Scentbird

Unsatisfied customer Scentbird is scamming company will never give you what you pay for but what they like to get rid of stinky male cologne.

Kept sending me man cologne wouldn't let me change my preference and I am a female a woman not a man so end up having to throw away all the cologne that I bought then they kept charging my account month after month in the same thing giving me Stinky male cologne and I kept trying to contact them but all I got was overlooked and no solution lied to me and said that there was give me free reimbursement and would not refund my money so I'm planning on suing them for my money back cuz I spent over $600 in their products which I could not use

DEFINITELY AVOID THESE FOLKS

Kind of a classic example of suspect business practices. My son, an image-conscious teenager signs up. The monthly charges begin. We cancel, which was a difficult process (seemingly by design). We have confirmation of the cancellation. Still, the charges persist. Can we reach a live person? Of course not. Does the company care? Seemingly no, other than the overbilling seems to be a part of the business model. Is this fraud? Feels like it. Class action lawsuits are often criticized, but this is why they are a necessary avenue for consumers. Recommendation: AVOID THIS OUTFIT LIKE THE PLAGUE.

The scents are amazing

The scents are amazing. But the perfume tube is not good quality. They break and don’t work after a few pumps.

Just don’t like the scent

Just don’t like the scent, it’s like they are all the same

They have great customer service but…lack of paper trail

They have great customer service but the brand selection can be limited. Also, the way they charge you money is a bit tricky. They don't provide official invoices or receipts, instead opting for a "charge upon click" approach. It is not easy to keep track of how you are being charged/what you were charged for.

Trying to over charge

I love every scents and for the price…

I love every scents and for the price is amazing.

The product is just what I wanted

Ok, however….

You did fine however, the selection isn’t very impressive and 10-20$ surcharges on the few quality fragrances is why I’m canceling

Too expensive

Too expensive, and didn't give me product correctly. Also, I had a non-working product from them. Okay, perfect. Too hard to exchange

I love the product trying to subscribe

Paid $19 for 1 month scent and I didnt…

Paid $19 for 1 month scent and I didnt even get a case. Just the glass vile. Although I will say it smells nice. Very gardenia

Just the large amount of Premium…BEST SMELL’S

Just the large amount of Premium perfumes and cologne ya’ll carry is AMAZING!

The smell it works well can’t wait to…

The smell it works well can’t wait to find one at a rose or lilac or something like that

Been trying to cancel my subscription…

Been trying to cancel my subscription but it always renews. This is the 3rd time its happened, have talked to customer service ect.

The scent was stinky and they would not…

The scent was stinky and they would not let me trade for a new one. Also, they charged me after I thought I had canceled but I had not.

I canceled my subscription and was…

I canceled my subscription and was still charged for a month. Not happy at all

The product is very good the delivery…

The product is very good the delivery was good everything about it is very good so far I have no bad things to say about scentbird I'm very pleased

Love it

Scent Bird is the absolute best!!!

Product was damaged on arrival

Product was damaged on arrival, no form of reconcilliation was offered. Just another sent out, which means i wait an extra week for what I already paid for.