the quality of the watch is great
the quality of the watch is great! And thanks for the extra work to make the watch a special one.
About Seagull Watches
Data updated- Website
- seagullwatches.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 71 reviews
- Replies to negative
- 29% (5/17)
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About this business
Tianjin Seagull Watch Technology Co., Ltd., founded in 1955, originates from the esteemed Chinese timepiece, the "Five-Star Watch." We dedicated to crafting high-quality movements and pioneering the development and production of original Chinese mechanical wristwatches. We shall offer discerning customers the privilege of acquiring authentic Seagull watches, shipped from Tianjin, China.https://seagullwatches.com/
Written by the business, not verified by us.Is Seagull Watches legit?
Seagull Watches (seagullwatches.com) has a 4.6 out of 5 rating on OK.one, based on 236 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 29% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality of the timepieces, highlighting sophisticated mechanical movements, vintage aesthetics, and beautiful overall designs. Buyers also appreciate the exceptionally swift shipping services and the helpful support team that ensures every order process runs smoothly. However, some people mentioned that certain items arrived damaged, featured poor power reserves, or experienced unexpected mechanical stops. Additionally, a few consumers noted difficulties with after-sales communication when attempting to get repairs or replacements for faulty products. Some buyers also found that the watch straps were a bit too short or difficult to replace.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent customer support for the…
Excellent customer support for the engraving and shipping. Very quick delivery.
The watch is perfect.The service was…
The watch is perfect.The service was excellent.
100% recommended beautiful watch
100% recommended beautiful watch, good delivery time!
High CP value
Tianjin is my hometown. I am very happy to see the new designs from Seagull Watches with the highest CP value.
Quick response
Quick response. Good customer care service.
Very Good Communication
A good company. We had a miscommunication on the size of a watch but they were very good about responding to my issues and questions, and even changed how the item is listed on their website! They definitely understand customer service.
Reply from Seagull Watches2025-02-12
Thank you for your kind words and for giving us the opportunity to improve! We appreciate your patience and feedback, which helped us enhance our product listings. Ensuring a smooth and transparent shopping experience is our priority, and we’re glad we could resolve the issue to your satisfaction. If you ever need further assistance, feel free to reach out—we’re always here to help. Enjoy your watch, and thanks again for your support!
Hi Seagull vip team. Feedback
Hi Seagull vip team. Thank you for taking the effort to check on the customer service experience. I am pleasantly surprised that the parcel arrived much earlier than expected. I am very happy with the service as I am able to have the Seagull 70th Anniversary Split Second Chronograph arrive before the Chinese New Year. DHL Express kept me informed of the situation and delivery every step of the way. There is still room where Seagull Watch Company Seagull for improvement can provide more information of the watches it has posted available on sale. As an example and with reference to the 70th Anniversary Split Second Chronograph. The ability to produce this watch represents a significant milestone in the watch making progress Seagull Watch Company has made in her 70 years watch making journey. Nothing is mentioned about whether the sapphire crystal has non refractive coating applied. ( I think for a watch at this price point and if Seagull Watch Company wants to show the watch collecting world that it is upping its game, then the sapphire crystal should have non refractive coating. This also helps in producing great pictures of the watch. The card that comes together with the watch, does not indicate the serial number nor the Number of the watch given that this watch is limited to 500 pieces only. I have enclosed a video. It shows after putting the watch into the box, the box cannot close tight. All these shows that the Company has not given greater care and attention to a watch of such significance and price point. It seems to give the impression that the Company treat allwatch the same, regardless of the price of the watch, US$300, US$3500, all the same. Sigh. If the Company wants to attract more high value customers who are willing to consider higher priced watches, then I think the Company has to re-evaluate this aspect. Nonetheless, the watch did not disappoint. I love the watch and look forward to the Company producing more great watches to showcase Chinese watch making at attractive price points. I wish Seagull Watch Company is able to make more breakthroughs and greater success in 2025 and the more great years ahead. Franz
Reply from Seagull Watches2025-02-08
Dear Franz, Thank you for taking the time to share your detailed feedback. We truly appreciate your insights and are delighted to hear that your watch arrived earlier than expected and in time for the Chinese New Year. It’s great to know that you are happy with both the watch and the service provided by DHL Express. We sincerely appreciate your constructive suggestions regarding the additional details on our product listings, the anti-reflective coating on the sapphire crystal, the inclusion of serial numbers on the card, and the watch box design. Your feedback highlights important areas where we can further refine our approach, particularly for our high-end timepieces. Rest assured, we will carefully evaluate these aspects to enhance the overall experience for collectors and enthusiasts like yourself. At Seagull, we are committed to continuously improving our craftsmanship and customer experience. Your passion for fine watchmaking and your encouragement mean a lot to us. We will strive to implement optimizations across all details to meet the expectations of watch collectors worldwide. Thank you once again for your valuable feedback and for supporting Seagull. We wish you a wonderful 2025 and look forward to bringing you more exceptional timepieces in the years ahead. Best regards, Alonzo Seagull VIP Team
Rattrapante
A Rattrapante watch at this price was something I needed to try. I was not disappointed, the watch is well finished and works fine. Communication and shipping was also great.
They were able to package and ship…
They were able to package and ship product faster than anticipated, as well as engraving precisely what I wanted exactly where I wanted... everything turned out great
Time to shipment was excellent!
The shipment is fast
The shipment is fast! This split seconds Seagull is of very good quality. The dial is beautiful. The winding and the buttons are smooth and it is accurate!
A beautiful watch that exceeded my…
A beautiful watch that exceeded my expectations. Love the push down bezel!!
Great experience!
Easy ordering, good communication, fast shipping
everything ok
Everything OK. Fast delivery, friendly communication, well packaged, fast customs clearence, price ok
Perfect Experience
First of all I would like to thank for great customer support. After my order they have contacted me regarding the engraving service and ETA for my watch. I have bought a 1963 75th Anniversary and I can say there is literally a world of difference between the replica 1963s sold on different platforms and a real, genuine Sea-gull 1963. You can feel the quality and precision of the build quality with perfect materials and finish. Boxing is way great than in the photos and I am very satisfied with the brand.
Lovely watch
Lovely watch. Great buying experience. Will definitley buy again
Tamás from Hungary
The watch is beautiful and the shipping was very fast. I am very satisfied. The contact person was also very nice and the offered engraves were completed very quickly and perfectly. I'm Tamás from Hungary.
Beautiful Watch
The shipping took a while but Seagull made sure to communicate what was going on. They even offered me a free engraving! The watch itself is so beautiful and runs amazing. It came in a nice box too.
So far so good
So far so good, service need to improve.
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