Sanrico (sanrico.com) has a 4.1 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 23% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
C
Colleen · 1 review · Experienced 2022-10-19 ·
★★★★★
I purchased an attachment for an angle…
I purchased an attachment for an angle grinder and it arrived on time and is very good quality at an affordable price. Mistakenly I ordered it without the adapter. When I contacted customer service they were very prompt and helpful and sent me a link with the opportunity to purchase it at a discounted rate. I’m extremely impressed by the level of service I experienced.
Reply from Sanrico2022-10-21
Dear Colleen,
Thank you so much for those kind words and for taking the time to leave us your wonderful review, the entire team in Sanrico really appreciate it.
Best Regards,
Your Sanrico Team
I had a problem that the representative found a solution to right away and was extremely helpful and professional
Reply from Sanrico2022-09-28
Dear LuAnne Rickwartz,
On behalf of all of us at Sanrico, I would like to thank you for taking the time to leave this wonderful review about us, it's much appreciated! Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team"
J
John Zeigler · 1 review ·
★★★★★
Product shipped on time and of high…
Product shipped on time and of high quality. Had a question and was positively resolved in timely manner 😀
Reply from Sanrico2022-08-18
Dear John Zeigler,
Thank you for the wonderful review and for taking the time to share it with Sanrico. We really appreciate it, means a lot to us and to our entire team!
Best regards,
Your Sanrico Team
J
Jerry Loran · 1 review ·
★★★★★
My address was incorrect but changed…
My address was incorrect but changed immediately on notification
Reply from Sanrico2022-07-05
Dear Jerry Loran,
Thank you so much for this great 5-star review. We will make sure to share it with the rest of our team!
Best Regards,
Your Sanrico Team
H
Harold Hanson · 1 review ·
★★★★★
I have nothing but good things to say…
I have nothing but good things to say about Sanrico! They get 5 stars out of 5 for sure! This level of service was a pleasant surprise and a refreshing change.
I mistakenly thought that there was a delivery issue, and emailed customer service 4 times. Each one was answered promptly by James, and followed up with answers for me every time.
Great job James and the whole Sanrico team!
And thank you again….
Reply from Sanrico2022-05-27
Dear Harold Hanson,
On behalf of all of us at Sanrico, I would like to thank you for taking the time to leave this wonderful review about us, means a lot to us, it's much appreciated!
Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
T
Twag · 1 review ·
★★★★★
I made a mistake and didn’t order the…
I made a mistake and didn’t order the proper part I emailed customer service customer service responded very quickly and help me resolve my problem.
Very appreciated I’ve already ordered two more products
Reply from Sanrico2022-05-26
Dear Twag,
Thank you for the wonderful review and for taking the time to share it with Sanrico. We really appreciate it, means a lot to us and to our entire team!
Best regards,
Your Sanrico Team
E
Eric · 2 reviews ·
★★★★★
Very helpful and a quick response.
Reply from Sanrico2022-05-18
Dear Eric,
Thank you so much for taking the time to leave an excellent rating! I will share it with our entire team, it means a lot to us!
Best regards,
Your Sanrico Team
s
shane rudrum · 3 reviews ·
★★★★★
Great product
Great product, and very efficient and helpfull company
I highly recommend them.
Regards
Shane
Reply from Sanrico2022-04-28
Dear Shane,
Thank you so much for taking the time to leave us a 5 star review, it's much appreciated, means a lot to us and to our entire team!
Thank you for choosing Sanrico!
Best regards,
Your Sanrico Team
W
Weekend Welder · 1 review ·
★★★★★
The customer service is excellent!
The customer service is excellent. I purchased welding rods and their automated system offered me an even better deal. However it wasn't clear to me as to why I couldn't simply order the "better" deal by itself. After communicating with their service department, they made an exception that allowed the cancellation of the first order and they promptly refunded me. I then ordered the "better deal" and
I ended up with 40% more welding rod and saved $10 in the process. Thanks a whole bunch! It's rare to be treated well nowadays. I would buy again from them.
Reply from Sanrico2022-04-11
Dear Weekend Welder,
Thank you for the wonderful review and for taking the time to share your feedback with Sanrico. We really appreciate it, means a lot to us and to our entire team!
Best regards,
Your Sanrico Team
K
Kathy Young · 3 reviews ·
★★★★★
Ordered the drill but not the adapter
Ordered the drill but not the adapter! You can't use it without the adapter and you won't find that anywhere! However Sanico replied quickly and very professionally, provided me the link to purchase the adapter. Can't wait to try it out!!
