance!
⭐ 1 Star – Deeply disappointed and disgusted by how RVShare handled our situation. We rented an RV through RVShare and had one of the worst customer service experiences we’ve ever encountered. Despite being honest, respectful renters and providing overwhelming proof that a damage claim was false, RVShare chose to side with the owner without a proper investigation. The RV owner, Dana Allen, falsely accused us of damaging her RV. My husband, who drove the vehicle, is a 20-year CDL truck driver with a flawless record no accidents, no damaged loads, currently driving hazardous materials. We take extreme pride in respecting other people’s property, and we returned the RV in the exact condition we received it. Dana claimed she took photos of the RV prior to our rental, but when asked to produce them with time and date stamps (which any smartphone captures), she never did because those photos don’t exist. We requested this proof multiple times and got nothing. Still, RVShare charged us over $500 based on her unsubstantiated claim. We went above and beyond: • Submitted aerial photos showing how Dana parks her RV in a dangerously tight space (where damage clearly could’ve occurred) • Provided context showing she admitted the RV was almost stuck in the mud before our trip • Explained my husband’s impeccable driving history None of it mattered. RVShare didn’t care. They didn’t defend the renter. They didn’t conduct a fair investigation. They just took the owner’s word. 📢 This is a warning to all renters: RVShare does NOT protect you. If an owner lies, you’re at risk of losing hundreds of dollars no matter how much evidence you provide. And to be very clear: Do NOT rent from Dana Allen. She is dishonest and untrustworthy. If you see her listings on RVShare or elsewhere, keep scrolling. I will never use RVShare again and strongly advise others to look for more transparent, renter-friendly platforms. I’ve learned a costly lesson don’t let this happen to you.
My reservation was just cancelled by RVshare team after 3 months since I made a booking. I am US citizen and I had successful bookings before on this platform. The reservation was already paid and the trip was planned but they just cancelled it. Be careful, this might happen to you as well at any point of time
He went beyond to help me revise my payment method also help with processing it through. I had called rv right before i spoke with sage and she wouldnt help me. But thanks to me calling back and getting Sage i was able to make my final payment his customer service was beyond excellent thanks again Sage for your help im happy now
quick resolution of the issue
I spoke with someone named Ian, who claimed to be a floor supervisor. He clearly didn’t understand English well, and there was another language being spoken in the background the entire time. Completely unprofessional. I seriously doubt their customer support is even based in the U.S. To make matters worse, he didn’t resolve my issue. He just said he would “discuss it with the team”, and that was the last I heard from them. No follow-up, no solution. I would not recommend RVshare to anyone. This was hands down the most frustrating customer service experience I’ve had. Thumbs down 👎
I’m a novice at using this app. It was extremely easy and I was very pleased with the results. Everyone was so accommodating.
We rented a camper for our trip in September. Owner informs us she has a wonderful travel opportunity to travel during our date and then tells us to cancel our reservation. If we did that, then we lose our Admin fee. I contacted customer service and we did get a full refund of our reservation deposit fortunately, but that ruined our plans since we had already made RV reservations at our destination. Don't book with RVshare. This could happen to you and ruin your vacation.
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