My husband absolutely loves his wallet
My husband absolutely loves his wallet. This is#3 in, 8 years
About SENA Cases
Data updated- Website
- senacases.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 33% (8/24)
Do you own SENA Cases? Claim this profile for free and start replying to reviews.
About this business
With over 20 years of heritage in leather craft and collaborations with major brands, we deliver premium everyday accessories for iPhone, iPad, Apple Watch, and MacBook that will change the way you experience function, form and fashion.Experience SENA CasesiPhone CasesiPad CasesApple Watch AccessoriesWalletsHeritage & CraftmanshipFor generations, the diverse influences of Istanbul have inspired our leather artisans to pioneer, enhance, and innovate every product we create. Our founders explored the world for years to find the highest quality materials for SENA Cases products.
Is SENA Cases legit?
SENA Cases (senacases.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 71% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 33% of negative reviews. Last updated 2026-09-05.
What people say
This is best possible sleeve for…
This is best possible sleeve for iPhone, I use it for now for many years and I don't want any other sleeve at all.
Not easy to return this item.
Reply from SENA Cases2023-05-03
Anne, I apologize for any issues you are having with your return. I do see that the return authorization email was sent to you on April 26th. I also took a look at your order. Sorry to hear that you are not enjoying the new Wallet Wrap. The Wallet Wrap was designed to work with our new Varano cases. If you would like to take a look at those or have any questions please reach out to us at 888-736-2872 Monday thru Friday 10 AM to 7 PM EST. Our customer support team would be happy to help you.
Easy delivery and beautiful product…
Easy delivery and beautiful product that fits my needs. This case means my phone will fit in my cute little summer purses.
Deliver was fast and quality is almost…
Deliver was fast and quality is almost perfect for the case, there are some rough edges to it but the wallet for iphone 14 are the best!
The case arrived damaged
The case arrived damaged. It was bent where the fold for the stand is. It wouldn't close all the way, which caused the auto shut off to not work. I was given a hard time about getting the coupon discount towards placing a new order. After several emails back and forth, I was finally offered the discount. I reordered the case and the next case had the same issue, but it wasn't as bad. After my bad experience of trying to get the credit on the first one, I decided to place a book on the case, hoping it would flatten. It still never flattened and the tablet dies after sitting overnight because it wont shut off. I called, but because it was past 30 days, I would have to pay for shipping to return. I ordered a different brand and ended up wasting $55 on a case that won't get used
Reply from SENA Cases2023-04-24
Hello, we are sorry for any issues that you experienced. I have pulled up the original order and the replacement order made by you. I see you were refunded and provided with the original discount you had on the first order for the second one. I also see that all though past the 30 day return period a replacement under the warranty was offered to you. If interested you can still reach out to our customer support team and they will be happy to set that up for you. They can be reached at 888-736-2872 Monday thru Friday 10 AM to 7 PM EST.
Exactly as described I have purchased… when will not be disappointed if you buy these lovely quality
Exactly as described I have purchased these before and I love them. Great quality.
The product that was delivered was not…
The product that was delivered was not what I thought I was buying, I did not want a magnet to hold the phone, I wanted the phone to snap into the case like prior purchases.
Reply from SENA Cases2023-04-24
I am sorry that the Wallet Wrap appears to not be to your liking. I did go and pull up your order it appears that you only got the wallet wrap and not the Varano case the wrap is designed to work with. If you would like please reach out to our customer support team at 888-736-2872 Monday thru Friday 10 AM to 7 PM EST. They will be happy to guide you to the Varano cases and set up an order
GOod
2nd Case I ordered is good. The first one broke and still haven't received a label to send it back for a refund.
Not the same quality as in the past
Not the same quality as in the past. Case's buttons barely function on my iPhone 14 pro. The magnetic wallet does no work as rhe apple magnetic wallet.
Nice products, but returns are painful
I have had Sena products before. They are great quality, nicely made, well designed. But I gave them a less than stellar rating due to the difficulty of initiating a return. The user interface is archaic compared to any other online shop I've encountered.
Reply from SENA Cases2023-04-04
We are sorry to hear that you had any issues setting up a return. However, we do see that a return was successfully set up for you. Did you need any further assistance with it? We would be happy to assist you. You can contact us at 888.736.2872 Monday thru Friday 10 AM to 7 PM EST.
Review of Iphone case
Very user-friendly site, the quailty of the product, the speed of the product delivery and the affordability of a quality product. Utility.
Good leather but not MagSafe capable
I like the leather and the quality is good, but there is one dislike that I have a hard time with vs the Apple case it replaced for me. The compatibility with MagSafe attachments is basically not there. I can get a powerful corded charger to attach, but the MagSafe Battery Pack will not stick so forget using it while you are also using the phone.
Reply from SENA Cases2023-03-15
Hello, the Snap on Wallet and LeatherSkin case for the iPhone 12 series are not Magsafe compatible. They will work with wireless charging but are not designed with the magnet needed to work with Magsafe. However, we do have our new series of wallet backs that are Magsafe compatible. If you have any questions please reach out to our customer support team they will be happy to help.
Sent me wrong case
Sent me wrong case. I asked for replacement. Did not get it.
Reply from SENA Cases2023-03-29
Hello, we are sorry that you did not get a replacement. I did pull up your return request and see that an exchange was asked for. I regret to say that we are not able to do exchanges. We would be happy to help you set up a new order for the correct case. Please contact our customer support team at 888.736.2872 Monday thru Friday 10 AM to 7 PM EST.
Ordered as always!
Ordered as always and item arrived within 3 business days. What else could you ask for, except a new I-Pad cover in about any form for my mini I-Pad. Tnx guys and nice recovery from your interruption of business.
watch band length is short
High quality cell phone case
High quality cell phone case. Looks and works great. Would highly recommend
I love the products
I love the products, the love that the company puts into customer "satisfaction" if the delivery shows up and the quality of the product! SENA for now already (at least) 8 years!!!
Iphone 14 wallet case
Iphone 14 wallet case: Not well designed. The leather may be too thick. The case barely stays closed with no credit cards or cash in it, but will not stay folded once an item or two has been added. I would say customer service has bordered on rude. The Nomad wallet case is simpler and less luxurious, but at least well designed.
Excellent leather products
Excellent leather products. I have purchased several iPhone cases and Apple watch bands. They are my first go to for Apple accessories.
VNumber
Osmo
Medusa Case
MAGIC JOHN
CustomerBase
Ultra Supply Co.
Upgraded
Server Blink