Sermo (sermo.com) has a 4.1 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Education & Training and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 30% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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DrYousri Ahmed · 8 reviews · Experienced 2026-06-25 ·
★★★★★
Waste of time and effort
Waste of time and effort
for almost 2 years I made an account and I am UK based NHS based Senior registrar with full royal college membership and several other qualifications, and I actively tried to complete different tasks. but the total amount of money earned is 0, yes Zero nothing at all. I beleive this website is suitable for specific specialities that is directly related to pharmaceutical companies, but the webiste in misinforming doctors to make them beleive all of them can make money in the website which is a lie whoever said it, on the other hand keeping an account with them will make money for them even if you didn't earn anything because they can make the companies pay because they have such amount of doctors with account in there website so they use our presence in their system to gain money without rewarding the doctors who made them this money which is selfish and Unethical, even if they didn't share out data this still use of data to gain money.
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Nacho Félix · 1 review · Experienced 2026-05-26 ·
★★★★★
They barely send surveys anymore
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francis atkinson · 1 review · Experienced 2026-05-18 ·
★★★★★
A quasi-legitimate time scam
Imagine you hire someone for a hour. Then you sack them after 50 minutes and tell them they’re aren’t getting paid for the work they’ve done. This is the quasi-legitimate approach Sermo surveys follow. They offer you a ten minute survey for 10 pounds. You start completing the survey and at the 8 minutes point it suddenly tells you that you’re no longer what they’re looking for and exclude you from the survey. So I have just gifted a pharma company with 8 minutes of my professional time and all my data for free. This has happened three times in the past 2 weeks. It is gross deception and I shall be leaving this website shortly.
Often valuable educational content. I like the ability to read comments from and connect with colleagues
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NAVANSHU · 1 review · Experienced 2026-02-13 ·
★★★★★
They emailed me a survey worth $118
They emailed me a survey worth $118, which I completed successfully. However, they did not send me the survey reward.
Dear Navanshu Arora,
Based on your medical background and expertise, we would like to invite you to participate in this study on Multiple Myeloma.
Please see research details here:
Topic: Multiple Myeloma
Length of survey: 30 minutes
Incentive: $118 USD
Project Reference #: 23987
End date: February 17th
Complete the Survey Now:
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Denise · 2 reviews · Experienced 2026-04-21 ·
★★★★★
The first time I heard
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Pablo F · 1 review · Experienced 2025-12-13 ·
★★★★★
Low amount of surveys and low qualify percentage
You barely get sent any surveys, and when you finally get some, you don´t qualify.
Seriously, I´m never eligible for 90% of the low amount of surveys I receive. Might as well not send me any if that´s gonna be the end result most of the time.
I had difficulty after cashing in part of my rewards…the balance “disappeared” and my account appeared to have been altered….? Sermo Member Solutions responded promptly and corrected the “errors”. As a now retired physician I’ll continue to access Sermo for case studies, new advances and other pertinent information even though I am no longer eligible for surveys! Perhaps the latter should change since I have a wealth of experience spanning over 55 years since graduating from Medical School with a continued academic standing as an Emeritus Professor at my institution.
We’re so happy to hear you had a great experience. Our team works hard to provide fast solutions and great service, so hearing this really makes our day.
We value your contribution to our community.
Customer agent was able to address an issue with a health care provider survey. Occasional glitches occur in the app but the staff can assist if these issues occur
Reply from Sermo2025-10-29
We're glad our Member Solutions team could assist with the survey issue. While we strive for a seamless experience, the occasional hiccup can occur, and we appreciate your understanding. We're always here to help and value your participation in our community.