Welcome to ShadowPay, your premier destination for peer-to-peer (P2P) trading of CS2, Dota 2, and Rust skins. Founded in January 2019. We are powered by an innovative spirit and the relentless pursuit of providing a secure, efficient, and user-friendly trading environment.Gear Up, Game On: Jump into the heart of the action with ShadowPay, where trading CS2, Dota 2, and Rust skins isn't just easy—it's an epic adventure. Get ready to revolutionize your gaming swag!Trust Your Trade: With over a million warriors and countless victorious trades, ShadowPay stands as the undisputed champion of safe and transparent trading. Here, every deal is a seal of trust.Effortless Victory: With our sleek tech—think ninja-like Chrome extension and app—trading becomes part of your victory dance. Snag the best deals with instant trades and analytics that would make any strategist proud.Loot More, Spend Less: Why spill more coins than you have to? Our lean 5% fee means you keep the lion’s share of your loot. More treasure, more triumph!Join the Elite Squad: Step into a realm where traders thrive, grow, and conquer. ShadowPay isn't just a marketplace; it's where legends come to play.Unleash Your Inner Trader: Whether you're a battle-hardened trader or a fresh recruit, we’ve got your back with all the gear you need to dominate the trading arena. Trade with might, trade with insight.Conquer the Marketplace with ShadowPay: Prepare for glory in the ultimate trading expedition. ShadowPay is your gateway to a world brimming with rich trades and unrivaled opportunities. Enlist today and unlock the treasure trove of trading.
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Is ShadowPay legit?
ShadowPay (shadowpay.com) has a 3.5 out of 5 rating on OK.one, based on 414 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 30% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very useful for trading gaming items smoothly, noting that the website design and Gift Card options make browsing straightforward. People also appreciate the quick assistance provided by the team and the low transaction fees available for active users.
Some reviewers were not happy with deposit errors and unexpected extra fees experienced during financial transactions. Others mentioned ongoing difficulties regarding cryptocurrency withdrawals and frustrating account verification steps required after adding funds. A few consumers additionally experienced issues with item delivery times and unexpected pricing changes.
Auto-generated from all reviews of this business. For reference only.
I was angry as a bug they had on listing made me deposit money I wouldn't have anyways on this website, but I have used it a bit more to sell stuff and it works very well.
There is many tweaks that I can see being added, but for now, site works well.
I will update to 5 stars in the next few months if everything works well, even better if improved.
Reply from ShadowPay2020-11-23
Hey Tragile,
thank you for your feedback. We are fixing this to avoid such issues in future.
Please note that this is player-to-player trades, so it happens sometime.
Anyway, we hope you'll come back and make some awesome trades eventually changing your mind :-)
Good luck!
Absolutely terrible support. Usually takes up to 4,5 hrs to get a reply.
Reply from ShadowPay2020-11-22
Dear Yannis,
thank you for your feedback.
Apologies for making you wait.
We constantly improve our support, including the response time.
We always try to reply to all of the incoming requests as soon as possible.
Sincerely,
Shadowpay
To begin, I deposited to buy a knife. I've recently added steam mobile authenticator but I thought, since I only want to withdraw there shouldn't be any problems.
When I try to add my tradelink it says I cannot withdraw skins for 14 days.
I go ahead and contact support and ask them nicely to either, refund me or send me the skin that I want and remove the balance.
The answer I get is "you can request a refund"
I request one and two days later still no answer, (replies before took around 10 hours) so I suppose I was being ignored now...
Reply from ShadowPay2020-11-02
We regret you had an unpleasant experience. Refunds can take time to process, so please bear with us.
To sum up my story, 1 month in the works. I won a crazy skin on hellcase, and after waiting over a week i sold the skin bc hellcase wouldnt send it to me. Then Hellcase tells me i have to extract my money through shadowpay. So i set shadowpay up, get the extension, and do the steam gaurd instructions and waited 2 weeks! Now shadowpay says i cant retreive my money because i sold the skin on hellcase instead of through them. dont use hellcase or shadowpay, you'll never get your money. I had 227 dollars sent of hellcase to shadowpay and now (after hellcase got an extra cut) apparently i just dont get my money at all.
Reply from ShadowPay2020-10-16
Hi,
Sending money to our site is voluntary.
This is done so that you can sell the skin on the hellcase.com and buy what you like best on our marketplace - shadowpay.com.
If you want to send this money to your bank account or cryptocurrency, you should have read our rules first: you can only withdraw money from the sale of items.
High fees, the support won't answer when I ask for it
High fees, the support won't answer when I ask for it.
Very high fees when withdrawal, the page just says the fees can go since 1.50$ to 1270, but... how much will the page retain for it? That's a lottery. Ask for it and you will not receive an answer.
I withdrawed around 10 times and all of it I have lost around 10% of my money (+5% of the shadowpay sell fee (total 15% or more)).
The idea of the method is good but I feel they are playing with our money for its benefit
Reply from ShadowPay2020-10-09
Hi Zerohmaru,
What kind of fee are we talking about?
We don't have such commission values - «$ 1.50 to 1270».
We take 5% from selling items from the marketplace or 15% from selling items via trade form, and 5% on each payout
Deposited and withdrew a $8 CSGO skin, then deposited $50 USD worth of ETH, my balance only goes up to $36.98 and all the support says "Your balance is correct" I have all the screenshots, transcation hashtags and everything!
Reply from ShadowPay2020-10-06
Hi,
Please indicate the ID of the ticket. We will help you.
Thanks!
Great place to sell skins. No much people know this site so it takes while. It would be great if they could make app for android! i just found out money keep disappearing every day from my shadowpay account
2 days ago i had 44 euro now i have 43.82 what is this!?
Reply from ShadowPay2020-09-30
Thanks for the feedback! We are already working on this.
Unfortunately, I cannot check without additional data. Please contact us at - support.shadowpay.com and we’ll check everything.
Thank you!
the site is legit BUT if you have a new item you cant list it on the site because it will have price 0. in my case was a factory new knife rank 2/2 and the price could be high but they would not even give it a 100$ price so i can list it, but for minimal wear they had 500$ price.... the extension is HORROR, you must install it and uninstal it dozen of times before working properly, but not for too long....
Reply from ShadowPay2020-08-25
Thanks for the feedback, we are constantly working to improve our extension.
The first time after selling the skin I did not receive payment, but after reporting this problem, I received the payment. The second time I had the same situation, I lost the skin and did not receive payment. I lost $ 146.30 Of course, I reported the problem, but I got the information that they are unable to help me. In a word, I was robbed on ShadowPay's website by some cheater.
Reply from ShadowPay2020-09-30
We regret that this happened to you, we try to warn our users all the time.
Seems to be a legit site in the sense that SOME of your transactions actually go through and SOME trades happen. The deposit feature however is a scam, DO NOT DEPOSIT USING CARDS, they charged me 8x on payments that were never credited to my account and support refuses to respond. Another Gambling Haven SCAM. -will remove if resolved
Reply from ShadowPay2020-05-25
Hi!
We regret you faced some issues with the deposits.
Please be informed that the issue was solved, please check your account, and we hope that you accept our apologies ;)
Sincerely,
ShadowPay
i got scammed and support obvoiusly do the same xD send me a copy paste of being protected and do not put my steam api anywhere, dont use this side its scam
Reply from ShadowPay2020-09-30
We regret that this happened to you, we try to warn our users all the time.