Got my drill bits really fast
Got my drill bits really fast! Still need to try them this weekend. Will update my review once I tried them!
About Sanrico
Data updated- Website
- sanrico.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 23% (3/13)
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Is Sanrico legit?
Sanrico (sanrico.com) has a 4.1 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 23% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Nice place to make gift to your…
Nice place to make gift to your husband! Fully recommend their mini table saw, he loves it! Good customer service also, fast and efficient. I’ll definitely buy more stuff there for him!
Just tried their sandblasting kit for…
Just tried their sandblasting kit for my car reno project: definitely a must have! Easy to setup, and really powerful. Free tip: buy good media, the first cheap I bought was not efficient on my rust car.
Great shop for tools only available on…
Great shop for tools only available on the Internet. I’m using their mortise adapter since the first day, it’s still working great after years of use. For pro handymen like I am, it’s a good one to get new tools directly in your mailbox!
Great experience despite the lost of…
Great experience despite the lost of the first shipment. A new one was shipped quickly luckily. Well received and tested, all good thanks!
The ScultPro Electric Chisel's bits will not retain securely during work and become loose
The chisel bits have a very small base where they insert into the tool. During operation, the bit becomes loose within a few minutes and eventually falls out. This prevents secure retention of the bit. It is hard to recommend it for serious work. I am requesting refund and returning the unit.
Finally a shop that ship a guide to use…
Finally a shop that ship a guide to use their router bit correctly! Thanks for that!!
Already ordered a few times and full…
Already ordered a few times and full satisfied of their tools, mainly the woodworking ones. Delivery time is ok, quality is great. Support team is avalable and reliable. A good and trusty shop! Thanks
The power sculptor is NOT as advertised…
The power sculptor is NOT as advertised on Pinterest. Whatever tool the guy in the video is using...definitely isn't this $150 exacto knife kit with batteries. I don't think I'll ever get a refund either. Why don't companies care about what they make anymore!! Anything to make a buck.
I was VERY impressed with the service…
I was VERY impressed with the service provided, after a mistake with my order the company acted very very quickly to rectify the problem. They dealt with it within a couple of days. I would thoroughly recommend Sanrico TO everyone
Excellent place to shop cool tools
Excellent place to shop cool tools. I like their latest blade for angle grinder, very efficient. I’ll keep shopping there
Great support service
Great support service, they helped me to update my order because of an issue I’ve encountered. Plus a discount without having to ask for anything! Super guys there! Thanks again buddies, keep it going
Nice support team that helped me to…
Nice support team that helped me to choose the correct angle grinder disc for my reno project. Happy they deliver to my place (Guam), unlike many other shops and the delivery was fast
Customer service was super fast to…
Customer service was super fast to reply, really appreciated.! Good quality, fairly quick delivery. Would buy again
Too bad zero stars aren't possible
Too bad zero stars aren't possible! This is a scam company. They sell junk tools that don't fit or don't work even remotely like they say. They also make it impossible to return anything after your realize that you made a mistake by buying their junk!
Barely cuts
I have the minicutter saw and it barely cuts anything. The blade gets hung up on lightweight wood. I try changing the speeds and blade and it does the same thing. There is no way the videos on the site can be real. I emailed customer service and haven't heard back.
Scam company
Scam company. I ordered the miniature saw while on pinterest and it never came. When I inquired they responded professionally and immediately. Then a few days later after looking into my order I was told it was delivered with 2 links for so called 'proof' of delivery but the links were just letters and numbers with the word error amongst it all. Zero proof it was delivered. When I emailed them back with screenshots they ignored me. $246 gone!
SANRICO
Update: I stumbled on to this company via Pinterest in January 2025. I made my first order January 20, 2025 for 3 items totaling $189.97 dollars . I was sent an email that my order had shipped and given a tracking number. I made my second order on January 26, 2025 for 3 additional items totaling $409.97 dollars. No notification that the order shipped nor a tracking number. Albeit when I inquired about the delivery status of both orders, as of February 4, 2025 the orders are in transit. No call back whatsoever from the SANRICO customer service team and they had requested that I verify the delivery address and provide a phone number for the carrier and to contact me. On February 5, 2025 I received an email update that order 1 was delivered on February 4, 2025 (confirmed/received) and that order 2 delivery was upgraded to DHL delivery and that it was in transit to my address but tracking number was provided. ? I thought I was buying woodworking tools from NJ based company but Order 1 came from Texas and refund requests are limited to within 15 days of receipt of the delivered order and are handled through arbitration in Hong Kong, China in English if you want a refund. Upon receipt of order number 2, I will not be using this vendor for any future purchases. Amazon would be faster and probably cheaper or both without all the red tape and super slow cumbersome delivery processes in the name of SANRICO customer service. Wednesday, February 19, 2025 February 13, 2025 I received a text notice from DHL that my delivery was scheduled for Monday, February 17, 2025 To my surprise on Friday, February 14, 2025 I received the 3-in-1 Router Milling Grove Bracket without assembly instructions about 5:28 pm but without the FastSquare Adapter + bits or the EasySquare Adapter + Bits. February 18, 2025 I received a second 3-in1 Router Milling Grove Bracket without assembly instructions from a different carrier out of Texas. Again, I am still missing and or never received the following items from order #2 1.) Missing “FastSquare Adapter + Bits”. 2.) Missing “EasySquare Adapter + Bits”. For you convenience, I have included a screenshot of the original items ordered for your reference in reconciling my order # 2. This is beyond silliness, unacceptable and not in anyway exceptional award winning customer service you claim to promote on your platform.
First off
First off, the product I bought I understood came with all the wood to go with the project. I ordered 2 not knowing I was just getting instructions on how to make the product out of wood. I only need 1 instruction set if it doesn't include the wood. I emailed them 4 times to get clarification & no one has responded. It's now been since Jan. 8th. 2nd-I phoned the number they have listed on the website for customer service. It is NOT Sanrico & the person on the other end had no idea who or what company I was talking about. The phone number listed on the Sanrico site belongs to a completely different, unrelated company. In fact, they aren't even in the same state! So buyer beware. I should have looked up their Website before buying as it has a very low score of trust, no customer service, and lying about their contact info. When I did look it up finally, it says this company is actually a scam. So legality's, like not allowed to share plans, is out the window as they are not a legitimate company.
SO EPIC. Above and Beyond is an understatement
wow, i haven't had a company go above and beyond like these folks in years. Customer service has sucked really since Covid but I feel like all I do now is talk to robots. Not these folks. As soon as I placed my order I saw a different promotion they were having on a totally different set but that other set had 3 of their awesome tools and the one I ordered only had the one. So, I decided to reach out to say hey - can you please charge me an additional $20 and send me that promo vs the promo I bought? It took a day but they got back to me and said hey, we talked to our boss and as a one time extension of goodness, they said they went ahead and shipped the deal/promo I requested at the price I paid for the one I purchased which means I got three tools for the price of the one promotion. I mean that is like epic above and beyond. I wouldn't have even asked for that. I am so excited to try these tools. As a woodworker, I am always looking for ways to develop and expand my craft. Thank you team at San Rico. I appreciate you!
Reply from Sanrico2025-01-15
Dear Heidi Lovig, On behalf of all of us at Sanrico, I would like to thank you for taking the time to leave this wonderful review about us, it's much appreciated! Thank you for choosing Sanrico! Best Regards, Your Sanrico Team