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Public & Local Services

Scanavenger

49 reviews

5.049 reviews
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About Scanavenger

Data updated
Website
scanavenger.com
Category
Public & Local Services
Location
United States · Riverside
Status
Unclaimed
Last 12 months
36 reviews
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Is Scanavenger legit?

Scanavenger (scanavenger.com) has a 5.0 out of 5 rating on OK.one, based on 49 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 36 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
Rana Sabbagh · 1 review · Experienced 2026-02-09 ·

The tech was very helpful and attentive

D
Dawn Goodwin · 1 review · Experienced 2026-02-03 ·

My scanner was not configured correctly…

My scanner was not configured correctly for the program I was using it for. The agent asked me for some information and figured out what the issue was. She was able to resolve my issue in less than 10 minutes!

Q
QwikTime Administration · 1 review · Experienced 2026-01-23 ·

Assisting with the issue and…

Assisting with the issue and understanding that there were different methods that could be used to achieve the goal needed. Thank you.

N
Nick Vuktilaj · 1 review · Experienced 2026-01-20 ·

This company is outstanding…

This company has provided outstanding service and have replaced my scanner without any problems. This company is definitely worth it if you wanna purchase any scanners. If you have a lot of packages, I recommend purchasing the scanner. It makes your life 100x easier.

r
r a · 1 review · Experienced 2026-01-08 ·

Affordable pricing, free shipping, and prompt customer service!

This is my company’s second purchase from ScanAvenger, and we are once again satisfied with the quality and affordability of their product!

R
Rye Drummond · 1 review · Experienced 2026-01-16 ·

Amazing customer service and great to…

Amazing customer service and great to deal with resolved all my issues with ease.

A
Anelis · 1 review · Experienced 2026-01-15 ·

It has been amazing

It has been amazing! We had a problem that only half or our order arrived and it was fixed right away. I also love that they were kind and helped us in everything we needed, including setting it up. Thank you!!!

J
Jim Reisman · 1 review · Experienced 2025-12-31 ·

December 31st

December 31st, 2025, I requested technical support. I got a call back in less than 30 minutes, and the representative walked me through the process to get my scanner working again. The man who helped me was courteous and patient. He knew the product well enough that I was up and running and in under an hour, beginning to end.

G
Guenther Pauli · 1 review · Experienced 2025-12-01 ·

great products and support

Scanners work perfect, Customer Support is quick and efficent!

C
CJ · 1 review · Experienced 2025-11-26 ·

I received answers in a very timely…

I received answers in a very timely manner, through email and phone calls, they were very thorough but yet quick easy steps to remedy our problem. They were also very kind and courteous. Definitely the best customer service people I have dealt with in quite a few years.

B
Bill Wood · 18 reviews · Experienced 2025-10-27 ·

I lost my usb dongle for my numeric…

I lost my usb dongle for my numeric keypad and contacted Scanavenger for a replacement. Their customer service was excellent and they kept in touch with me to ensure my satisfaction. Excellent service all round alongside an excellent easy to use scanner.

B
Bill Floyd · 1 review · Experienced 2025-11-04 ·

Was looking for a programmable barcode…

Was looking for a programmable barcode scanner that would insert a TAB (keyboard stroke) upon seeing a SPACE in a barcode. I sent Jeziel a sample bar code and had a response it could be done with no issues along with the model number I needed. I ordered it and asked for the barcode setup procedure I needed to use and had that within 15 minutes. Works like a charm, great price and even better support. This is my scanner company from this point forward.

K
Kelly · 1 review · Experienced 2025-11-04 ·

very fast support

very fast support, helped us fix what we needed

P
Peter · 1 review · Experienced 2025-10-30 ·

Excellent Customer Support

Customer help was quick and was able to resolve issues satisfyingly

M
Mary O · 1 review · Experienced 2025-10-13 ·

Great company

Great company! love their scanners and their customer service

T
Tyler Shama · 1 review · Experienced 2025-09-14 ·

Great customer support and product

Bought one of their scanners. It worked fine until I changed some settings. I emailed them and they responded in under 10 minutes with a set of reset barcodes to scan. took me under a minute and then it worked great! fantastic customer support! would 100% recommend.

P
Peter · 4 reviews · Experienced 2025-07-02 ·

Quick response to my problem.

Quick response to my problem and a very satisfactory resolution with a new dongle shipped out that day. I immediately placed an order for another scanner to replace my ageing Symbol 1d scanner. Great service and attention to detail.

M
Michael Roney · 1 review · Experienced 2025-02-13 ·

Very helpful

D
Duncan · 1 review · Experienced 2024-12-17 ·

Awesome Helpdesk team

Our company was looking for an affordable scanner ecosystem to deploy across our 5 sites. We decided to go with ScanAvenger and it has been great. Once we received the scanners, we had some issues setting the type of prefix and suffix characters we needed, as the specific character did not have a valid hex value in the table used by our version. After reaching out to support, they were able to provide us with reset, prefix, and suffix setup codes that accomplished what we needed. We have now set up the rest of the scanners we purchased in minutes with this documentation. The helpdesk team has been totally invaluable. Thank you for your hard work!

R
Redwood Shores Print PA Profes · 1 review · Experienced 2024-11-23 ·

great product + customer service

great product, great customer service!