Sartoro (sartoro.co) has a 5.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 26 of them were added in the last 12 months. Last updated 2026-08-10.
I have purchased two suits from Sartoro, and they are very nice and well made, especially at the price point. I did have issues the pants. But it was just that their house cuts are slimmer then I prefer. Working with Tessa to get the measurements right was easy and painless. They remade the pants and hit it out of the park! I definitely plan on purchesing from them again.
Thanks for the review Mark!
Found Sartoro on Facebook. Decided to check them out. So glad I did. Worked through the process of providing measurements with an employee from Sartoro who had reached out to me personally. Purchased the Astor Carolina suit and am still impressed with how incredible the fit is. I have dozens of suits, and this one is my favorite one. I will be purchasing many times again. Thanks for the amazing experience and next level care with my garments!
Thank you Earl! We appreciate your review :-)
I recently purchased the Sartoro Waverly Black Pinstripe double-breasted suit. I ordered the suit tailored and made-to-measurements using Sartoro's detailed guide for the process and added some photos of me in one of my jackets. The suit was a perfect fit. No further alterations needed. The suit is beautiful. Exceptionally well-made. I can't emphasize that enough. The only hiccup was the pants were too short because of confusion on my request to leave them hemless so my tailor can hem them locally to my specs. Sartoro immediately ordered a new pair at no cost to me to replace the original ones, and they arrived with perfect fit. They clearly honor their promises to their customers. The original suit and then the replacement pants arrived in both cases in less than half the time I was told to expect. Tessa was exceptionally helpful and friendly throughout the entire process. She emailed answers to me before I ordered the suit, as it was to be my first purchase from them. Tessa is deserving of commendation for the professional manner in which she represents the firm. I strongly recommend Sartoro as a company with high-quality products and notable integrity, based on my experience with this suit.
Thank you William! We appreciate you sharing your experience :-)
I want to preface this by saying the suit jacket was perfect from the get-go. Tessa asked me to get all my measurements and, when we thought one might be off, we tried a smaller size, just to make sure. The pants were a little different, but, again, the customer service and owner did everything to make them right. I got in a second pair and, for whatever reason, they were smaller than the first (think it was a typo when they put it in). It happens. But, what won me over was Andy, the owner, hopping on a call at 11 p.m. to get it fixed. Who the heck does that? I've dealt with another company and they screwed up royally (and refuse to refund me after they screwed up), but Sartoro? They got it fixed and out to me within 5 days! Again, unbelievable! Yes, ordering online is a scary thing, especially custom-made garments and if you have a time crunch. But, they made it work and I am so appreciative! Cannot recommend them enough.
Thank you Jason! We appreciate the kind words :-)
I came across these guys out of frustration with shopping at a big store and am so thankful that I did. Off the rack I’ve always needed alterations because the suits in my price range felt cheap and fit terribly. With Sartoro I did the AI measurement tool + provided some of my own info with their assistance and it’s the best fitting / looking suit I’ve owned. I can get a better looking, better fitting suit from here rather than the pain of dealing with the big store. Would recommend to anyone whose asking.
I love the look and feel of the Royal Blue Blazer. I mis - measured my mid section and had to have it taken out. The thoughtfulness and foresight of your product line designers by giving extra material to work with saved me from having to make a return. This is like having etail tech enable customers to have a bespoke garment at a fraction of the price. I am so appreciative of your forgiveness policy of first timers making a measurement miscalculation that I am not going to send in the receipt for reimbursement of the tailor’s alterations. I am going to be a loyal and frequent regular for this brilliant startup. Congratulations on creating a new and better way men to have a individualized and elegant wardrobe! Many thanks, Joel
Thank you Joel! We really appreciate your feedback. Let us know what adjustments were made and your next suit will be spot on right out of the box :-)
Andrew spent time with us beyond expectation! I am NOT a suit wearer....I'm a jeans & T-shirts older woodworker/sculptural artist, so I don't have the need for suits. But my son's wedding...and 50 years ago I took 'Fashion Merchandising' as a Minor - so I 'DO' admire fine clothing (so I just don't have the need)...I wanted to look as good as a suit can make my old man self look! Andrew/Sartoro created a SPECTACULAR suit that fit perfectly & got MANY compliments as the best dressed man at the wedding (aside from my son - the Groom of course). Thank you SO much for a GREAT buying experience & a great personal experience - meeting Andrew & the detail with which he performs his craft. VERY MUCH APPRECIATED
Ordered a linen suit that arrived very promptly and of really nice quality and color. The Sartoro team was in constant communication throughout the process, and when I went to get some minor adjustments done at a local tailor they were helpful and straightforward in reimbursing those additional costs, just as outlined on their website. Would recommend and order from again!
Great fit! Great quality! Great service! What more can you ask? You get what you pay for and I’m going to look extremely good at my wedding.
The team was in constant communication and got my measurements perfectly. Asked them to save my measurements because I will 100% order from them again.
Usually I just rent a suit but I finally purchased my first suit from these guys and I have to say, they knocked it out of the park! Incredibly fast shipping, responsive customer support, and a quality product. Had to get the pants hemmed a bit more to my liking and even the tailor commented how well the garment was made.
