Scentbird

The site is very user friendly and I've…

The site is very user friendly and I've no problems with any of my orders.

The choices are amazing and the price…

The choices are amazing and the price is fair

Slow delivery

It was good i need more

Scentbird second month customer

This is my second month with Scentbird. The app is very user friendly and navigation is simple. Scentbird has many scents to choose from and shipping is relatively quick.

You don't stay in contact haven't…

You don't stay in contact haven't received but 1 fragrance would like to cancel subscription

Funzy

I got my first spray and it’s Marc Jacob daisy love there new one omg it’s amazing I love all Marc Jacob’s love scentbird it’s a perfect t affordable way to try different perfumes without the huge cost and I like small because I like a lot of scents

I want this subscription cancelled ASAP

I love the products I was sent

I love the products I was sent. The quality is superb and the scents are exquisite. Tracking is easy and straightforward and timely. Although I had to cancel my subscription I fully intend to resubcribe as soon as it makes sense for my budgetary needs. See you soon.

got a lot of people liking the scents

The perfume smells so good.

I LOVE how the difference in size and…

I LOVE how the difference in size and PRICE are from store bought. Smelling as if I'm important and mind you I'm a special needs mother , so always on the go. Easy price, FAST delivery and packaged beautiful. HIGHLY RECOMMEND.

I absolutely LOVE that i can choose and…

I absolutely LOVE that i can choose and change the scents that I'll be receiving from month to month. Scentbird is a wonderful collection of expensive pufumes that I would otherwise be nervous to try. But this way its inexpensive and wonderful!!! Definitely a 5 star product.

Very good scents

Processing or “packaging” my order…

Processing or “packaging” my order takes forever. For my latest order, it’s taken almost two weeks for it to be packaged and I’m still not sure how much longer that’s going to take. Shipping takes just as long. Other than that, the service is fine. I haven’t really liked a lot of the recommended scents that I’ve gotten based off my scent quiz

It could be a little cheaper but it's…

It could be a little cheaper but it's still good.

Helpful with reaching out to me

Helpful with reaching out to me. Making me feel more than just a customer with contacting me and with the deals you have sent me

Money Grabbing Leeches

Worst company. I don't know about the actual perfumes but the user interface is soooooo confusing. Basically I went to buy a perfume and wanted the subscription too, so I put it in my cart and bought it but then it never confirmed if I actually got the perfume I wanted and purchased instead it was like oh you purchased a subscription and next month you're getting Marc Jacobs and paying for it too. I didn't??? I wanted Nosferatu by Heretic and instead they're like now we have your card details we're gonna keep throwing on all these upcharges and add ons so within 5 minutes of being confused by their website (and still never getting confirmation if I would even get the perfume I wanted) I went to cancel, but it's not easy there's no "cancel" button. No you can do it through chat (which is really laggy) or email. I did it through the laggy chat and waited it out but then they make it really confusing with a thousand different screens that are like "Do you really want to cancel" but the answer is never a straightforward "yes, cancel" it's like "Do you want this entire bottle of perfume?" and the cancel button is actually the "continue" button even though you don't want the bottle of perfume. It's clearly designed like some type of evil maze so people can't get out of it. The business model sounded cute and I was excited to subscribe and get fun perfumes each month but not if they are very clearly trying to take advantage of me AND not even make it clear if i would even be getting the perfume I really wanted to try :(

I was not happy with this scent

I was not happy with this scent. I don’t feel like the description was correct. It reminds me of a campfire. Not what I want to smell like.

Malicious Subscription practices

The fragrances are hit or miss, and the subscription policy is malicious. To cancel you have to email or call, then they request you provide all of your personal information, as if it isn’t already stored in the account you are calling about. Then they take up to 5 business days to process your request and constantly try to recapture your business. The fact that there is not a cancel my subscription button tells you all you need to know about the way they do business. Not to mention they sell your marketing data unless you live in the state of california.