Sezzle (sezzle.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
Sezzle is easy to use, especially in store. I have no problems using the card/payment in places that accept Apple Pay. I wish there was a physical card option sometimes. Be mindful that there are late fees and a monthly subscription for the Anywhere option.
Thanks so much for your review! We’re honored to support you.
I love sezzle! I have never had any issues at all. They always give me a couple days notice of a payment being due. It is a very flexible way to budget your purchases. I love that there is ni interest. I would definitely recommend sezzle.
Thank you so much for your kind words! We’re so happy to hear you had a great experience.
Sezzle is the best pay later app! They have the most perks and the most helpful customer service! I truly try to shop where sezzle is accepted! When I recently had a mishap I messaged the customer service and it was fixed within a day! I really suggest trying this app!!!
Your trust and support keep us going. Thank you!
This is my first time with Sezzle I placed an order with a merchant and my order had to be cancelled due to shipping regulations and I got refunded. So I found another merchant that was able to accommodate what I needed so I went to checkout I press the confirmation button and it said I was declined and down below in the box it said wait 25 hrs then complete your transaction it’s been well over 25 hrs and it still says to wait. So I contacted costumer service and what she said was that she will delete or override the previous order so I can finalize my purchase and I still can’t push my order through does this happened to every new members that uses Sezzle cause I’ve been using Affirm and I have no problem with them they are super great to use I recommend people using Affirm.
Hi Philip, we sincerely apologize for all the trouble you’ve had to experience, and we can confirm that our Shopper Support team is currently reviewing your case and will follow up with you via email once there’s an update. Please feel welcome to share any other concerns or inquiries with them or to contact us at [email protected].
love sezzle it helps me at my lowest in life. Im always able to feed my kids great meals without this i dont know what i would do
We truly appreciate your support—it means the world to us!
I don’t usually do this but this app been very helpful in many ways, my only wish is for them to add Amazon Prime
So glad to have you with us—thank you for the awesome feedback!
Im very happy with this app. I have gotten my spending limit to go wayyyy up since I started using this.
Thanks for the love! We’re always here if you need anything.
I hadn’t used Sezzle in a long time, when I used it recently I picked the credit card I wanted to use, for some reason it switched to an expired card on file and charged me and late fee. I’ve used similar companies and the card you chose with first payment is the card it keeps. I’ll go back to using alternate one like Klarna and PayPal. Customer service was also like yeah sorry your bad bye.
We understand that fees can be frustrating, and we’re happy to explain what happened. Please reach out to us at [email protected], and we’ll gladly review your account with you.
I purchased an item using a Sezzle Spend balance that I paid for. Some time after that, I closed my Sezzle account in good standing. Following the closure, the merchant issued a refund for my purchase. Because the original payment method was Sezzle Spend, the refund was routed back into my Sezzle Balance. However, because my account is fully closed, I have no way to access, view, or utilize these funds, which is over $100. Sezzle told me they would not give me back my money which is illegal and unjust enrichment. Not only that but they made me run around in circles trying to get answers and telling me I would be helped, only to provide this answer. Avoid this company at all costs
Hi, Leah. We understand that you’ve had a negative and frustrating experience, and we deeply apologize for any inconvenience caused. The information that our Shopper Support Supervisor shared with you is accurate. We apologize that at this time, there’s no additional information that we can provide you with. Thank you for your understanding. Have a nice day!
Helped me out…. I was in a bind Nate 😂
Thanks for taking the time to leave a review! We’re here whenever you need us.
Sezzle is awesome. My account was hacked I called them and just like that they understood my situation and gave me time to pay them with my new account and I paid them back and I am able to purchase again. Thank you Sezzle
We're so happy our team could help! Thank you for the shoutout and for choosing us.
I have nothing but good things to say about Sezzle. Started out with 200$ for a good while. Was greatful to have that! Then later my increase was raised to 300$ then a while later 400$ and up and up and up. And honestly have dealt with the customer service. Was not too bad. But overall I’d continue to do business with them as long as they let me.
Hi Jamanie, thank you for sharing your experience! We're glad to hear Sezzle has been a helpful part of your shopping journey. 😎 We truly appreciate your continued support, and if you ever need assistance, please don't hesitate to reach out.
Sezzle works great for me really helps when you need it I enjoy Sezzle working with me
Hi Lee! Thanks so much for your review. ☺️ We're glad to hear you're having a good experience with Sezzle. If you ever need anything, we're here to help!
I’ve been using Sezzle for a few months now and I am glad that I found this app. It helps when I’m a little tight on cash and the payment plans are always reasonable, the app is user friendly. Love it no complaints from me.
Thank you so much for sharing your experience! 😊 🙌 If there's anything we can do for you in the future, please feel welcome to contact us!
Worst customer service. There are much better buy now pay later services. After researching the CEO and company information I see now. Failed in Australia and came here to scam us. They care much more on public reviews where people can actually see than they do for customers. Don’t be fooled.
We’re sorry to hear about your experience and truly appreciate you bringing it to our attention. We’d be happy to review the issue—please reach out to us at [email protected].
Had an issue with something and Marley was so helpful. This was wonderful customer service!!!
Hey Jeanna, thank you so much for sharing this feedback with us! We're really happy to hear Marley provided you with top-tier support and was able to find a resolution for you. 😎 We're always here to help, so please don't hesitate to contact us if you need any assistance in the future.
Thank You for excellent opportunities and options in an ever changing world!
Thank you so much for sharing your experience! We're really happy to hear that you have had a positive experience with Sezzle. 😊 🙌 If there's anything we can do for you in the future, please feel welcome to contact us!
They are great! Every since I started using them I've had a wonderful experience!
Thank you so much for sharing your experience, Paula! We're really happy to hear that you have had a positive experience with Sezzle. 😊 🙌 If there's anything we can do for you in the future, please feel welcome to contact us!
I love shopping with them so much. Will keep using them 💯
Hi William, Thank you for your kind words! We're so happy to hear you're enjoying shopping with Sezzle. 🤩 We truly appreciate your support, and if you ever need assistance, please don't hesitate to reach out.
Love taking the surveys and games redeeming them for cash and all the other perks
Thank you so much for your kind words! We’re so happy to hear you had a great experience.
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