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Money & Insurance

Secure The Bag

Claimed

101 reviews

3.9101 reviews
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About Secure The Bag

Data updated
Website
securethebag.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
21% (5/24)
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Is Secure The Bag legit?

Secure The Bag (securethebag.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 21% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-30.

What people say

Company claimed I had 2 different…

Company claimed I had 2 different account under 2 different names trading 2 different instruments from same device. Totally impossible as I trade only gold on a dedicated server. Despite providing proof, it falls on deaf ears. What is more alarming is they say it happened on first day of funded, but I had first payout and now asking for second they refuse, then come up with this story and close my account. Utter disgrace and scamming. And before anyone goes to say I am one of those that have broken the rules and complaining. I have followed every single rule to the letter and trade same way all the time! Disgrace. I will look to take legal action and report this LLC to FCA.

I bought a challenge but couldn't login…

I bought a challenge but couldn't login to MT5 because the correct server didn't pop up for the broker's demo account by default. I didn't realize you have to select the server and change it manually. A customer service rep actually sent me a screen recording on how to change the server (after a few emails of me telling him it wasn't working - I'm kinda slow sometimes), and I was able to login. And I think that's awesome. Thanks again. See you when I quit my job! SN: Follow me on everything; I'm cool 😎 @JAGOforreal

Awesome support team

Awesome support team. When I had difficulty and needed assistance on getting an account with them(STB), I immediately got that help and the problem resolved. The availability and readiness of the support team both on discord and website live chat and how quickly they resolve any problem is something one can count on. I am really impressed and satisfied with the service.

In all fairness they are capping with…

In all fairness they are capping with dashboard update and platform.

Reply from Secure The Bag2024-02-16

Dear FFV F, Thank you for taking the time to share your feedback with us. We're sorry to hear that you've encountered issues with our dashboard update and platform. We strive to provide a seamless and efficient experience for all our clients, and it's disappointing to hear that we may have fallen short in this instance. We would like to understand more about the specific problems you've faced so that we can address them promptly. Our team is constantly working to improve our services, and your insights are invaluable in helping us achieve this. Please feel free to reach out to our support team with more details about your experience. We're here to assist you and would like to ensure that your concerns are resolved to your satisfaction. Best regards, Secure The Bag Support Team

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