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Public & Local Services

Scanavenger

49 reviews

5.049 reviews
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About Scanavenger

Data updated
Website
scanavenger.com
Category
Public & Local Services
Location
United States · Riverside
Status
Unclaimed
Last 12 months
36 reviews
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Is Scanavenger legit?

Scanavenger (scanavenger.com) has a 5.0 out of 5 rating on OK.one, based on 49 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 36 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

U
Ups store · 2 reviews · Experienced 2026-08-05 ·

Excellent service

M
Melinda Holman · 1 review · Experienced 2026-07-08 ·

We have had great luck with their scanners and customer service

We have had great luck with their scanners. Each of my schools has at least two. Additionally, their customer service is the best!

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Florin Visan · 1 review · Experienced 2026-06-11 ·

Amazing company

Amazing company, and incredible customer support team!

V
Vasile Banica · 2 reviews · Experienced 2026-06-10 ·

ScanAvenger - Best barcode scanners company

Amazing company, amazing customer support! I needes help with a custom configuration for my SA9049 scanner, and I got a reaponse from them in minutes!

U
Ups store · 2 reviews · Experienced 2026-06-09 ·

Excellent Customer Service

Y
Yazeer Mdyazam · 1 review · Experienced 2026-06-04 ·

The HD support was super Avanger

The customer support was super quick to answer on the chat. It didn't seem robotic at all, it felt like a normal conversation. I explained my problem and the customer support helped me through it step by step to figure out the problem. In the end, when we figured out the issue, They followed up and when I had more questions, after our conversation, they were still there to answer and knew who I was (I didn't have to reexplain everything). 1000/10 love Scanavenger! they were my Avanger.

c
cindi b · 1 review · Experienced 2026-06-04 ·

Svetlana (Anna)

Svetlana (Anna), helped me re-connect my phone to my scanner and was very nice and patient with me.... she displayed a very professional manner and her directions and was very easy to follow... please have more people like Anna to help people like me.... thank you Scanavenger!!!!

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Shelly Somerville · 2 reviews · Experienced 2026-06-02 ·

I have been purchasing scanavenger…

I have been purchasing scanavenger barcode scanners for a few years now. They work really well. Everyone seems to have nothing but good things to say about them.

P
Ph Ng · 1 review · Experienced 2026-05-27 ·

Wonderful customer service and great…

Wonderful customer service and great technical support.

H
Heather Piercy · 1 review · Experienced 2026-05-04 ·

Scanavenger for Elementary Libraries

I use a Scanavenger in an elementary school library situation and it has been very dependable. I recently lost the charging cord and was able to get a new one from Scanavenger within three days. Super fast service!

S
Samantha · 1 review · Experienced 2026-03-28 ·

Best customer support!

The customer support was super quick to answer on the chat. It didn't seem robotic at all, it felt like a normal conversation. I explained my problem and the customer support helped me through it step by step to figure out the problem. In the end, when we figured out the issue, they offered to send a free replacement product as the issue was a faulty piece, rather than broken. They followed up and when I had more questions, after our conversation, they were still there to answer and knew who I was (I didn't have to reexplain everything). 11/10 love Scanavenger!

V
Venita Pearson · 2 reviews · Experienced 2026-04-21 ·

Easy to use and get

c
clement · 1 review · Experienced 2026-03-30 ·

they answer me very fast

they answer me very fast. they fix my problem with french language. im very satisfied. thanks

C
Chris Lucas · 1 review · Experienced 2026-03-26 ·

Beautiful design and so quick and easy to set up!

We received our scanner today and have already set it up and it’s working great. Love how light it is and love the design and the colour. We’ve named her “Scarlet’ the scanner. We thought she needed a name LOL.

G
Gerald · 1 review · Experienced 2026-03-14 ·

Awesome scanner, and even better support

I purchased a scanner last fall. I travel quite a bit for work and use it within hospitals for testing and validating our bands and clinical programs within our systems. The scanner will scan variation of different barcodes, QR codes and other identifier within the system. I ran into a problem had to go live in the last week in contacted support. They quickly helped me troubleshoot and validated that I was not able to charge the scanner. They are replacing it for me. Quick fast and immediate results. Very happy with the results and have recommend recommended this scanner to others.

t
tina · 1 review · Experienced 2026-03-10 ·

They have super fast and kind customer…

They have super fast and kind customer service! I really appreciated that. Their Universal Toggle worked fantastic and really helped me save money for my company

s
sweetbasil · 2 reviews · Experienced 2026-02-23 ·

Diligent and unmatched customer service

Listen, I've been purchasing items online since 2002. I know, it's been a long time. And I cannot remember another time when someone has sold me an item, tracked its delivery, and reached out to verify I'd received it. When I hadn't, it turned out the shipping label sent it 3 hours away. Scanavenger tracked down the issue, overnighted me another one, and I had it next day. That's truly astounding customer service. You have me as a loyal customer!

R
Richard · 1 review · Experienced 2026-02-26 ·

Scanavenger helpdesk response

Scanavenger responded to a helpdesk email within 5 minutes of sending the same. They walked me through resolving the issue just as quickly. I am quite impressed with that level of service and will definitely purchase more product in the future.

C
Cristina Hall · 1 review · Experienced 2026-02-17 ·

Top notch customer service!

I was having issues with my scanner not transferring info to my apps so I emailed Scanavenger for support. They responded immediately and did their best to help me. Unfortunately, the reset didn’t work and I replied as such. They called me shortly after, which I wasn’t expecting, but was pleasantly surprised! After speaking with Chris, we found the problem (I had set it to the wrong mode) and the issue was resolved! I appreciate how Chris went out of his way to make sure my problem was solved and that I was happy with my scanner.

T
Tyler · 1 review · Experienced 2026-02-10 ·

Not just an amazing product

Not just an amazing product, but a really incredible support team. Couldn't be happier and highly recommend this company.