I am up to 5 suits and 7 pairs of non suited pants. There will be more. I’ve tried made to measure suits from a few other websites but the quality of work, the options available and the customer service to get the perfect fit for me has been head and shoulders above the others.
I recently purchased the Pale Blue Cotton Broadcloth Dress Shirt and the Empire Blue Windowpane Suit from Sartoro, and I couldn’t be more thrilled. From the moment I started looking at their suits, Sartoro’s customization options and fabric selection blew me away. The ability to choose every detail, down to the lining and lapel widths, made this shopping experience feel truly bespoke. I opted for the 7–8 day rush shipping, and to my delight, my order arrived in just 6 days. Sartoro’s team communicated every step of the way, ensuring my measurements were spot-on and confirming every detail to guarantee a flawless final product. Their coordination was seamless and genuinely impressive. When I tried on the suit and shirt, I was astounded by the quality of the materials and the craftsmanship. The broadcloth shirt is crisp yet soft, and the suit’s fabric drapes beautifully. The fit was absolutely perfect, and no alterations were needed. Having ordered suits online from other brands in the past, I was always let down by mediocre fabrics, poor fit, or subpar construction. Sartoro has completely changed my expectations. Since my first order, I’ve already ordered two more suits and three more shirts, and I’m committed to building my entire business wardrobe with Sartoro. Their combination of top-tier fabrics, precise tailoring, and attentive customer service is unmatched. I cannot recommend Sartoro enough. If you want a truly custom, high-quality suit delivered quickly and with exceptional service, look no further than Sartoro!
Exceptional First Sartoro Experience—Style Meets Substance First time ordering a suit from Sartoro—and it exceeded expectations. I was considering a local tailor here in Los Angeles, as I needed something sharp for an upcoming meeting with the CEO and Board of Directors (I’m currently being considered for a CIO role at a healthcare organization). But choosing Sartoro, and working with Andy in particular, proved to be the right call. From the beginning, Andy made the process seamless—thoughtful communication, collaborative measurement adjustments, and an eye for detail that gave me full confidence in the result. His diligence and professionalism showed through every step. The final suit? Nothing short of spectacular. The fit is precise, the fabric feels premium, and the design carries a quiet confidence that speaks without shouting. It’s more than just a suit—it’s presence. I’ll absolutely be returning for more. Huge thanks to Andy and the Sartoro team for elevating the experience. Tom
I was impressed with the order process. The virtual sizing worked well. The fit was excellent. Read the hints the tools give during the data entry and send them a picture and add notes. The fabric quality and stitching is excellent as well.
I reside in a semi-tropical environment and was seduced to purchase two linen vests to replace the formality of a jacket — one vest marine blue and the other deep teal—and couldn’t be more pleased. The tailoring is impeccable, offering a lining, along with a flattering fit with just the right structure and ease. The linen fabric is of outstanding quality—light, breathable, and luxuriously textured. Both colors are rich and true to the online pictures, versatile enough for casual or refined styling. From start to finish, the customer experience was exceptional: responsive service, thoughtful packaging, and fast delivery. These vests exceeded my expectations and will be staples in my wardrobe for years to come. A truly fabulous purchase all around.
I highly recommend this suit. The fabric is very nice and the fit is perfect. Excellent customer service.This is my new go to suit
I was wary at first because there was little third party info online about Sartoro, but I am very pleased with the experience! I first ordered a fabric swatch and I was happy with the quality of the fabric. If you have measurements ready from a tailor. Self-measurement likely produced some errors on my end, but the Sartoro team was quick to ask for information for adjustments and sent me a remake within a few weeks. They also reimburse up to a certain amount for minor adjustments that can be made at a tailor. Overall, I am very happy with the results and the tux fits great!
AMAZING 2nd experience with online custom suiting. My first experience with another clothier was NOT good - spent money and got a jacket I couldn't wear with no warranty to make it right from the brand. I'm so glad I discovered Sartoro because their tech and their fitting process just WORKS. Suit came in super fast, looks great and fits GREAT! I look darn good in this suit. Thanks again Sartoro!
I recently purchased a suit for my son, and I couldn't be more impressed with the entire experience. From start to finish, everything was seamless and incredibly customer-focused. First off, the how-to measurement videos were a lifesaver. My son can't wear suits off the rack—they never fit him quite right—so getting accurate measurements was crucial. The videos were clear, easy to follow, and made the whole process stress-free. We felt confident submitting his measurements, even though we’re far from tailoring experts. When the suit arrived, we were genuinely amazed by the fit. It looked like it had been tailored in person—it fit him perfectly in all the right places. That kind of precision is rare, especially when ordering online. The material is also top-notch. You can feel the quality right away—it’s soft, structured, and has a nice weight to it without being too heavy. The first time he wore it in a room full of teenagers in suits, someone commented on how well his fit. What really stood out, though, was the customer service. They actually reached out to us after we submitted the measurements just to double-check a few details and make sure everything looked right. That personal touch gave me a lot of confidence that they really care about getting it right the first time. All in all, this was an outstanding experience at an excellent price, and I wouldn’t hesitate to order from them again. Highly recommend, especially if you can't buy suits off the rack!
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