Kat in Ok
Reply from Sanrico2022-04-11
Dear Kathy Young,
Thank you for taking the time to provide your opinion, is valued greatly and it helps us maintain excellent standard of service to our customers.
Best regards,
Your Sanrico Team
L
Leonard Roberts · 2 reviews ·
★★★★★
My product was sent to the wrong…
My product was sent to the wrong address by no mistake by Sanrico.I contacted their office and within
3 day's they e-mailed me and said they would mail me
the product. I will be ordering more product's from Sarico.
Thank you
Len Roberts
Reply from Sanrico2022-04-07
Dear Leonard Roberts,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Best regards,
Your Sanrico Team
E
Edward Fess · 1 review ·
★★★★★
Service to be proud of!
Thanks to Sanrico service team! After my error when ordering a tool (angle grinder attachment) they responded, very quickly, and enabled me to get the correct equipment, and at a discount. I will look forward to future transactions. Thank You again.
Reply from Sanrico2022-03-31
Dear Edward Fess,
Thank you so much for those kind words and for taking the time to leave us your review, the entire team in Sanrico really appreciate it.
Best Regards,
Your Sanrico Team
D
Diana Hedgecock · 3 reviews ·
★★★★★
The best customer service ever!!!
Reply from Sanrico2022-03-31
Dear Diana Hedgecock,
Thank you so much for this great 5-star review. We will make sure to share it with the rest of our team!
Best Regards,
Your Sanrico Team
H
Harold Beecher · 2 reviews ·
★★★★★
Great Customer Service
When we had a problem, Sanrico quickly responded to our satisfaction and more. Great customer service.
Reply from Sanrico2022-03-29
Dear Harold Beecher,
Thank you for the wonderful review and for taking the time to share your feedback with Sanrico. We really appreciate it, means a lot to us and to our entire team!
Best regards,
Your Sanrico Team
M
Maurice · 2 reviews ·
★★★★★
Had a problem with my address and they…
Had a problem with my address and they fixed it very quickly. Nice to deal with people instead of computers. Will be ordering more products from them.
Reply from Sanrico2022-03-28
Dear Maurice,
Thank you so much for taking the time to leave an excellent rating! I will share it with our entire team, it means a lot to us!
Best regards,
Your Sanrico Team
G
Garry Teigland · 1 review ·
★★★★★
Missed all my previous emails
I missed all my previous emails of "Old Woodworking Books" links and deleted them because I did not know they were coming in that form. SANRICO was so kind to send me those emails that I lost so I could have the links. Excellent service because they sent it so quickly. SANRICO is a great service. Thanks.
Reply from Sanrico2022-03-17
Dear Garry Teigland,
On behalf of all of us at Sanrico, I would like to thank you for taking the time to leave this great review about us, means a lot to us! Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
R
Robert Rhoads · 1 review ·
★★★★★
I failed to see the mention of the…
I failed to notice mention of the required adapter when I placed my order. Thus the product received was useless without it. I contacted the Sanrico service team about my dilemma. They responded right away and provided me an opportunity to purchase the needed part. It’s great doing business with entrepreneurs that provide a good product and also value “customer service”.
Reply from Sanrico2022-03-10
Dear Robert Rhoads,
Thank you for the wonderful review and for taking the time to share your feedback with Sanrico. It means a lot to us and to our entire team!
Best regards,
Your Sanrico Team
N
Nora Gelatt · 1 review ·
★★★★★
I needed a part that didn't order
I needed a part that didn't order. They got back to me in 12hours with everything I needed. No hassle, great service. Very happy!
Reply from Sanrico2022-03-03
Dear Nora Gelatt,
Thank you so much for this great 5-star review. We are very grateful that you took the time out to leave us this wonderful review, we will make sure to share it with the rest of our team!
Best Regards,
Your Sanrico Team
M
Michaël · 1 review ·
★★★★★
I recently buy a powersphere and did…
I recently buy a powersphere and did not buy it with the adaptator. I send à message to the custumer service to be able to have the informations about adaptator. They answer me rapidly and send me a link with a 50% discounts. Thanks! Great custumer service!
Reply from Sanrico2022-03-02
Dear Michaël,
On behalf of all of us at Sanrico, I would like to thank you for taking the time to leave this great review about us, means a lot to us! Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
M
Marie Charbonneau · 1 review ·
★★★★★
My experience was so grate
My experience was so grate. The relation with Sanrico was # 1
Reply from Sanrico2022-03-01
Dear Marie Charbonneau,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
