Not user friendly
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Sapaad is a Cloud POS & Restaurant Management System. Great for small cafes to multi-chain restaurants. Supports walk-in, take-away, dine-in, home delivery, and online orders. Sapaad is user-friendly and device agnostic. Our affordable, pay-as-you-go pricing fits every budget.Sapaad is user-friendly, device agnostic; no IT headaches. Restaurant-optimized Inventory Management, Recipe Management, Menu Engineering, Call Center Management, LIVE Business Dashboard, Kitchen Display System, Food Ordering Platform Integration, and lots more.Prices start as low as 39.99 USD monthly (billed after each 36 months)!
Written by the business, not verified by us.Sapaad (sapaad.com) has a 4.8 out of 5 rating on OK.one, based on 134 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
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Since we started with Sappad last year, August 2020, the system and the support rendered has been fantastic! It’s also very user-friendly. Thank you Craft Pizza
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Proper information given and explained during integration issues for the restaurant.
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We have been working with Sapaad since 5 years, the service provided to us during these years was splendid. A special thanks you Wilma for her exceptional support.
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Sapaad has been an integral part of our operations and the ease of use allows us to save on training time and cost. The customer service is prompt and efficient and I highly recommend using Sapaad as a POS partner.
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Sapaad is one of the best POS software in the market. The system is very easy to use and user friendly. The support team is always reachable at any time whenever you require any technical assistance and software is always updating according to the recent trends. And I am very thankful to Mr Taffy that he always support us to solve our issue. He is very energetic, cool minded, problem solver, kind and well professional. Thank you guys for your all support and help.
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I am very pleased with Sapaad POS system. It allows me to work from home or anywhere and yet be able to keep track of kitchen operations, online orders and service standards plus the integration of food delivery platforms reduces human errors. The KDS is superb. So far this is the best SuperApp i have come across. Besides the company is continuously improving its product with new features coming up, eg DINE in self ordering.
Thanks Lauren for your feedback!
Sapaad is a user friendly POS, whenever you have changes with your menu it's just one click away wherever you are! Good thing with them they are integrated with some platforms, that makes your life easier! If you've got a problem their specialist are always there to help and guide you like Ms. Wilma Lugdat, she's always one chat away, problems or any doubts she is ready to help!! Double thumbs up for Sapaad👍🏻👍🏻
Glad you liked our POS and customer service Laeh!
One of the best POS software available in the market right now. The highlight of the software is the seamless support what we get from their dedicated team and this makes a huge difference.
Thanks for your feedback Vikram!
Saapad is excellent. Easy to use in simple steps and the team of saapad are available 24x7 online to help for any queries. Highly appreciated and recommended
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A gem! Constantly developing. Great customer service. Available on demand.*****
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Sapaad is the POS system that we are using for last 4 years. The front is end is slightly complex and will take a bit of time to get used to for a new joiner. However, whatever they lack in the front end the POS covers up in the back end. The reports are detailed and the best part is their back end support. Always available on call with team viewer access guide the right to get concerns sorted out. Chinmay is one of the best team member in Sapaad. Understand the issue and provides the right solution to a problem. Team members like him are the best assets for a company. Overall satisfied level of service from them.
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Good service Excellent customer service Quick responding
Thanks for your feedback Farid!
Sapaad Software is so easy to work, understand and analize, as i have worked with many softwares around the with MICROS, different versions, stand alone softwares fidelio etc,,, Compared Sapaad is Cool to Manage, Customer care is amazing from the Technican support team Especially "CHINMAY" very helpfull and kind, he is hadling us very Proffessionally.
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One of the best POS software. It's user-friendly and can access from any device. And they have 24×7 online support . Sapaad makes our Goya cafe operations smoother. In the begining we face lot of issues but the support team especially Taffy Joseph help us a lot . Now we are happy with it
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The system is very easy to use! Very user-friendly making it easy to train a team member. May useful features that are enhanced and updated regularly. Great Product!
Thanks for your feedback Jerome!
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Competitive model compare with other providers vs cost.
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Dine in - Simple to use Takeaways - Almost covered every process. Delivery - Easy to setup and the perfect operation flow management - Best in inventory and reports Sapaad Connect - Best for 3rd party integrations and need to add local payments like NETS/Paynow Expectation : Need more improvements on Loyalty and Marketting Over all - Great solutions and best customer support services
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