For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Business Services

Sezzle

201 reviews

4.3201 reviews
Write a review

About Sezzle

Data updated
Website
sezzle.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
94% (31/33)
Do you own Sezzle? Claim this profile for free and start replying to reviews.

Is Sezzle legit?

Sezzle (sezzle.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.

What people say

K
Kelli Patterson · 1 review · Experienced 2026-07-11 ·

Great app

Great app! Gives me the option to buy whatever I want and need and not break the bank! Fun games and rewards! I love it!

Reply from Sezzle2026-07-12

Thanks so much for your review! We’re honored to support you.

M
Michelle Abraham · 2 reviews · Experienced 2026-07-12 ·

Very helpful

Very helpful, easy process! Thankyou!!

Reply from Sezzle2026-07-12

Thank you so much for your kind words! We’re so happy to hear you had a great experience.

K
KURT OLIMPIO · 5 reviews · Experienced 2026-07-11 ·

Yeah Sezzle baby !!!I

Yeah Sezzle baby !!!I enjoy sezzle they're very easy to use and helps out when there's something I need but I just don't have it all at the time. Very good interaction and nice app as well. Everything is easy to use and some of the offers can actually be handle

Reply from Sezzle2026-07-12

We’re happy to be part of your journey. Thanks for being part of ours too!

T
Tyler Tibbitts · 1 review · Experienced 2026-07-12 ·

Good very good

Reply from Sezzle2026-07-13

Hi Tyler, we're glad to hear Sezzle has worked well for you. 🤩 We truly appreciate your support, and if you ever need assistance, please don't hesitate to reach out.

F
Frederic · 2 reviews · Experienced 2026-07-10 ·

Millie is really an incredible customer…

Millie is really an incredible customer service agent. So polite, so efficient and we can see she cares a lot about her clients. She successfully have solved a lot of problems I was encountering when trying to verify my identity on the website. Thanks again Dear Millie! You are the best! Cheers! Frédéric

Reply from Sezzle2026-07-12

So glad to have you with us—thank you for the awesome feedback!

B
BJ Bazne · 1 review · Experienced 2026-07-10 ·

Very helpful to the people that can…

Very helpful to the people that cannot afford to pay full price for their items in one session, Sezzle make it possible … Thank you SEZZLE!

Reply from Sezzle2026-07-12

We're so glad to be of help—thank you for your continued support!

K
Kyus Dungill · 1 review · Experienced 2026-07-10 ·

Great app but needs work

Great app! But can use improvements, I have been using it since COVID (2019-2020). I TRULY appreciate being able to use the pay in 4 and now pay in 5. Thank you for listening to your consumer feedback 🙏🏽 However without the $20 subscription to Premium its honestly not worth it. Lets also not forget they GUTTED status above Platinum which require you to spends thousands $$$ to get to for the same rewards as Platinum 😑

Reply from Sezzle2026-07-12

We truly appreciate your support—it means the world to us!

J
Jeremy Hunt · 1 review · Experienced 2026-07-09 ·

So much fun so rewarding

Reply from Sezzle2026-07-12

Thank you for the review! We're always working to make the experience even better.

B
Bella Awakening · 1 review · Experienced 2026-07-03 ·

They stole 50,000 points from me that I…

They stole 50,000 points from me that I earned. I spent over a week giving them documentation for them to simply say they were unable to help me. While I have had an account with Sezzle for years. I have been using Sezzles Earn feature for over a month, playing games, completing offers, earning points, and successfully redeeming those points for rewards. During that time, I have accumulated nearly 300,000 points, and my account activity clearly shows my history of earning and redeeming points. Recently, I completed a gaming offer that awarded 50,000 points for reaching level 150. Reaching this level required significant time and spending some of my own money within the game. After reaching level 150, Sezzle Earn marked the task as completed, confirming that my completion was successfully tracked. However, the 50,000 points were never credited to my account. I contacted customer service and provided screenshots showing my progress beyond level 150, the task marked as completed within Sezzle Earn, and my activity history showing that the 50,000 points were never awarded. Instead of addressing the missing points, Sezzle told me that I was ineligible because my account was restricted due to an issue involving Sezzle's payment service years ago. This explanation does not make sense. I have been actively using Sezzle Earn for over a month despite that old restriction. I have earned nearly 300,000 points, redeemed multiple rewards, and continued earning and redeeming points even after completing the 50,000-point offer. I've earned another 6,600 points yesterday just to test what they told me. If my account was truly ineligible to participate in Sezzle Earn, I should never have been allowed to access the program, complete offers, earn points, redeem rewards, or spend my own money working toward a higher value offer. What is especially concerning is that this issue occurred with the largest single reward I had earned. Sezzle's own platform shows that I completed the task, yet they refuse to credit the 50,000 points and continue citing an account restriction that has not prevented me from participating in Sezzle Earn before or after this incident. Note: I do not owe them anything. Sezzle is mainly known and used for their split in 4 feature however that is not what im using it for and I have a 0.00 balance with them. I only use the gameplay/ earn feature. Consumers should be cautious about spending their own money to complete high value offers through Sezzle Earn. Based on my experience, completing an offer and having it marked as completed does not guarantee that Sezzle will actually award the advertised points. Ive contacted via email and via their chat bot through the app. They take 24 to 48hours in between each response and when they responded it was to ask me for more screenshots to PROVE I had earned and completed the task. Only to then tell me they can no longer assist me.

