There good insurance
The customer service is economic
Reply from Serenity Insurance2026-04-15
Thanks for the great review!
About Serenity Insurance
Data updated- Website
- serenitygroup.com
- Category
- Money & Insurance
- Location
- United States · Spokane
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 100% (2/2)
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Is Serenity Insurance legit?
Serenity Insurance (serenitygroup.com) has a 4.8 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
To much for the coverage I had to get
Reply from Serenity Insurance2026-04-15
We're sorry to hear you're not happy with your rate. Please reach out at your renewal and we'd be glad to shop around more to see if we can find you something less expensive at that time. Thanks,
They lied too start with just to get my…
They lied too start with just to get my money!That guy out in co Lane Washington lied to me. My price went up $3000 after it all said and done after they were reviewed it never use them.
Reply from Serenity Insurance2026-04-15
We're truly sorry to hear your price went up. There's always a reason for increases, like missing documentation or loss of discounts. If you haven't looked into it already I urge you to reach out to us or the carrier to find out what happened and see if there's something that can be done to fix it. Thank you,
Reasonable price and efficient service
Reply from Serenity Insurance2026-04-15
Thanks for the great review!
It was quick and easy the price is…
It was quick and easy the price is great as well
Reply from Serenity Insurance2026-04-06
Thanks for the great review!
Amazing service
Reply from Serenity Insurance2026-04-06
Thanks for the great review!
Great
Agent did.a really good job
Reply from Serenity Insurance2026-04-06
Thanks for the great review!
I'm blessed with the best customer…
I'm blessed with the best customer service I had with the ladies that knew I was a mom and have been LIED to about my record. It's why I'll always give credit to the HONEST employees that DESERVE it. I'm a single mom and anyone that will LIE to make a few bucks is taking food out of my kids mouth. They'll have to live with that and it's why I thank God that there are still HONEST people out here.
Reply from Serenity Insurance2026-04-06
Thanks for the great review!
Lady on the phone was super friendly…
Lady on the phone was super friendly and made buying insurance quick and simple. Also answered all my questions knowledgebly.
Reply from Serenity Insurance2026-04-03
Thanks for the great review!
the gentlemen that did my policy was…
the gentlemen that did my policy was really great im computer illiterate .and he went above and beyond helping me he was extremely patient with me .please dont change a thing
Reply from Serenity Insurance2026-04-06
Thanks for the great review!
Nice friendly people
Nice friendly people. Pleasure speaking with them
Reply from Serenity Insurance2026-04-06
Thanks for the great review!
Helpful staff
The lady that I dealt with was very helpful and actually ended up saving money every month with my insurance. Thank you
Reply from Serenity Insurance2026-04-01
Thanks for the great review!
Appreciate there services
Thanks for there support an coverage and always looking for great plans
Reply from Serenity Insurance2026-04-06
Thanks for the great review!
So I needed to get an SR-22 because I…
So I needed to get an SR-22 because I received a No Insurance ticket here in kansas. Anywho's, the lady that helped me her name is Kim. Kim, you went above & beyond getting me squared away & set up with my policy. The very best. She was so patient and explained things I couldn't understand. She also answered all my questions and concerns. Thanks Kim
Reply from Serenity Insurance2026-04-06
Thanks for the great review!
It was quick efficient and on point I…
It was quick efficient and on point I greatly appreciate it very much I'm happy with this opportunity.
Reply from Serenity Insurance2026-04-06
Thanks for the great review!
It was very easy to follow the instructions…
It was very easy to follow the directions the agent was very knowledgeable & help full I was very satisfied
Reply from Serenity Insurance2026-04-01
Thanks for the great review!
Straight up and honest
Straight up and honest, covered all of the policeys , even faced over to b, m, v same day thanks 3/14/26
Reply from Serenity Insurance2026-04-01
Thanks!
I had a very positive experience with…
I had a very positive experience with Serenity. They gote what I needed with out trying to up sell me.
Reply from Serenity Insurance2026-03-26
Thanks for the great review!
Sherri Schlosser was amazing
Sherri Schlosser was amazing, great service
Reply from Serenity Insurance2026-03-24
Thanks for the great review!
Agents are extremely helpful and they make sure u know they have ur best interest at heart
It was absolutely great they found me the best policy and at a great price
Reply from Serenity Insurance2026-03-23
That's great to hear, thanks for taking the time to let us know!