Prompt customer support
Reply from Sermo2025-10-30
We're thrilled to hear you had a great experience with our customer support team. We're always here to help!
About Sermo
Data updated- Website
- sermo.com
- Category
- Education & Training
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 30% (3/10)
Do you own Sermo? Claim this profile for free and start replying to reviews.
Is Sermo legit?
Sermo (sermo.com) has a 4.1 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Education & Training and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 30% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Never get paid for the surveys
You do the surveys, spend at least 10-15 mins on them, and at the end you are told ‘sorry…’. Waste of time really.
Survey Opportunities
There aren’t many opportunities to complete surveys. The surveys fill too quickly. The topics aren’t relevant to general care. The topics are based on specialized areas not general medical care.
Reply from Sermo2025-10-28
We’re excited to share that we’re constantly working to expand survey opportunities and enhance your experience on our platform. Your input plays a key role in helping us grow and improve—thank you for being a valued member!
Great job at resolving my issue while…
Great job at resolving my issue while still updating me on the progress
Reply from Sermo2025-10-27
We're delighted to hear that you had a great experience with Sermo. Keeping our users informed while resolving issues is something we take pride in, and it’s wonderful to know it made a difference for you. Your kind words inspire us to keep raising the bar!
I just started using this and find it…
I just started using this and find it informative, challenging and fun.
Reply from Sermo2025-10-27
We're so glad to hear that you're finding Sermo informative, challenging, and fun—exactly what we aim for! It’s exciting to have you as part of our community, and we can’t wait to see how Sermo continues to support and inspire you on your journey. Welcome aboard!
A great community
It's a great platform for like thinkers to engage each other.
Reply from Sermo2025-10-23
Fostering a community where like-minded professionals can engage is at the core of what we do. We're thrilled you're finding value in those connections and appreciate you being part of the conversation.
Despite multiple messages
Despite multiple messages, I am not able to receive payment because they will not accept my email. I updated this twice and let the staff know that my personal email is also my professional email.
Reply from Sermo2025-10-21
We’re sorry to hear about your experience. After reviewing, we haven’t received any support requests or recent withdrawal attempts linked to your account. Please don’t hesitate to reach out to us at [email protected] (mailto:[email protected]), and we’ll be happy to assist you in resolving this promptly!
Good experience
Good experience. nice rewards!
Reply from Sermo2025-10-21
We're thrilled to hear you're enjoying the experience and the rewards. Here's to many more great moments with Sermo!
So far so good.
So far so good. I ama newbie and can not wait to get more surveys
Reply from Sermo2025-10-20
We're thrilled you had a great experience with us. Welcome to the community
Lovely
Nice experience
Reply from Sermo2025-10-20
We're thrilled to hear about your positive experience and are so pleased to have you as part of our community!
Surveys easy to manage flexibility of…
Surveys easy to manage flexibility of the screen and text and font
Reply from Sermo2025-10-17
We're so glad to hear you appreciate how seamless and user-friendly the platform is, along with the customizable features that make it even more enjoyable to use. Your feedback truly brightens our day!
good thing to do
good thing, fast, secure, nice rewards
Reply from Sermo2025-10-16
We're thrilled to hear that you've had such a positive experience with our fast and secure service, and that you're enjoying our rewards program! Your feedback means the world to us and motivates our team to keep delivering the best possible service. We truly appreciate your support and look forward to continuing to serve you!
Great surveys
Great surveys, great opportunity to make extra income.
Reply from Sermo2025-10-16
We're thrilled to hear you're enjoying the surveys and the extra income opportunity. Here's to more great experiences ahead!
Very good assistance!
Reply from Sermo2025-10-15
We're so glad to hear you had a positive experience with our team! Your feedback is incredibly valuable and reassures us that we're heading in the right direction. Thank you!
Sermo is the right place for health…
Sermo is the right place for health care professionals
Reply from Sermo2025-10-13
It brings us great pleasure to know we are fulfilling your expectations. Building a supportive community for healthcare professionals is our priority, and we’re grateful to have you in our community.
Nice little surveys
Nice little surveys. Don’t take much time and you make a few bucks. They usually pay anywhere between 24 hours and 3 days depending on the day of the week. If you want bigger surveys, you apparently have to keep $100 in your account, not sure why. Also, customer surveys responds quickly to your questions or concerns. No issues, unlike My Medical Panel.
Reply from Sermo2025-10-13
Thank you for your valuable feedback! We're delighted to hear you appreciate our efficient surveys, prompt payments, and dedicated team. Knowing your experience with us has been consistently smooth and positive is truly wonderful. We are so pleased to have you as part of the Sermo community.
grow and earn
Sermo allows you to grow and learn something new while earning
Reply from Sermo2025-10-08
We're thrilled to hear you're growing, learning, and earning with Sermo. That's exactly what we're all about—helping you expand your knowledge while rewarding your expertise. Keep up the great work!
Great surveys, nice honorariums
Questions answered promptly with first inquiry. Professional, as always! 👋👏🏽 Thank you
Reply from Sermo2025-10-08
We're so glad to hear your questions were answered promptly and professionally—that's what we strive for every time. We appreciate you!
I received an invite for a Lyme disease…
I received an invite for a Lyme disease zoom call from Sermo from another survey app I was using. I am not a doctor or nurse. I spent 45 minutes on this zoom call was promised compensation and never received it. I sent numerous emails and was promised they were working on it and its been 3 weeks since I completed the zoom call. I would give Sermo a 0 if I could.
Reply from Sermo2025-10-30
Hello. We want to clarify that Sermo is a closed, secure platform exclusively for verified and credentialed healthcare professionals. If the invitation originated from another external survey application, we unfortunately do not have the ability to confirm your participation or manage compensation for studies run entirely outside of our direct system.
Questionnaires are always “unavailable “
Reply from Sermo2025-09-30
We appreciate your input. To minimize survey terminations and quota issues, invitations are matched to your Sermo profile. This means you may receive fewer invitations, but when a survey matches your profile, it will always be available for you to complete. You can also check real-time opportunities in the “Surveys” section on your Sermo home page. If you have any questions or experience issues with a study, please contact us at [email protected] we’re here to help.