World-class organization
World-class organization. the whole experience was professional and efficient.
About Scales Plus
Data updated- Website
- scalesplus.com
- Category
- Construction & Manufacturing
- Location
- United States · Allendale
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 100% (2/2)
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Is Scales Plus legit?
Scales Plus (scalesplus.com) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Do not pay for priority shipping
I paid for priority shipping but did not receive the item until a week later. I did not receive a refund. I am sure they have the best intentions but they are resellers, without inventory. Shipping is out of their control.
Great service
Great, fast service
Easy ordering process
Easy to find and order scale. Shipping was reasonably fast. Would order from here again.
Reply from Scales Plus2026-02-16
Thank you for the 5-star review! We’re happy to hear you found the ordering process easy and were satisfied with the shipping speed. We look forward to working with you again soon!
Great service and products
Reply from Scales Plus2026-02-16
Thank you for the 5-stars and your business!
I am still waiting on a scale from my…
I am still waiting on a scale from my order. I have sent several emails with a 'We'll look into it' reply.
Reply from Scales Plus2026-01-15
Hi Erin, thank you for your patience. I apologize that our previous emails were vague; we wanted to be sure of the issue before confirming. It looks like the manufacturer accidentally omitted the suite number on the original shipping label, causing the package to be returned to them. We sent a replacement shipment on 1/9. The good news is that it is currently Out for Delivery according to UPS and should arrive today! Please let us know if you don't receive it by this evening.
Scale is great
Scale is great, customer service was great, overall very positive experience and we are much appreciated.
Reply from Scales Plus2026-01-15
Thanks for the kind words, Kit. We appreciate your order!
Everything was as expected
Everything was as expected, packaged neatly, and delivered quickly.
Reply from Scales Plus2026-01-15
Thanks you for the 5 stars! We appreciate your business!
I always receive my order promptly
Reply from Scales Plus2026-01-05
Hi John, thank you for your business! We’re so glad to hear that you received your order promptly. We look forward to serving you again!
Superior service
Scale was missing a display because of damage in shipping. I talked with Seth and he added an additional box and shipped quickly.
Reply from Scales Plus2026-01-05
Hi Christian, thank you for sharing your experience. We are sorry your scale was damaged in transit, but we're glad Seth could get a replacement and extra packaging out to you quickly. Your satisfaction is our priority!
Setting up billing was cumbersome
Setting up billing was cumbersome. Ended up using a credit card which didn't appear to be an option before placing the order. Prices were great and shipping was prompt.
Reply from Scales Plus2026-01-05
Hello, thank you for your honest feedback. We apologize that the billing process felt cumbersome; we are always looking to improve our checkout options. We're glad you were happy with the pricing and prompt shipping!
I freaking love this scale
Reply from Scales Plus2026-01-05
Hi there! We are so happy to hear that you love your new scale. Thank you for the enthusiastic feedback and for choosing us for your weighing needs!
Great scale
Delivered in a timely manner. Scale is accurate and easy to use. Highly recommend.
Reply from Scales Plus2026-01-05
Hello Daniel, thank you for the high recommendation! We’re pleased to hear the scale is meeting your needs for accuracy and ease of use. We look forward to helping you again in the future.
Great response and shipping was quick
Great response and shipping was quick. Will keep shopping here.
Reply from Scales Plus2026-01-05
Hi Tom, thank you for the great review! We're glad you enjoyed our quick response times and shipping speed. We look forward to seeing you back on the site soon!
Great communication
Great communication, Very fast shipping, great packaging, and great product!
Reply from Scales Plus2026-01-05
Hi Laura, thank you so much for the kind words! We take great pride in our communication and packaging, so it’s wonderful to hear they hit the mark for you. Enjoy your new product!
looks good and work very well
Reply from Scales Plus2026-01-05
Hello Tien, thank you for your feedback! We’re happy to hear the unit looks good and is working well for you. Please let us know if you need anything else!
ordering process was simple Great Customer Service
ordering process was simple. I did have to chat with customer support to get the calibration instructions. Customer support was awesome he mailed the instructions and walked me through the process.
Reply from Scales Plus2026-01-05
Hello Bryan, thank you for the feedback. We're glad our support team could walk you through the calibration process and get those instructions over to you. We’re here whenever you need a hand!
Good morning have a wonderful day 💝
Reply from Scales Plus2026-01-05
Hi Fazlullah, thank you for the kind note! We hope you have a wonderful day as well. We appreciate you taking the time to share a positive vibe with our team!
NICE UNIT FAST SHIPPING WILL BUY AGAIN
Reply from Scales Plus2026-01-05
Hello William, thank you for the 5-star review! We’re glad the unit and shipping speed met your expectations. We look forward to your next order!
Great Customer Service
Customer Service was great. They were quick to answer all questions and get the product shipped out. No complaints except for shipping costs, but that can't be helped. Easy shopping experience overall.
Reply from Scales Plus2026-01-05
Hi Ann, thank you for the feedback. We’re glad our team could answer your questions and get your order out fast. We appreciate your understanding regarding shipping costs and are happy you had an easy experience overall!