Reply from Sezzle2026-07-13

We see that our support team will be reaching out to you, so please keep an eye on your email for more information. If you have any additional questions, feel free to contact them again at [email protected]

T
That lady · 3 reviews · Experienced 2026-07-09 ·

Easy to reschedule payments

Easy to reschedule payments to fit my pay dates and it comes in handy when shopping in stores.

Reply from Sezzle2026-07-10

Hi there, thank you so much for your kind words; they truly mean a lot ☺️ We're really glad we could make things a little easier for you. If you ever need support, we’re always here for you!

E
Elizabeth · 2 reviews · Experienced 2026-07-09 ·

I changed my phone number

I changed my phone number, and because of that no one can help me get back into my account. I moved and sent in all my information that they requested, and got told to pay my bill and close my account, and start a new one to get on. I feel that if i sent in everything and talked to people everyday about my issue that someone there could help me without closing my account. Also they want to charge me fees for not paying on my account which if I could get in I would be paying. This has been going on for over a month.

Reply from Sezzle2026-07-10

Hi Elizabeth, we’re sorry to hear that you’ve had issues with trying to update your number. If you have already reached out to support and they have answered your questions, the information they have shared with you is accurate. If you still have other questions, you can reply to one of those interactions.

M
Mat Esparza · 1 review · Experienced 2026-07-09 ·

comes in clutch for all situations tbh

Reply from Sezzle2026-07-10

Hi Mat, thank you for your feedback! We're glad to hear Sezzle has been there when you needed it most. 🙌🏼 We truly appreciate your support, and if you ever need assistance, please don't hesitate to reach out.

R
Rosaline Reinero · 3 reviews · Experienced 2026-07-09 ·

I love using sezzle when im short funds…

I love using sezzle when im short funds i can use it to buy groceries as well as necessities for my home or car.

Reply from Sezzle2026-07-10

Hi Rosaline, thank you so much for your kind words; they truly mean a lot 🙌🏼 We're really glad we could make things a little easier during a tough time. If you ever need support, we’re always here for you!

J
Joe · 1 review · Experienced 2026-07-10 ·

Never have an issue with any purchases

Never have an issue with any purchases, and always fast delivery’s

Reply from Sezzle2026-07-10

Thank you so much for sharing your experience, Joe! 😊 🙌 If there's anything we can do for you in the future, please feel welcome to contact us!

D
DynamiteDollie Kate · 3 reviews · Experienced 2026-07-10 ·

Never had any issues with sezzle

Never had any issues with sezzle. Great app and many options. Rewards also!

Reply from Sezzle2026-07-10

Thank you so much for sharing your experience! We're really happy to hear that you have had a positive experience with Sezzle. 😊 🙌 If there's anything we can do for you in the future, please feel welcome to contact us!

E
Edward B · 3 reviews · Experienced 2026-07-07 ·

The customer service is excellent!

The customer service! I was pleasantly surprised by the excellent communication with Eve at shopper support . I signed up and my account had an issue with a duplicate and she readily escalated the issue to get it resolved. I was informed every step of the way.

Reply from Sezzle2026-07-09

Thank you so much for sharing your experience, Edward! If there's anything we can do for you in the future, please feel welcome to contact us! 😎

A
Ariel Rivera · 1 review · Experienced 2026-07-08 ·

Public Service Announcement: Sezzle's fee structure is predatory - steer clear if you can!

Been putting off writing this, but after dealing with Sezzle's interest and late fees, I think it's worth warning others. I've used Klarna and Afterpay before, and the difference in how they handle missed or late payments is night and day. Those companies seem to actually design their products with the customer in mind, reasonable grace periods, transparent fees, no surprises. Sezzle is the opposite. The fees pile up fast, and it stops feeling like a "buy now, pay later" convenience and starts feeling like a debt trap dressed up as one. There's a word for a business model that profits off people's financial slip-ups: evil. That's not hyperbole, it's just an accurate description of a company that prioritizes fee revenue over customer wellbeing. I won't be using this app again, and I'd genuinely encourage anyone considering it to read the fine print carefully first, or better yet, just use a different BNPL service. Curious if others here have had similar experiences, because this shouldn't be normalized.

Reply from Sezzle2026-07-13

Hi Ariel, thank you for taking the time to share this feedback with us. We understand how frustrating these fees must be, and we aim to keep them as transparent as possible. We’d love to assist you, but we’ll need more details to locate your account and investigate. Please reach out to [email protected], and we'll do our best to help.

Y
Yolanda · 1 review · Experienced 2026-05-07 ·

This is a huge help!

This is a great way to be able to get necessary items on an affordable repayment plan! I’ve needed things last minute, and because of Sezzle, I was able to make the purchase!

Reply from Sezzle2026-07-09

Thank you so much for sharing your experience, Yolanda! We're really happy to know that you've had a positive experience using Sezzle. 😊 🙌 If there's anything we can do for you in the future, please feel welcome to contact us!

C
Chris Scorpios · 1 review · Experienced 2026-07-09 ·

I love seezle

I love seezle. It's allowed me to build credit,use credit,and allowed me to be more responsible with my spending. It's just been great

Reply from Sezzle2026-07-09

Hi Chris! Thanks so much for the kind words. 🤩 We're glad to hear you're enjoying the Sezzle Up experience. If you ever need anything, we're here to help!

L
Latrina price · 2 reviews · Experienced 2026-07-09 ·

I love Sezzle when ever I'm struggling…

I love Sezzle when ever I'm struggling to pay my bills or buy something I get Sezzle anywhere and it takes care of my bills

Reply from Sezzle2026-07-09

Thank you so much for sharing your experience, Latrina! 😊 🙌 If there's anything we can do for you in the future, please feel welcome to contact us!