Serenity Insurance (serenitygroup.com) has a 4.8 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
When i first got my insurance policy with this company they were asking for a lot of information and, I feel like it's to much. They finally excepted my information after I sent 4 different proofs of residency and, they still insisted on me sending more. Im glad they finally got whati sent and now I can just worry about paying my monthly payments.
Reply from Serenity Insurance2026-03-16
We're sorry to hear it was a hassle and we're also very glad to know it's been completed. Thanks for the review!
Paul Skindlov Agent was great and instrumental in
changing to an optimal policy for me to continue
MC insurance at 79. He spent lots of time and
effort to satisfy this customer. Awesome!
John Arden
Reply from Serenity Insurance2026-03-16
Great! Thanks for the awesome review.
J
Jason · 4 reviews · Verified · Experienced 2025-01-18 ·
★★★★★
Best experience ever!!
Absolutely life changing. The situation had me feeling down and I expected the worst but got the best service ever from my agent who truly cares!!!
Reply from Serenity Insurance2025-12-18
Awesome! I am so glad to hear our founder's mission is still alive and well.
I saved several hundred dollars switching to Serenity
11 years with USAA and they just kept raising their rates to the point of no return. Guess they are more proud of getting rich than they are of military veterans these days so I found Serenity and switched to easy, fast and friendly service that Serenity performed for me and also with being hundreds of dollars cheaper than USAA, it was time to switch to Serenity for me.
Reply from Serenity Insurance2025-10-27
I'm so glad we could help you find a better rate, and thank you for your service!
F
Frank E. Lewis · 7 reviews · Verified · Experienced 2025-08-06 ·
★★★★★
Deana Ennis is awesome
Deana Ennis is awesome, polite, knowlegable in the vehicle insurance business. She help me get a great price on my insurances. Deana is a Top Notch person. I'm glad that I met her. I wish her continued success.
