SecurCare Self Storage (securcareselfstorage.com) has a 3.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 30% give 1 star; The business has replied to 16% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-12.
A great experience all around. Very pleased and will use them again.
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Courtesy, knowledgeable, friendly, welcoming, this experience was easy when the move was stressful up to that point. Nice
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Great customer service!! I enjoyed the storage facility all around!
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Excellent facilities, reasonable prices and extremely helpful staff.
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
It was decent for the price. Need to protect against bugs.
We appreciate your feedback, and will continue to improve based upon it. Please let us know if there if there is anything further, and we hope to see you again!
My storage was broken into . Come to find out that unit has had it broken into multiple times . Should have know considering the wall to my unit was caved in . SMH
Hello Jorden, we are sorry to hear that your unit suffered a break-in and that this seems to have occurred multiple times. We always seek to provide a secure location for our customer's belongings. We appreciate your feedback so we can take steps to improve here.
My storage was located on 61st and Garnett. I had a wonderful experience whole time I was there. Joanna is such a sweetheart and she made me feel welcome everytime
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Great storage company.
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
I'm happy with the staff and unit they are very kind n prices are fair
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Hello Amy, we are sorry to hear that you found our rates too high. We want to provide the best value possible to our customers, and your feedback shows that there is room for improvement here. We appreciate your feedback, and will continue to work on this front.
Office personnel was Great but not getting a refund really sucks!!!!!!!
Hey Susie, we are sorry to hear that you didn't receive a refund. We are following up with our property manager to better understand this situation, and we appreciate your feedback!
Staff is very nice. Storage was clean. No bugs.
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
We utilized your facility to store our RV for several years. Over those years the space rent continued to rise while the location continued to become a driving nightmare. Way too much cross traffic due to all the small business' along the entrance. Also, leaving the facility w/the RV we had to run to the box to enter our code and do the same coming back to exit. While doing so, many vehicles would enter once the gate opened without entering a code, no safety there! The straw however, was your messed up billing threatening a lien prior to the rent being due. Then the automated phone system was ridiculous, never an answer from a person, hold for the next available representative, hang up and your call will be returned in the order in which it was received...Really! Never a return call. Just had enough.
Hello Grant, we are sorry to hear that you had a poor experience while renting with us. We work to keep our facility secure both through the gate and through regular patrolling of the property while the manager is present. We can certainly understand your frustrations, and will work to improve based off your feedback.
The reservation was so easy, prices are great and the manager was so awesome. You have to enter a code to get in AND out of the gates which is nice. Unit was clean and in superb condition. Premises are very well maintained. I will use them again for storage needs in the future!
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Got me the space I needed for a good price . Great customer service!
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
We have worked with Samantha for over 2 years while we had storage at SecuCare. She’s wonderful, responsive, courteous and always professional.
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Good experience. Exactly what I expected. Lady in the front is friendly and helped with my billing situation promptly. I would recommend to use their facilities
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
We combined two units into a much larger one and the staff at the Carver Road facility were great to us. They helped us in every way and made our transition very easy.
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
200 reviews matching