SecurCare Self Storage (securcareselfstorage.com) has a 3.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 30% give 1 star; The business has replied to 16% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
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Jason · 1 review · Verified ·
★★★★★
Climate-Controlled Unit
I had a climate-controlled unit. It was supposed to be clean when I got it, but it was not. There was some broken glass in there that I had to clean up before I moved in. After that, the unit was great. My belongings stayed safe. Be prepared to pay extra fees for a lock and insurance, as well as yearly price increases.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Jerry Jacobson · 3 reviews · Verified ·
★★★★★
great place
great place, great service!
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Greg · 1 review · Verified ·
★★★★★
Always helpful
Always helpful. Just no longer needed the space.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Nicole Anderson · 1 review · Verified ·
★★★★★
Sometimes the website did not function…
Sometimes the website did not function that well for online pay. Overall good experience and easy move in and out.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Glenna Fisher Chase · 4 reviews · Verified ·
★★★★★
My storage unit was very safe a nd…
My storage unit was very safe a nd secure and everyone I talked to on the phone was very nice.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Warren Capps · 3 reviews · Verified ·
★★★★★
After 20 years............TWENTY YEARS…
After 20 years............TWENTY YEARS as a tenant at this property, I moved on to another property.I was treated very poorly and would advise any potential customer to be aware of trouble with manager, Rhet
Reply from SecurCare Self Storage2020-11-18
Hello Warren, we are sorry to hear that you had a poor experience with a member of our team! We always strive to provide the best customer care, and it is disheartening to hear that this was not the case for you. We take all of our feedback very seriously and will continue to work on this to prevent it from happening in the future.
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Dan F · 1 review · Verified ·
★★★★★
The location I used was in Soulsbyville…
The location I used was in Soulsbyville Ca. Everyone in the front office was helpful and pleasant to deal with. My storage unit was clean and easy to access. Very happy with my experience.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Bobby Ferguson · 1 review · Verified ·
★★★★★
Pat- has done a great job at the…
Pat- has done a great job at the facility for many years, we really appreciate his hard work and dedication to always being there with help when it’s needed.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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BRC · 1 review · Verified ·
★★★★★
Awesome
Great place. Friendly service.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Reyna Mejia · 1 review · Verified ·
★★★★★
Newnan, GA Customer
Units are well maintained and location is great. The only issue I had is that I reported that the light outside my unit 333 was not working to a guy in the office and when I moved out it still didn't work.
Reply from SecurCare Self Storage2020-11-20
Hey Reyna, we are sorry to hear that you had an urepaired reported issue. We will continue to work on this to see that reported issues are more swiftly repaired.
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Beverly Ferenz · 1 review · Verified ·
★★★★★
Great place for storage
Great place for storage. Everyone very helpful.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Susan · 2 reviews · Verified ·
★★★★★
I really enjoyed the ease of and peace…
I really enjoyed the ease of and peace of mind that the local rep provided to me, Shelia Hill McIntyre did an above and beyond job with helping me last minute. She showed me empanthy and she sounded like she really cared that I understood everything. Kudos to this outstanding employee.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Carie Jones · 1 review · Verified ·
★★★★★
Wonderful management that has been…
Wonderful management that has been patient and helpful during pandemic.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Eugenia Fowlkes · 1 review · Verified ·
★★★★★
Great
Great no problems at all.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Theresa Joseph · 1 review · Verified ·
★★★★★
Awesome
Awesome staff and extremely clean facilities
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Gary Austin · 1 review · Verified ·
★★★★★
Upon retrieving my items 2 of my TV’s…
Upon retrieving my items 2 of my TV’s were damaged they both looked like shattered glass upon turning them on they worked great before storing in the storage know I’m out of 2 TV’s not at all satisfied, however the service I received by Milton was excellent he was awesome with his customer service upon renting the space very welcoming knowledgeable and made me feel good about reserving the space until my new home was ready for my move
Reply from SecurCare Self Storage2020-11-18
Hello Gary, we are sorry to hear that you had a poor experience while renting with us, and further sorry to hear that your belongings suffered some damage during your stay. We will continue to look into what might have caused this to ensure that this doesn't happen to future customers. Thank you for your feedback!
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William Clayton · 1 review · Verified ·
★★★★★
All around great storage
SecurCare is a great place to store your things. Great service, great prices, and the people that work there are always friendly and helpful.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Dixie Robbecke · 1 review · Verified ·
★★★★★
Wonderful place and Amazing service
The office staff was always extremely helpful and polite. I stored my stuff there for over a year and never had any problems. Easy and great experience.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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stephanie · 3 reviews · Verified ·
★★★★★
Our stuff was secure
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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Craig Loveless · 1 review · Verified ·
★★★★★
it was close to house and very clean…
it was close to house and very clean site. it was easy to go in and out.
Reply from SecurCare Self Storage2020-11-20
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
