About Secure The Bag
Data updated- Website
- securethebag.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 21% (5/24)
Do you own Secure The Bag? Claim this profile for free and start replying to reviews.
Is Secure The Bag legit?
Secure The Bag (securethebag.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 21% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-30.
What people say
This prop keeps rejecting my payment
This prop keeps rejecting my payment method. Tried several times. Will not be using this prop form anymore.
Quick and helpful team - thanks
Quick and helpful
Great customer service!
Great customer service if you are facing technical difficulties. No longer than 5-10 minutes wait for a response with a diagnosis to your issue! Swaggy you done well brother!
Good firm
Great response time from customer service. Having trouble accessing my funded account but other then that i've enjoyed my experience with this firm
Waa wax kale runti adban uja hele
Adban IGA hele runtii
Insanely good support
The support ist very quick and helpful!
So far so good
So far so good I hear good things to come
Had some issues with my trading…
Had some issues with my trading platform being wrong after purchase. I contacted their support and it was instant help. Within an hour of my first message they had sorted everything for me. So far great experience with this firm.
Really good
Good prop firm. Payouts COULD be faster but it’s good. Would like to have payouts directly to the bank instead from bitcoin but it’s ok I guess. Almost perfect customer service in my opinion. Really fast and good helping. Had no problems at all.
Won giveaway account and they're…
Won giveaway account and they're exceptional
Very friendly guy
Very friendly guy, was very helpful and to the point!
I purchased a challenge and I did not…
I purchased a challenge and I did not have an account nor logged in. I created an account and I am not able to access the challenge I just purchased
Reply from Secure The Bag2024-01-04
Dear Jasmin, I hope this message finds you well. I wanted to personally address the recent experience you had with us regarding your challenge purchase. Your feedback matters a great deal, and I sincerely apologize for any inconvenience caused by the delay in receiving your credentials. Upon thorough review, it has come to our attention that there might have been a delay in the initial dispatch of the credentials. However, I'm pleased to confirm that our records show the credentials were eventually received and utilized for your simulated trading account. I'm truly sorry for the initial hiccup and any frustration it may have caused you. Your experience is pivotal to us, and we're dedicated to ensuring such lapses do not recur. We value your trust and aim to provide a seamless and efficient service at all times. Should you have any further queries or need assistance, please don't hesitate to reach out to our support team. Your satisfaction is our priority, and we're here to address any concerns you may have. Thank you for your understanding, and we appreciate your continued support. Best regards, Secure The Bag Support Team
YOUR SITE KEEPS GIVING ME MT4 WHEN I…
YOUR SITE KEEPS GIVING ME MT4 WHEN I PAY FOR MT5 YOUR SUPPORT TEAM IS SLOW!!!!!!
Reply from Secure The Bag2024-01-04
Dear Sheldon, I hope this message finds you well, although I'm truly sorry for the inconvenience you've faced recently. We're sincerely apologetic for the mix-up regarding the MT4 and MT5 platforms upon your purchase. Your feedback regarding the delay in support response is duly noted, and we deeply regret any frustration this has caused. Upon reviewing your account and the situation, I'm glad to confirm that your current simulated account is indeed set up on the MT5 platform, as per your preference. We understand the importance of receiving the correct platform from the outset. To ensure this doesn't recur, our team is committed to enhancing our checkout process and product selection clarity. Additionally, if there are any discrepancies in the received platform, reaching out to our support team promptly will enable us to swiftly assist with eligible platform changes on the same day of inquiry, subject to the terms for platform adjustments. We genuinely appreciate your understanding and patience in this matter. Your satisfaction is vital to us, and we're dedicated to providing a smoother and more efficient experience moving forward. Should you have any further concerns or require assistance, please reach out to our support team, who will be more than happy to assist you promptly. Thank you for your ongoing support, and we look forward to restoring your confidence in our services. Warm regards, Secure The Bag Support Team
you get what you earn
very good service , you get what you earn , so don't worry , I'm happy with STB
Hasnain
Hasnain was useful, kind, and did his absolute best to solve my issue in good time. Thank you Hasnain. Give him a raise!
The support staff were very helpful and…
The support staff were very helpful and knowledgeable.
My closed profit was manipulated to not close on the accurate price of the market instead a 111 pip difference causing the account to lose out on a capitol gain.
Improvement areas
Most pairs I trade have about half a pip difference between 8 cap on MT4 and 8 cap on TradingView. There have been a couple occasions where I’ve been kicked out of a trade and the 8 cap on TradingView was no where near my SL but I got kicked out on MT4. Only other thing I wish you’d change is that you can’t get stopped out during news. I understand not getting wicked in or taking unrealistic profits but to have good risk management I need a SL set at the right area. This forces me to close a good entry and position if news is coming out. Overall your customer service has been great. The payout and fees seem reasonable.
Easy process to purchase
Easy process. Quick response from customer service.
People also looked at
AltFunds Global
mywisely.com
Rocket21 Challenge
Budgetbreeze
E*TRADE
Account MypaymentvaultJeniusbank
Select Funding