Sebago (sebago.co.uk) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 60% of negative reviews; 102 of them were added in the last 12 months. Last updated 2026-08-10.
A quality product / business but be aware of cost of returns!
Just replaced my Lightsides after 6 years of solid service with a pair of Triton deck shoes. Ordered them direct from Sebago. Delivery was quick, sizing was accurate, and the shoes look and feel well made. Only negative point was the cost of returning a second pair (didn’t like the multi colour version). Although it clearly states on their website that returns are at buyers expense, somewhat shocked to have to pay £15 for recorded delivery which is advisable due to their value.…. this might put me off purchasing directly from Sebago next time.
Reply from Sebago2025-09-05
We're happy to hear that you are pleased with your new Triton deck shoes and the quick delivery. We appreciate your feedback regarding the return costs. We'll consider this as we review our policies. Thank you for your long-term support.
Kind regards,
Sebago Team
Quality, quality, quality. It's my opinion that it's impossible to buy better longer lasting shoes of Sebago's quality & style from any other company. Sebago may seem expensive but the durability of the shoes easily outweighs cost. Needless to say I am very pleased with my latest 2 pairs of Docksides & Citysides.
Reply from Sebago2025-09-08
We're delighted with your comments regarding the quality and style of Sebago shoes! Thanks so much for your positive feedback!
Kind regards,
Sebago Team
The delivery time was excellent , I have yet to wear the new ones but I do think sizing in certain styles do different slightly . I have been buying sebago for 25 years plus , so had a few pairs , shame John Lewis do not stock a full range & Russell & Bromley no longer stock , hopefully these new ones will wear in
Reply from Sebago2025-07-09
We appreciate your long-standing loyalty. It's good to hear the delivery was excellent. We acknowledge your comment about sizing and stock availability. We hope you enjoy your new purchase. Thank you for your feedback.
